About Suki-Ya - Heartland Mall Kovan
Synonymous with the finest shabu shabu cuisine in Singapore, Suki-Ya in Hougang’s Heartland Mall continues to impress diners with their innovative and flavourful take on the Japanese hotpot craze. We can’t get enough of this fantastic restaurant, and with several outlets throughout the city, Suki-Ya is there when you need them most. Found on Hougang Street directly at Kovan station, this hotpot restaurant makes Japanese dining a fun and interactive experience.
- Monday 11:30 - 22:00
- Tuesday 11:30 - 22:00
- Wednesday 11:30 - 22:00
- Thursday 11:30 - 22:00
- Friday 11:30 - 22:30
- Saturday 11:30 - 22:30
- Sunday 11:30 - 22:30
Found inside of Heartland Mall on Hougang Street, just steps from Kovan station, Suki-Ya is one of Singapore’s favourite hotpot dining destinations. Known for providing diners the ability to design their own meals, Suki-Ya features an all-you-can-eat buffet so that hungry diners can pig out and fill up. Best for communal dining, Suki-Ya invites guests to bring along the entire family for a Japanese dining experience in the Hougang district that won’t soon be forgotten.
With a simple concept, Suki-Ya at Heartland Mall in Hougang just makes sense. Start off by choosing your soup base – go for shabu shabu, kimchi, sukiyaki, butaniku, or tonyu miso broth – then fill up on as much beef, pork or chicken as you can handle. Be sure to add in as many vegetables as you can take – they’re fresh, crisp, delicious and of course, healthy! And make sure to get as many soft drink refills as you can possibly quaff, or go for something a little more buzzy (there’s plenty of alcohol on the menu, too). Reserve ahead for a fantastic dinner at this Singapore favourite!
Staff was friendly and helpful. Willing to go the extra mile to make sure that we were having a great dining experience. I would recommend this place !
Restaurant staff were polite and helpful. Food was served fresh and prompt. Tables are slightly more spacious as compared to other Branches. Overall dining experience was very good
Service and food very good! Not crowded on weekdays. 1 for 1 deal by OCBC card was a great deal. Broccoli and other vegetables were fresh.
Good Service staff, especially Ms Pessie. Refill soup and food very quickly and ensure you have sufficient attention. Enjoyable dinner experience for family with desserts.
I read the reviews and mostly were bad. Was hesitant to go for the buffet at first. However I decided to give it a try as there is a 1 for 1 promo going on. I went to kovan branch today at 12.40 It was not pack and we were served with a sit within 1 min. The food we requested came promptly. Service is ok. Not as bad the review I read. The variety of the food is limited. But what do you expect if you are paying about $12 per pax for 60 min?? If you were to ask me if I will go again? Yes. If there is a promo going on.
There was a one-for-one offer but the cashier charged us the full price. When we enquired, she said that we did not inform her. We clarified and she later agreed to give us the one-for-one offer. I find this arrangement very weird. Why have a one-for-one offer and if the person did not mention he/she is taking the offer, you charge the person the full price. If there is a one for one offer, this should be automatically known that the customer would opt for this offer. I think it is a very silly arrangement or there is another ulterior motive for such an arrangement.
I arrived earlier than my boyfriend for dinner so I went up to ask if my reservation was made (paranoid oops), the manager said yes and invited me to take a seat inside first while waiting. When we didn't have enough cash on hand and the place didn't accept NETS payment, the manager didn't even complain outwardly and agreed to wait while I stayed behind and my boyfriend went to withdraw money from an ATM nearby. The waiters were a bit slow though, but I guess it's fine because I believe it must have been busy and it seemed like they were short on staff. Overall good service! Two thumbs up for that!
Service was pleasant, except for the part while settling the bill after the meal, as it was advertised on their website for the weekday lunch time buffet, however the cashier did not automatically accord the promotional discount to the customer until being prompted to do so. They had initially intended to charge the original buffet pricing. Just feel that staffs should be aware of the promotional discounts & accord directly to customers without being prompted.
The food was great. However service was not good. The servers preferred to stand around and joke rather than work. Items like desserts ran out quickly and we're not refilled. When we wanted to refill soup we had to call them a few times before it was done. There we're definitely enough staff but very few of them actually working. At one point the cook/ someone from the kitchen came to help us refill the soup. Don't know what the servers are doing.
we got our seat immediately without any waiting. One of the staff introduced membership card which was quite worth it for us. The only unhappy thing was with the other staff that reminded us that we only left with 5min. We requested for another plate of meat. She seems to unwilling to give us and told us that we only left with 5min.
The best part about the restaurant is that the staff are very helpful. The restaurant needs to increase the range of food stuff. There are only a few types of veg and food comprise mainly the fish balls, seafood balls, cheese balls. overall, I gave it a high rating because of good staff attitude.
Months ago , they do provide ice cream from the ice cream machine and if i didnt remember wrongly , there are other stuff to choose from behind counter. But last week i went , the ice cream machine gone. It become those take n go , chocolate , coconut and green tea. Seem like there are lesser choices available and kind of boring.
