Reviews of Food Exchange (66)
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66 reviews
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Overall it was a pleasant experience. Just that there are a few very very enthusiasic lobster fans (customers) that kept standing near the trays. Once the food are placed, they immediately sweeped clean the tray. Indeed a lobstet mania night.
Food was not bad. Quite a wide spread of options.
The service was impeccable. Staff was attentive and friendly. The food left me with mixed feelings. Time to review the menu.
The house music needs to be turned down a notch. For a Sunday brunch ambience, it does not come across relaxing and peaceful. The saving grace is the exceptional service by May, Kamel and Adrian.
Had to sit outdoors as venue hosted a private event. Nonetheless, service remained warm and sincere, especially by Shirlyn and Yani.
The service was a little haphazard with wrong beverages brought. However, this was quickly rectified by the manager Shirlyn, who is extremely customer centric. The briyani meat could be more thoroughly marinated.
The seating request should have been given better attention. While it was understandable that there can be group bookings, the onus is on the restaurant to inform the guest accordingly. Also, kitchen staff should not be observed squabbling in the open. Food quality wise has improved.
The bacon is overdone and the fries were too crisp. Sherlyn's and Yani's service was great.
Requested for chicken thigh but breast meat was served instead. However, the service staff, Yusof and May were great.
May and Syed's service were excellent. The chicken burger was delicious.
The local cuisine with the desired condiments were delightful. May's service was impeccable.
The portion is meagre and the quality of ingredients is not the best. The establishment also can do with greater manpower.
The Asian flair is exquisite. The taste is precise but the beverage variety can be further improved. For instance, serve tea in a pot and not a mug.
Muhammad's service is excellent. The lights are flickering and should be replaced.
Service was underwhelming but they try their best. Pri and Yani were sincere in their interaction but they clearly could not cope, though there were only a few tables for the Sunday brunch. The manager on duty looked arrogant and unapproachable. Requests such as lemon slices on the side were not taken into consideration.
I’ll definitely come back again, the promotions are good and reasonable.
Good variety of food for the price paid. Ambience was good, not too crowded and it is relatively easy to reach the venue.
Their Christmas lunch buffet featured a delectable selection of seafoods, Christmas delicacies and foie gras too. Although the desert varieties could be better, overall it was a pleasant dining experience.
The staff were attentive and they clear the plates without having to tell them.
The hotel itself is a tad ulu, you most likely will have to take a bus to the hotel. The spread itself is lacking, shockingly, when we arrived at 6+, we noticed there wasn't any sashimi bar and was told that they were unavailable for the day. Fortunately, a small portion of it was brought out but quickly taken by the fellow patrons. There are definitely better buffet spreads available while also conveniently located.
Great service and unique variety of dish. Quality can be better - some dish were cold and clearly not fresh.
Attentive service crew. Fresh cold dishes. Food is tasty. Nice environment. It will be better if the food can be kept warmer or serve hot.
Value for money, sufficient food selection for how much you paid for.
Overall, quite a decent buffet spread. Went for the dinner buffet with oysters. The oysters were fresh which is definitely worth the money. Service staff is quite attentive as well. The one improvement could be to have more dessert choices.
The variety was good. Quite a wide spread of various cuisines. Ambience was nice and cosy, and the service staff were very friendly.
Very classy ambience though it felt a bit dark but food was overall quite okay. They even helped us to pack the complimentary birthday cake back home. Very hospitable staffs!
Food selection was relatively limited. Enjoyed mostly the local food.
Consisting of the western roast beef, the Chinese grilled chicken, pork ribs, Japanese sushi, Indian curries and local delights like Hokkien mee, fried rice and laksa, there is bound to be something for everyone. Not to mention that selection of cakes one can pick from to go with the much needed meal ending coffee.
Very helpful & attentive staff. Pleasant, cosy ambience. Liked the Indian food section & desserts. Reasonably charged for lunch promo. Am looking forward to try the dinner menu.
