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Restaurants
Singapore
Sengkang
海底捞 Haidilao Hot Pot - The Seletar Mall
海底捞 Haidilao Hot Pot - The Seletar Mall Reviews

海底捞 Haidilao Hot Pot - The Seletar Mall

Photo of restaurant 海底捞 Haidilao Hot Pot - The Seletar Mall in Sengkang, Singapore

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Reviews of 海底捞 Haidilao Hot Pot - The Seletar Mall (237)

Read what people think about 海底捞 Haidilao Hot Pot - The Seletar Mall. All restaurant reviews are written by verified Quandoo diners. Learn more about 海底捞 Haidilao Hot Pot - The Seletar Mall before you go by getting tips and ratings from other restaurant-goers. With real-life reviews, you can see what other diners loved about 海底捞 Haidilao Hot Pot - The Seletar Mall and book a table with confidence!

5.5/6

237 reviews

5.5/6

237 reviews

Food:Outstanding
Atmosphere:Excellent
Service:Excellent
Value for money:Good value
Waiting time:Very Good
Noise levels:Pleasant
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"Excellent"
6/6
Chee Hian N.6 months ago · 6 reviews

As usual, service was tip top and the food was great.

"Excellent"
6/6
WaiMun W.6 months ago · 2 reviews

friendly and very attentive staffs. will back to shop again.

"Very good"
5/6
John H.6 months ago · 7 reviews

Service and food consistency makes the visit as expected... good expereince

"Excellent"
6/6
Angela F.6 months ago · 7 reviews

The service and good was excellent as usual, will definitely visit again. Highly recommended

"Excellent"
6/6
Roy C.6 months ago · 8 reviews

Friendly staffs, fast and responsive, perfect ambience and lighting, happy staffs.

"Very good"
5/6
Jingyi Y.6 months ago · 1 review

Seats are provided within fifteen minutes, yet sometimes the requirements are not fulfilled immediately, but within reasonable time.

"Excellent"
6/6
Angela F.6 months ago · 7 reviews

Excellent food and great service as usual, highly recommended. Will definitely visit again

"Excellent"
6/6
Cassandra G.6 months ago · 2 reviews

staff very friendly and helpful. help to celebrate birthday and arrange the table nicely.

"Excellent"
6/6
Steven T.6 months ago · 1 review

Haidilao never stops to impress me with their customer service.

"Excellent"
6/6
Jason L.7 months ago · 9 reviews

Excellent customer service and although there are many people waiting, they are still serving us with great customer care.

"Excellent"
6/6
Candy L.7 months ago · 1 review

nice and friendly staffs !!! my family to go for hotpot

"Excellent"
6/6
Faith T.7 months ago · 1 review

The staff is very attentive and helpful. Happy with the service and food

"Excellent"
6/6
Suhui Z.7 months ago · 40 reviews

surprisely there are so many people visiting haidilao despite it was already 10.30pm on a friday night. I dont see this crowd at bedok mall outlet at this timing. so the place was filled with people talking (including ourselves) and the staffs were too busy to serve us. Anyway, still enjoyed ourselves that night. thank you!

"Very good"
5/6
Yinfei Z.7 months ago · 3 reviews

Waited long time just because we came 30min earlier than reserved time.

"Excellent"
6/6
Karen C.7 months ago · 3 reviews

Good and good service. Food was good as usual. Not bad

"Very good"
5/6
Albert Y.7 months ago · 5 reviews

Great place to be but the waiting time was atrocious. Even if you had called to take a ticket 3 hrs earlier, they will only take 1 hr before dine-in time. I waited more than 1hr20mins!

"Excellent"
6/6
Louis L.7 months ago · 11 reviews

Good service, all is well. Enjoyed myself. No complains at all.

"Excellent"
6/6
Seow Ching L.7 months ago · 5 reviews

Really like the environment n friendly staff .Foods were fresh service was good

"Excellent"
6/6
Sharon L.7 months ago · 1 review

Amazing service, good food and pleasant ambience. Will go back again

"Very good"
5/6
Juliana L.8 months ago · 3 reviews

No waiting time as it’s after dinner crowd. Service was prompt.

"Excellent"
6/6
Cindy L.8 months ago · 3 reviews

delicious food and wide variety. friendly and excellent service team as usual. prompt service.

"Excellent"
6/6
WK L.8 months ago · 10 reviews

nice staff n good service provided. hope to patronise them again.

"Excellent"
6/6
Xiangting A.8 months ago · 6 reviews

Not too crowded during lunch! All was good so that I got to catch up with my friend since it was not too noisy!

"Excellent"
6/6
Cindy L.8 months ago · 3 reviews

friendly, warm and polite staff. great service as always. Food is good

"Very good"
5/6
Li Min T.8 months ago · 3 reviews

Everything was great just that pricing is a bit more costly😅

"Excellent"
6/6
Juliana L.8 months ago · 3 reviews

Very fast service at this branch. We got to our table almost immediately.

"Very good"
5/6
Yong F.8 months ago · 1 review

Was really noisy from the table around. The service level also not very satisfy.

"Very good"
5/6
Seow Ching L.8 months ago · 5 reviews

First visit to this HDL .Enjoy our supper at This place . Every thing was good except they dun serve the black glutinous rice porridge

"Excellent"
6/6
Evelyn E.8 months ago · 9 reviews

Staff Ju ChunLi has again touched my heart!!! When I was about to utter a word, she gave me the fruit platter I intended to ask!!! A big thumbs up for her meticulous service!!!!

"Excellent"
6/6
Felicia T.8 months ago · 31 reviews

Very good service.. waiting time was only 15min.. Will be back again soon..

"Excellent"
6/6
Evelyn E.8 months ago · 9 reviews

the service was superb!!! I guess I have probably connected with the staff heart-to-heart…

"Excellent"
6/6
Sherlyn L.9 months ago · 6 reviews

👍 Nice staffs and good hotpot experience at the North East area

"Excellent"
6/6
Albert Y.9 months ago · 5 reviews

Very good experience as usual. Attentive service stuff and food was great.

"Very good"
5/6
Sarah L.9 months ago · 2 reviews

Made reservation at 6.30pm and still need wait for another 30min before table is ready because of weekend crowd. Enjoyed the refreshments & snacks while waiting, so generally is OK. The service is great, food is fresh and tasty.

"Very good"
5/6
Xin Yi L.9 months ago · 3 reviews

Great experience as always, always loved the service levels at HDL

"Very good"
5/6
Sor See T.9 months ago · 1 review

Very busy outlet during dinner time. 1 staff needs to attend to few tables, not an easy task. Great job!

"Excellent"
6/6
Katy S.9 months ago · 4 reviews

Wonderful experience as usual. Staffs are friendly Foods are awesome

"Excellent"
6/6
Evelyn E.9 months ago · 9 reviews

I was extremely touched by their meticulous and efficient service!!! The staff there definitely provide top notch service!! Will patronise when available!

"Excellent"
6/6
WK L.9 months ago · 10 reviews

nice and good staff with good service. will visit again.

"Average"
3/6
yumi t.9 months ago · 2 reviews

is very ok but the working time is too abit long