Reviews of Kaiserhaus (296)
Read what people think about Kaiserhaus. All restaurant reviews are written by verified Quandoo diners. Learn more about Kaiserhaus before you go by getting tips and ratings from other restaurant-goers. With real-life reviews, you can see what other diners loved about Kaiserhaus and book a table with confidence!
296 reviews
296 reviews
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Enjoyable high tea, beautiful place, will go again. The cakes and food are great too, if you like European food. It was very enjoyable afternoon
Nice ambience and the food was great too! The staff were friendly and overall service was great. Eating like an emperor, gourmet beef main is recommended! The beef was so tender and the soup broth was so tasty!
Great ambience n service! Good quality coffee n cakes. Love their pork knuckle! Would return very soon, and recommended to every one to try authentic German fare
Service was bad. Pastries were not nice. Only not-so-bad thing in the afternoon tea set was the latte, but not fantastic. First and last time.
Nice atmosphere with good food. Enjoyed the spread of Austrian dishes available. The beef was tender and juicy, and the soup was flavourful. Would return
Wonderful food, cake and pastry. Good environment, very good service and courteous staff. Sure to re-visit this restaurant. In fact already books several reservations in these coming months.
The online booking was a breeze, even though my reservation was made at the 11th hour. Service was excellent, and the food was wonderful too.
The food was quite tasty and served very quickly, the service itself is however a bit slow. Also it was very cold in there) Would go back again!
Authentic food from the austrian-hungarian-german palate. Enjoyed especially the starters. Pork knuckles a but underwhelming compared to what I've had in Germany. Sausages were great. Sauerkraut too. Fried chicken while it had great batter was in the end too common dish. Desserts were terrific. Would be back again.
I think the only down side to the place is that the tea cups weren't that clean and they are noticeable. Nonetheless, the ambience and food was great. Definitely on the pricey side but still worth having a meal there.
The portion of food is rather generous & at reasonable prices. Nice ambience which is not too noisy. However, service is rather slow at times.
The service and food were excellent. The chocolate and cake was not too sweet and pastries were very fresh and airy. The rye bread could have been less hard though, but that could just be my preference...not a fan of rye
delicious food and responsive staff. will definitely go again in the future
The service was nice and I totally love the decor of the restaurant. It made me feels like I was in the Austria. The menu was the same as well. Totally love the food and most importantly, the selection of beer and wine was splendid
High quality of the world are available for next day delivery on all orders over the weekend of the English football season and the UK is still collecting shopper reviews
Table was too small for the large plates. Felt abit cramped. Food was excellent as usual. Potato salad and sauerkraut could be much more sour. Horseradish was too mild
The decor of the restaurant is tastefully done up. The service staff are very attentive too. What a lovely ambience with delicious and yummy Austrian food.
Second visit to the place. Overall, great service and great food. Would make an ideal restaurant to catch up with friends. Food options are quite varied and servings portions are big.
The food was good, plenty of choices. Ample choice of beverages too. Waiting time for food an drinks was really good. Compliments also to the service staff for a job well done and being attentive.
Lovely tea set for two, with a wide selection of beverage. Attentive and friend service staff. Great place for gatherings with friends and for couples.
I love the food! Very authentic Austrian Cuisine! Best Wiener Schnitzel and Mozartkugel in town! Friendly staff. Nice location, it is a bit noisy though.
Excellent service. Food was ok - mains were competent but not outstanding; desserts sounded better than they tasted. Happy hour very worthwhile. Good if you want to try something different.
Had Sissi's pastry delights, but the desserts were a little too sweet for my taste. Loved the deep-fried button mushrooms, though. Also had the traditional Viennese Schnitzel, which was good, but would recommend trying something else if you are going for a more exotic food experience.
Food was interesting and pretty good. Austrian dumplings are special! Staff did their best but could feel that a lot of them were pretty new.
Great food great service! The Tafelspitz was amazingly done, but the Bohemian Pork Roast could be further improved. We enjoyed the craft beer and crispy fried mushrooms!
Nice ambience, friendly and good service. Lunch time set menu was good value for money. We had the savoury dumplings from the a la carte menu too which were nice.
A lovely place for a quiet afternoon tea with friends or loved ones. Very cozy and you can admire the interior architecture of the Capitol Piazza when you sit near the balcony overlooking the ground floor. Love the overall experience.
Nice ambience. Great place to hang out with friends during afternoon time. Items are reasonable priced and the high tea set is value for money.
Nice and good food. Friendly waiters and quick service. Posh and relaxing atmosphere, enhanced by the background classical music.. one bad point is, waiter tries to hard sell sparkling/still water
Service was attentive and prompt, but the restaurant wasn't very full when we dined. Serving portions were generous for our appetite (we ordered 3 mains and 1 starter for a table of 4) and the food weren't very expensive either. Great ambiance, overall fantastic experience.
food was great, very authentic. service was slow. nice decoration and environment. horseradish was too mild. could be much hotter. good variety of the menu
we went for the high tea. it was ok, The various tea were good but was not serve with milk something we were use to.
Service was excellant. The crispy chicken was good, but pork was on the dry side. There was a noisy group that evening but the waitress was nice to have them quieten down.
Slow service could have more staff to wait on tables Food quality is above average and the soup tastes really good Good ambience and setting
Food was really good but service was incredibly poor. We noticed another table getting served before us even though we had our order taken before them. Wait staff was not very attentive, nobody bothered to clear our used appetiser dishes. By the time our main course arrived, there was no place to put the new plates down on the table. Waiter gave us a 10% off our bill but overall still a poor dining experience.
Great setting for an introduction to Austrian food. The savoury menu is better than the pastries, but it is good value overall, especially the set lunch.
Excellent service, very good ambience and the food was nicely done. The restaurant needs better frontage and directions how to get there because it's easy to miss and not easy to locate, even if you get to Capitol (I ended up parking and searching for it in the wrong building next door, Capitol Piazza).
Classy place in the capitol theatre. Great food! Staff are very attentive and friendly. ambiance is resembles fine dinning. Serverving portions are large and items reasonably priced
Great food and service. Restaurant has a nice atmosphere and good location. Would definitely recommend...
Overall, we were very happy with Kaiserhaus. They have really tried hard to make the restaurant as authentic as possible. The Slovenian wine we chose and the espresso coffees were excellent. The food was tasty without being out of this world.