Quite a pleasant experience, nice environment atmosphere and good satisfying food, happy with the service and meal overall and will go back again for gathering
Really fantastic spread and value for money with the $68 nett for 2 promotion now. I was really impressed with the variety of food available.
Food quality, variety and dining atmosphere was average - would patronise again with Smart Offer
Great food at the price point. Quality > quantity! Fresh seafood as well
Restaurant setting is comfortable. Food variety still ok. Indian food ok. Sea food not that fresh compare other hotel buffet. Looking for bake oyster but never serve on 23Feb18.
Great food and lovely atmosphere. Staff were friendly and attentive.
Menu published online differs hugely from what was served during buffet dinner. Hotel always says menu item varies from time to time but in this case it’s a absolutely short change. Parking was expensive too. Hotel claim that $100 spending is required for free parking. Offer not included. But in that area. Apart from hotel guest and diner. Nobody would park there. There’s nothing else out there
The service and ambience was excellent. Good buffet spread and definitely worth the deal. The cold seafood selection was fresh. But the chili crab that day lacks favour.
Nice ambience as the hotel is very new. Service was good but food Quality was disappointing in terms of taste and seafood did not taste fresh. Hence overall I was disappointed
The staff were all very helpful and friendly. They were very proactive in clearing the dishes and very polite, as well as acceding to our requests. Nice and cosy environment!
I loved the food there ,extremely tasty.yum yum Sin rong hai restaurant and catering Pte ltd .Nice food . No sufficient direction signs to the passenger lifts
Nice ambience. Cakes are really nice. Hope to have more variety of food. Good pricing as well😃 Thank you for the promotion! Service wise not bad
Food variety could be more. Staff never replenish food like the California rolls when finished. Cauliflower soup not piping hot and tasteless. Indian food do not have sufficient crackers like papadam.
Overall food are good. More variety of ice cream choices would be better. Staff services are fast and quick in clearing table. Environment is ok too.
Staffs are very polite and attentive. The prawn noodles soup was pretty good. Seafood are very fresh. The variety of food is not the best but most of the food available there are pretty decent. It's a relatively quiet place, good to just sit and chat with a few friends.
Great quality food, great ambience and although the food options are not the widest, the overall experience is still well worth the money spent.
Very Value For $$$. Lots of variety of food to choose. Staff are friendly and prompt in cleaning up.
I enjoyed my dining experience very, very much! The restaurant serves a decent spread of different types of cuisines, ranging from cold seafood to different types of Asian delectables. I particular liked the fresh cold crayfish and prawns, as well as the different protein meat options such as roasted beef, roast chicken, salmon etc. Desserts was sweetly alluring as well such as the brownie! Perhaps what made this simple food experience memorable is because of the attentive and kind gesture by two of the restaurants servers - one being a petite girl name Yi Fei(?) who ran after us upon seeing that our table is empty, just so we get to have the birthday cake for my partner. The other being the more senior staff, an Indian man (I’m sorry I didn’t get your name!) who gestured is to go back to our seats and continue eating and enjoying the experience. That is impeccable thought and service. Thank you!
The ambience was good and there was quite a spread of options available. However, not all the food were great. Mostly average tasting. Overall, the experience was pleasant. A good place to catch up with friends and family with good service.
Food and ambience is pretty good. But there are a lot of fillers (one huge pot of Jasmine Rice and Watercress soup took the space of 3 pots). Western had a individual huge pots of medley of Vegetables(brocolli), glazed carrot (boiled carrot), roasted pumpkin and boiled corn on cob. Some food ran out and took more than half hour to be replenished and some was just removed from the counter. Even the hot water dispenser ran out of water and wasn’t replenished. Recommended to come early and don’t come after 8pm as some item may not be as available.
Staff very helpful. Chairs and marble tables beautiful stylish! Food was very fantastic especially salmon sashimi and seafood on ice! Yummy 68$ for two very worth! 👍