Reviews of 海底捞 Haidilao Hot Pot - The Seletar Mall (237)
Read what people think about 海底捞 Haidilao Hot Pot - The Seletar Mall. All restaurant reviews are written by verified Quandoo diners. Learn more about 海底捞 Haidilao Hot Pot - The Seletar Mall before you go by getting tips and ratings from other restaurant-goers. With real-life reviews, you can see what other diners loved about 海底捞 Haidilao Hot Pot - The Seletar Mall and book a table with confidence!
237 reviews
237 reviews
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As usual, service was tip top and the food was great.
friendly and very attentive staffs. will back to shop again.
Service and food consistency makes the visit as expected... good expereince
The service and good was excellent as usual, will definitely visit again. Highly recommended
Friendly staffs, fast and responsive, perfect ambience and lighting, happy staffs.
Seats are provided within fifteen minutes, yet sometimes the requirements are not fulfilled immediately, but within reasonable time.
Excellent food and great service as usual, highly recommended. Will definitely visit again
staff very friendly and helpful. help to celebrate birthday and arrange the table nicely.
Haidilao never stops to impress me with their customer service.
Excellent customer service and although there are many people waiting, they are still serving us with great customer care.
nice and friendly staffs !!! my family to go for hotpot
The staff is very attentive and helpful. Happy with the service and food
surprisely there are so many people visiting haidilao despite it was already 10.30pm on a friday night. I dont see this crowd at bedok mall outlet at this timing. so the place was filled with people talking (including ourselves) and the staffs were too busy to serve us. Anyway, still enjoyed ourselves that night. thank you!
Waited long time just because we came 30min earlier than reserved time.
Good and good service. Food was good as usual. Not bad
Great place to be but the waiting time was atrocious. Even if you had called to take a ticket 3 hrs earlier, they will only take 1 hr before dine-in time. I waited more than 1hr20mins!
Good service, all is well. Enjoyed myself. No complains at all.
Really like the environment n friendly staff .Foods were fresh service was good
Amazing service, good food and pleasant ambience. Will go back again
No waiting time as it’s after dinner crowd. Service was prompt.
delicious food and wide variety. friendly and excellent service team as usual. prompt service.
nice staff n good service provided. hope to patronise them again.
Not too crowded during lunch! All was good so that I got to catch up with my friend since it was not too noisy!
friendly, warm and polite staff. great service as always. Food is good
Everything was great just that pricing is a bit more costly😅
Very fast service at this branch. We got to our table almost immediately.
Was really noisy from the table around. The service level also not very satisfy.
First visit to this HDL .Enjoy our supper at This place . Every thing was good except they dun serve the black glutinous rice porridge
Staff Ju ChunLi has again touched my heart!!! When I was about to utter a word, she gave me the fruit platter I intended to ask!!! A big thumbs up for her meticulous service!!!!
Very good service.. waiting time was only 15min.. Will be back again soon..
the service was superb!!! I guess I have probably connected with the staff heart-to-heart…
👍 Nice staffs and good hotpot experience at the North East area
Very good experience as usual. Attentive service stuff and food was great.
Made reservation at 6.30pm and still need wait for another 30min before table is ready because of weekend crowd. Enjoyed the refreshments & snacks while waiting, so generally is OK. The service is great, food is fresh and tasty.
Great experience as always, always loved the service levels at HDL
Very busy outlet during dinner time. 1 staff needs to attend to few tables, not an easy task. Great job!
Wonderful experience as usual. Staffs are friendly Foods are awesome
I was extremely touched by their meticulous and efficient service!!! The staff there definitely provide top notch service!! Will patronise when available!
nice and good staff with good service. will visit again.
is very ok but the working time is too abit long