Reviews of 海底捞 Haidilao Hot Pot - Paya Lebar Quarter (108)
Read what people think about 海底捞 Haidilao Hot Pot - Paya Lebar Quarter. All restaurant reviews are written by verified Quandoo diners. Learn more about 海底捞 Haidilao Hot Pot - Paya Lebar Quarter before you go by getting tips and ratings from other restaurant-goers. With real-life reviews, you can see what other diners loved about 海底捞 Haidilao Hot Pot - Paya Lebar Quarter and book a table with confidence!
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Service was excellent and food options do not disappoint. Would recommend
Abit disappointed with the service compare to other outlets I tried (eg. JCube(best but due to redevelopment, outlet closed), Jurong Point, IMM).
Food was horrible , soup too salty . Service was not up to standard
Was quite disappointed with this outlet , food not fresh , soup base was horrible .
Was allowed to enter earlier than reservation timing. Staff was v helpful as usual
Long wait but love the service and quality of food of HDL! Definitely will come back again.
My guests and I were most happy with the great service. We enjoyed the dinner.
Overall ok. But less personal care service from the captain in charge our table area, maybe that day shortage of manpower.
Service was slow as restaurant was understaffed but there was a 变脸 performance that was interesting.
Made a reservation through Quandoo and was seated fairly quickly. Great service as always and the atmosphere + food is always good!
Fast check in punctually on my booking time, no waiting for my family of 5.
seamless reservation and no extra waiting time to get to the allocated table for meal. service were prompt and great as always. happy to book again.
Overall ok. Nothing much to say. Just Hai Di Lao
it was very good visit ha ha ha ha ha
Timely allocated the table per booking. No extra waiting time expected. Recommended.
Yummy hai di lao experience and food here without fail
As usual - hai Di Lao nv fail ! Service was gr8!
Always good always great service. Always comforting of good quality
Very good service and excellent foods. Will revisit again soon.
Always my favourite hotpot place, good staff and good services. Best gathering place
the food at hdl is great. no difference for this outlet too
The food came beautifully presented but lacked freshness, commanding a premium price without matching quality
We really enjoyed their hot pot and good service there! We will come again
Great service and great food I will definitely come back for more!
As usual, long q even though there are pre booking. Soup was good as usual :)
Overall is normal. Just like how the rest of the haidilao serve.
So far so good. Waiting time is crazy. Take q number in advance also need to wait for an hour. Hope they can improve on this.
The waitress did not ask for my opinion before serving the birthday fruits plate. Also the table was not clean when serving the birthday fruits plate.
The service there was pretty bad, we had to do it ourselves and even in front of the staffs but they also doesn’t seems to care😅
Great place to meet up with friends. Had a cozy corner for dinner!!
There was very good service and tasty food in this outlet. 🙏🏻
Waited for about 30 mins past booking time. Staff did not ask if we needed apron or shawl, but all were generally polite and attentive. Hotpot and food items were served shortly after ordering. Food quality was great as usual, but some portions were too small for the high prices. Slightly noisy, difficult to converse with friend and staff, but temperature was comfortable. Overall, an enjoyable dinner.
Good experiences as usual. There’s not much crowd probably due to weekdays. Enjoy the companionship
Hai Di Lao at PLQ offers outstanding service, a vibrant atmosphere, and an interactive dining adventure. If you're looking for a unique and pampering dining experience, this branch of Hai Di Lao delivers on all fronts.
The hallmark of Hai Di Lao is its outstanding service, and this branch at PLQ upheld that reputation admirably. The warm welcome, immediate seating arrangements, and prompt service were exemplary. The staff anticipated our needs.
The waiting time is acceptable and the food is affordable
Hai Di Lao is always great! Service at the PLQ outlet was good as well 👍🏻
I love HDL. I will visit again. It will skip the queue
Made the reservation but was running late cause of work. Thought that I would have to queue as per normal but alas it was just a 5 mins wait and they brought us in to the next available table. Happy with the service and attentiveness too. Food was the usual standard too. Super glad that there was no need to wait too long.
Didn’t wait so long for sit in. Good service and nice food always