海底捞 Haidilao Hot Pot - Royal Square Novena

as usual HDL is the great place for steamboat. love their service and food as well

Not my first visit to Haidilao Novena, and so far it's still one of the best HDLs that I've been around in Singapore

Ask repeatedly to top up the chili powder at the condiment station but the staff just kept me hanging there... Can't feel their enthusiasm and interest to serve the customers

Best outlet as always. Quality service and attentive while waiting!

Nice environment on top of the usual good service. One of my favorite outlet.

Restaurant was a tad noisier than other HDL but service is good as usual.

My usual go-to hai di lao outlet. Great service and not so crowded, even on weekends

The visit to HDL has always been pleasant. My boy saw the Changing Face performance and was mesmerized by it.

Restaurant on the 6th floor. Free parking available for diners. Please reserved before coming as place can get quite packed

very good service. quiet and relaxing atmosphere on a weekday afternoon.

nice place with discounted parking charges! usual friendly service staff

Nice haidilao restaurant in novena, dependable good hotpot. First time I had challenges finding parking during lunchtime and had to park next door

Service was bad because waitress kept asking us to finish the food on our table so that she can clear the food from trolley. Also, she chided us for not telling her that we are having a birthday celebration that was meant as a surprise. Probably the worst hdl experience.

As usual, it is always good. Been here so many times.

The ingredients were fresh. If you're looking for a no-frills hot pot experience with a focus on quality ingredients, this place is worth a visit.

An exceptional experience where the outstanding service truly shone. The attentive and friendly staff made the meal more enjoyable. Additionally, they introduced a new dessert table, featuring a range of sweet treats.

The staffs not as warmth and helpful like before . And it takes longer time to deliver the food and forgot our order

Always loved the ambience here. Quality of food is good and fresh. Thank Q

Feeling nice, great experience, nice ambiance, friendly staffs, responsive and helpful.

Good services and the food are great. love the place

Food was great and service provided by the staff was excellent

Nice Experience, Good Job, Great Service, Fast And Responsive, Keep It Up!

the service is always good food is fresh and the environment is nice

Always a good time at Hai Di Lao. Thank you very much!

Service was great. We will go there again in the near future.

Great experience with nice food. Price on the higher end but still reasonable.

Good service by the staff. Love the good as always.

Always awesome experience at HDL. Good service and quick to respond

The ingredients are fresh. We enjoyed the hotpot and good service！

Very good service and good. Always a pleasant experience dining here thank you kudos to the team

Food deserves 3.5 stars, meats were okay but not outstanding, broth was pretty good. However, the price didn't quite match the quality

Our usual go to place and HDL branch for hot pot

I have been coming here as a returning customer. Nice!

Happy to dine here. Have been coming as a returning customer.

Superb service! The aroma of the broth was enticing, and the selection of fresh ingredients, including various meats, seafood, and vegetables, was impressive. The friendly service made the overall experience even better.

the service is quite good。 food also nice though little expensive

Always our go-to restaurant for steamboat ! Will defintely visit again

Very crowded and reservations didn’t work. Still 1.5 hours wait

Service is as prompt as usual. The food was also consistent and very delicious :)

The exceptional service made it a memorable outing. While the price may deter some, it's worth trying for the superb service and high-quality ingredients. I recommend Hai Di Lao Novena branch to anyone looking for a special dining experience that goes beyond just food.

The service was good and I would commend 张莉。The vegetables in the vegetable platter seems to be old though.

Service was good as usual. Food is fresh and waiting time is acceptable.

Good service as always! Adhoc promotions are worth it will be back

Great! Minimal waiting time with pleasant service. Highly recommended to come!

Am a regular here. Service is impeccable! Can consider coming during off peak hours so that the booking is confirmed. Otherwise, peak hours booking is only placed as priority and still need to queue and wait.

My usual outlet to visit with friends. Good food, better service.

Haidilao is always a safe bet which does not disappoint

No waiting time. Good service and kids like it . Good to be able to book

As with all Haidilao, place was bustling and the staff tried their best to make you feel welcome. Good ambience and reasonable priced food.

No waiting time cos of the booking . Good and nice .