From the booking till our arrival at the restaurant was all smoothly executed. Din expect the booking is so easy and we get our table right away. The waitress who assigned to our table was a bit distracted by other tables so we were neglected at some point but that’s ok, she apologised to us. Food was ok and price as usual high compared to other steamboat chains. Overall, good experience, worth the visit & money I guess.

From the booking till our arrival at the restaurant was all smoothly executed. Din expect the booking is so easy and we get our table right away. The waitress who assigned to our table was a bit distracted by other tables so we were neglected at some point but that’s ok, she apologised to us. Food was ok and price as usual high compared to other steamboat chains.

Nice food and the environment. Good service with staffs around

Thank you! Reservations is simple and food is good! staffs are good and attentive. Love the food and enjoy myself. Will definitely come again. Thank you so much!!!

Excellent customer service. Highly recommend. Will make another visit again.

Always served with good and friend service when I’m there

Highly recommended and will come again! Good and fast service.

Good service and good food, fruits and desserts selection in this branch is better.

great service great food as always! royal square branch has hcw discount too

Good service and will surely go back again. Nice ambience and keep it up!

We frequent this haidilao novena outlet very often. Not so busy especially during off peak hours. Service was good and food is fresh. Recommended

Excellent service from the team! Great queue management from the outside.

Good service recovery after finding out food is not up to standard. Will come again

Enjoyable meal experience. Very convenient to book on Quandoo. No queueing, no waiting.

Great place near workplace service awesome as usual fresh food

Always nice to dine at hdl. Good service and good food

OK tge find was decent I love the ambience too

staff is very friendly and happy love there service fod

Great service form the staff here nice food Aslockton ha

service was fast and good the noodles very fresh too

Same as other HDL, great service, consistent food quality. One item that is a bit off today is the soup base. Pig stomach in the soup base not very fresh today.

love their service here as always friendly staff ok a

Good for dining in. Staff was respectful and good. Will visit again

perfect for the rainy weather today good service and food

good service and ambience. always visit this store for hotpot

Hai di lao is more expensive now. But very crowded and service continues to be good.

hai di lao vwry good service. Glad we can book through here

good experience at this place. always visit here cause near

This outlet had some nice window views. Food and condiments were nice.

It was dinner time on a weekend and we had to queue, but the staff were on top of everything and got us a table as soon as possible after an hour of waiting. Outstanding service all in all

delicious food, good portion as always happy service and dtaff

delivery food good service, friendly staff. love going to here

Good service and prompt service. If The conditiment is not charable will be great

been here many times. good recommend the chef, nice food

very tasty food. good service as usual from hai di lao

luckily managed to book a table via this app. long queue

Love their range of food, especially the fried pumpkin. The lady was also very hospitable and checked in on us frequently despite us being in a room.

Great service. Our regular go to place for hot pots.

service and food was good and i was ushered to a seat quickly. overall pleasant experience

As great as usual. Good food and superb service, highly recommended!

Presented great service, nice food. Will keep visiting this restaurant.

Decent outlet overall. Wait time is shorter than other outlets but it’s quite chaotic as there’s lots of families with kids.

HDL service is not as good as before. Another letdown, thrice in a row now.

Food as good as other branch, service is one of the best among many branches that we have visited.

Soup is good. Service is good as usual. No long waiting time as the outlet was huge

Tastes good as usual. Service is good and reservation is a must to avoid long queues

Good service as always. Staff are always accommodating and helpful

No waiting time, prompt service and take note of comments made in booking

Best service as always , HDL YYDS , how can you go wrong with HDL <3

The service staff manning our table was very attentive and friendly. Food a bit over priced. And the next table was very loud.