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Excellent food and great service .. specially pasta and Pizza
Food was fresh and authentic from herb gardens nice to know
I came using entertainer 1 for 1. So it’s really worth it. I always visit Jamie Italian so as usual, food is good, portion is just nice for me and service staffs are attentive. Atmosphere is really nice to chill out with friends after a Long day of work.
Good service and good food! Will come back again for more
Jamie's Italian isn't somewhere that I feel that price we're paying is justifiable with the type of service we get and the type of food as well. Food has always been subpar but thought that after not dining there for years, it would have improved? Probably the best thing was the sides, the mains don't even bother. Their service, don't even need to think about it. Went there during lunch where there wasn't much crowd, they could still screw up our orders, forget out orders, mix up on coffee and best under-charged us. Tried to tell them that we were undercharged but before we could finish what we wanted to say, they brushed us off a grand total of 3 times.
Staff were polite and attentive. Our food took a while to arrive perhaps because we ordered items that required a longer time to prepare. We were seated too close to the next table - it was difficult to hold a conversation without raising our voices, and we could easily hear our neighbours’ conversations since they were raising their voices too. Would suggest that Jamie’s Italian staff relook their table arrangement for a more conducive environment to dine and chat.
Service was decent but could be better. My appetiser (garlic bread) was served without serving plates so we ended up with cheese, bread crumbs and thyme all over the table. Chicken Casarecce tastes great but wayyyyy too oily - there was 2 big tablespoons of oil left after I'm down with the pasta. Gennaro's Tagliatelle Bolognese strangely disappoints with a lack in flavour. Would visit again to give it another try using Entertainer but probably not if without.
Food is great as always but service was slower than usual. They were under staffed which affects customer service drastically. Our table was split between 3 servers. We’re regulars at Jamie’s and so was able to over look it this time. One thing though, their white wine is always warm. We always order by the bottle but have to wait until our meals arrive before it cools off slightly in an ice bucket. Please cool your wines!
Food and service was very good. Polenta potatoes with the fish were a bit strange - thinner polenta chips would have been nicer. One problem: it was FREEZING in the restaurant which meant we struggled to relax and enjoy our meal properly. We were kindly moved closer to the kitchen where it wasn’t quite so cold but it was still uncomfortable - annoying thing about restaurants in malls! Not sure I’d go again because of that.
The food was very delicious and the portions were generous. Service staff were great in giving recommendations and were friendly and prompt. They made a lovely effort to arrange for chocolate wordings with cake, on a huge platter, singing happy birthday to the birthday girl. A wonderfully experience!