Reviews of 海底捞 Haidilao Hot Pot - Royal Square Novena (249)
Read what people think about 海底捞 Haidilao Hot Pot - Royal Square Novena. All restaurant reviews are written by verified Quandoo diners. Learn more about 海底捞 Haidilao Hot Pot - Royal Square Novena before you go by getting tips and ratings from other restaurant-goers. With real-life reviews, you can see what other diners loved about 海底捞 Haidilao Hot Pot - Royal Square Novena and book a table with confidence!
249 reviews
249 reviews
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😋😋, staff is friendly, his service is good 👍 👍
great variety and traditional environment. will love to came back but empty stomach haha
We were served by one attentive & friendly staff 蒋风芝, her service did fascinate us, keep up the good work, thanks!!
Soup and food is good but Tom yum soup too spicy. 🥵 Should have sotong balls or prawn balls as well to make it have more varieties.
the food is nice but service unlike the usual, not really up to our expectations
Love that the shop is consistently good - in terms of food and service. They’ve got free desserts booth. They also have got discount for working people dining on weekdays!
Good service and good quality as always. Will be back again
We were shown to our table when reached. We bought a bottled of wine and enjoyed free corkage. Food and service were excellent. Will definitely be back
service could be improved and it seemed to have deteriorated from the earlier days when it first opened here. Food taste as good and the toilet locations are convenient. Managed to get free manicure but do sign up early!
Good as usual! Service was fantastic. Didn’t need to wait
The seating area was great. Tried the fish soup base this time. Very tasty
Always the best and good service restaurant. Will come back again
Amazing atmosphere at Royal Square. Staff was amazing and always attentive with top notch service.
Always a pleasure to have a meal here in Royal Square HDL.
Hai di Lao is always so consistently good. Service is superb too!
Good variety of food and condiments. My boy loved the Bian lian show.
Good variety of food and condiments. My boy always love the Bian lian show.
Always visiting the novena outlet as it is near office.
HDL dining experience is always good. Very lively and vibrant atmosphere.
Very pricey although the mala milk soup is superb and the chicken soup is good. The mushroom appetiser was great, very tasty and the chilli oil bland well with the taste. The beancurd dessert is smooth and silky. Great appetisers and condiments.
Feeling going back to home, very grateful experience for the waitress
Always a great place for hotpot cravings. Service is excellent and food quality is good, will definitely come back again.
Friendly service and great experience every time. Would come back again. Thank you
Good service, good food, good location, everything is good ya
Nice environment, friendly and efficient staff. Food very fresh and delivered promptly.
Not sure if it’s only this outlet that has a dessert table with cakes and I took their aiyu jelly. It’s quite nice. My friend asked for extra sweets and they looked like they were rationing it. Food was good as usual!
Did not have to wait long to get in. Service was brisk but could be more attentive. Food quality was good as usual
Wonderful dining experience!! Will definitely visit again!!! Staff are kind and helpful!!!!
Good service as expected from HDL staffs. No exception in this outlet!
Super super crowded so wait times were long. However the service overall was really good!
Nice food, love it will go again. Thanks a lot.
Waiting time was 2h even with my reservation. Food was very good but slightly pricey. Service excellent. But unfortunately that does not make up for the waiting time
Always our favourite steambot outlet at Novena, staff was superb with impeccable service. Food was fresh and the condiment bar with fruits and desserts were great! Highly recommended
This outlet is our usual go to place for hot pot 👍
Great as usual. Yummy food and very friendly service thank you
Good service but could be better for haidilao. Loved the ambience at this location and also there is free parking!
Staff was friendly towards the kids and provided toys for them to play
Awesome vibe and good staff service, variety of food and drink
Always good as usual. The normal HDL standard you know.
Good experience, no waiting time and food was up to expectations. Friendly staff too!