Disappointed with the range of food items available. They removed the cheese tofu, and the delicious chilli sauce mix that we normally use to dip our meats in. Also, the duration of time they give for students ($14.90++ promotion) has been reduced from 1.5 hours to just an hour. That's hardly enough time for us to have a relaxing lunch. The only thing that saved them was the good service provided by this elderly waitress, who had smiles on her face and efficiently refills people's steam boats with soup whenever she noticed that they were running low on it. Other than that, the service of all the other staff was below par, and they didn't look interested in their jobs at all.
good service, nice music. overall, the food choices are sufficient and fresh, new noodles added to the menu. drinks are free flow, so are the meat and vegetables and eggs and noodles and rice. love to go back again.
Wish there was more variety at the buffet table. Mostly steamboat item and only lettuce. Enjoyed the broth that we cooked in though, but by 8pm, desert of chocolate cakes was gone and there was no refill.
A very cost place to chill with friends, food wise is average. Food replenishing is fast, but missing my favorite udon. Service is a little slow as they never bother to refill the soups in the pot.
Food selection good, most food quite fresh except the chilli which had a frozen smell, and chilli is very important when eating hotpot. Service a little slow as they seem to be a little short-handed, but once you get their attetion, the meats come quickly.
Had a nice birthday celebration with a friend there. Waiting staff - an old auntie - was attentive as she regularly checked on us and asked if we would like to replenish any more meats.
The waitress and waiter were very nice, they even helped out for the surprise that we were giving the birthday babies. Will go there as a big group again!
Great restaurant ,food is delicious ,service is great.Recommended!😄If I ever had a chance to go there again,I'll order lots of food,had a great end year dinner there.
Seems to be quite short staffed during the afternoon. Waited for quite a while to located the staffs to top up the soup for us, which makes it quite frustrating as we were only given 60mins for the buffet.
hen hao wo xi huan !! ru guo zai you ji hui qu wo hui qu !! ta men de shi wu hen hao chi :-)
The Meat served was fresh and the service was prompt... The only downside was the time given was too short at 80minutes... Nonetheless, will return in the future for round 2...
The food was great and the service was average, but usually buffets have the services that are pretty average. The variety of food there is not vast but we go there mainly for the meat so that'a great
My colleagues and I had a great lunch at Sukiya (Kovan). Really value for money with thee OCBC 1-for-1 deal! Will definitely patronise Sukiya again.
Generous portions of beef and pork in each tray (ala carte style). Good mix of condiments. Veg wise, very limited choice. Sorely lacking in fruits and desserts. Worth a visit if you are a meat lover :)
I was about to be late for the reservation time. I made a call and they held the table for us for 15 mins. The whole experience is great.
Service crew Mah Li Li is polite. Despite of the large crowd, she still attend to our requests as quick as possible. Keep up the good work! Good job!
Nice dinner. Simple and complete spread. Good broth. Table setting not to condusive for big gathering. Atsmosphere quite ok. Not too noisy and busy where buffet dinner is served.
Good variety of ingredient options. Feel that staff can take more initiative to refill soup. I am a frequent patron and I don't think there's ever once the staff refilled our soup base without us asking.
Clean restaurant, fresh food items very neatly and nicely presented. Smooth and fast service, self-help counter for drinks and food items other than meat. Thus, very convenient for diners and food items are always topped up.
good food good seating. Worth another trip to kovan heartland mall sukiya. Much better than other location of the same brand. The varieties of food can still improve
The meats (beef, chicken and pork) were very fresh. However, there were not enough variety of vegetables nad the cold drinks seemed diluted (flat), especially the Coke.
My second visit to this outlet. Great Dining experience but if the ice cream is also open for lunch it will be even better. Staffs are friendly!
The food is good replenished fast. Too bad that there wasn't any chilli, only chilli flakes. We had gotten a good discount using Safra card too. 😀
The booking is quite efficient and also quite fast to finish the entries, even though the choice of restaurant may not be at the moment concise yet.
Food was good, the meat was fresh and the soup was very good. How ever service was a little on the slow side. Will be back again
Great ambience and the buffet soup and foods types varieties provides is great. I will come back again with my group of friends and family members.
Good meat, good sauce, good soup, good experience. The table is a bit small though, but we will be coming back for more of this.
Service was okay on a slow weekday night. Sukiyaki soup was good! Dessert was also provided, I liked the selection given. Will go back again!
the food was great!! the service was pretty decent though they took quite a Long time to attend to us. Will recommend sukiya to you
Great experience, service okay, choice of food okay. Will recommend others to try! G r e a t o v e r a l l
Good service but very less food. Seating was comfortable. Only some drinks was self service, the rest need to be order. Overall good experience. Satisfied.
The food is fantastic especially the thinly slice beef. However, there are no sesame sauce and ice cream for lunch too. Will go back again.
Went there on a weekday, the place wasn't very crowded. Service was great. It was generally a good place, it will be better if there is more variety, meat was fresh.
Experience dining in Sukiya at Kovan is good just that I have to ask the waiter many times before the soup is refilled. There isn't much crowd during my reservation timing.
The food was adequate and taste-wise it was ok too, But it would have been better if the restaurant provided more variety of food for customers to choose from.
The restaurant staff are prompt in removing your empty dishes. Food served are nice and there are premium options with a small fee. Soup options are nice and delicious.
There wasn't a variety of food, and there were frozen vegetables Pork tonkotsu soup base was awesome Staff don't come around often to refill soup base though
Staff were attentive and friendly. Food was alright but the broth was a bit watery. Selection of food was not very wide but it was good enough.