海底捞 Haidilao Hot Pot - Royal Square Novena

Nice and no waiting time cos of the booking . Good service

Can I please feedback on the staff’s attitude? We were there at around 6.15pm and were led to our table by a young male Chinese staff( not wearing spectacles). He has the worst service I’ve ever seen in all of my 50 over visits to Hai di lao. He led us to a table but we later requested to get the sofa seat so that my young daughter don’t have to sit in the baby chair. He literally rolled his eyes in front of us. So rude

As usual, great service and good food. Managed to get a confirmed booking at 630pm; any later timing will only be priority queue which needs to queue and wait.

No waiting time cos of the booking . Good and nice .

Good food, Great service and please t experience at HDL

Great customer service. No waiting time and have free parking coupon. Nice!

Service was great as usual & the food was awesome too. Environment was not too noisy & it was a pleasant experience.

Always a great time with good food and great service.

Service was great as usual, but fridays would be crowded. Still the food will be on time but some if the utems will take a while to be refilled

Good service and great food as usual. We enjoyed ourselves.

Hai di Lao, as usual, was great :) will head back next time!

Prompt service and they even gave us parking coupons ◡̈ thank you will come back!

Always good and friendly. fast service also. Worth the money

The staff there were friendly and helpful! Food is good!

This outlet is our usual go to place for hot pot.

always good to dine here and will b back again, ty friendly staff

amazing service and would love to go this outlet again

From the booking till our arrival at the restaurant was all smoothly executed. Din expect the booking is so easy and we get our table right away. The waitress who assigned to our table was a bit distracted by other tables so we were neglected at some point but that’s ok, she apologised to us. Food was ok and price as usual high compared to other steamboat chains. Overall, good experience, worth the visit & money I guess.

From the booking till our arrival at the restaurant was all smoothly executed. Din expect the booking is so easy and we get our table right away. The waitress who assigned to our table was a bit distracted by other tables so we were neglected at some point but that’s ok, she apologised to us. Food was ok and price as usual high compared to other steamboat chains.

Nice food and the environment. Good service with staffs around

Thank you! Reservations is simple and food is good! staffs are good and attentive. Love the food and enjoy myself. Will definitely come again. Thank you so much!!!

Excellent customer service. Highly recommend. Will make another visit again.

Always served with good and friend service when I’m there

Highly recommended and will come again! Good and fast service.

Good service and good food, fruits and desserts selection in this branch is better.

great service great food as always! royal square branch has hcw discount too

Good service and will surely go back again. Nice ambience and keep it up!

We frequent this haidilao novena outlet very often. Not so busy especially during off peak hours. Service was good and food is fresh. Recommended

Excellent service from the team! Great queue management from the outside.

Good service recovery after finding out food is not up to standard. Will come again

Enjoyable meal experience. Very convenient to book on Quandoo. No queueing, no waiting.

Great place near workplace service awesome as usual fresh food

Always nice to dine at hdl. Good service and good food

OK tge find was decent I love the ambience too

staff is very friendly and happy love there service fod

Great service form the staff here nice food Aslockton ha

service was fast and good the noodles very fresh too

Same as other HDL, great service, consistent food quality. One item that is a bit off today is the soup base. Pig stomach in the soup base not very fresh today.

love their service here as always friendly staff ok a

Good for dining in. Staff was respectful and good. Will visit again

perfect for the rainy weather today good service and food

good service and ambience. always visit this store for hotpot

Hai di lao is more expensive now. But very crowded and service continues to be good.

hai di lao vwry good service. Glad we can book through here

good experience at this place. always visit here cause near

This outlet had some nice window views. Food and condiments were nice.

It was dinner time on a weekend and we had to queue, but the staff were on top of everything and got us a table as soon as possible after an hour of waiting. Outstanding service all in all

delicious food, good portion as always happy service and dtaff

delivery food good service, friendly staff. love going to here

Good service and prompt service. If The conditiment is not charable will be great