海底捞 Haidilao Hot Pot - Downtown East

great food and excellent service thank you for the enjoyable experience

excellent service and good quality of food and great ambience thank you!

The food was fresh, customer service was superb. Definitely will continue to go to this outlet!

Foods were fresh only some cuts coriander were not fresh. Little variety of fruits cos outlet is smaller compared to other outlets .overall satisfy

Made a reservation for the earliest time slot and had to wait a bit for the restaurant to settle down with opening errands. HDL is always comfort food :)

staff was very helpful and friendly! definitely one of the best hdl outlet

Thank goodness I made a reservation via Quandoo app. Cos haidilao was packed at the timing and thanks to the priority queue, I managed to enter within 5mins!

Great place to spend as family. Will come back again if possible.

The service is very good and the quality for soup base and dishes.

good service and ambience. will defo be back again soon

Very impressive noodle showmanship Service was excellent and all staff seem very enthusiastic to come forward to meet our needs well done ! Highly recommended

Good service as always, hence I’m always making returning visits

Service was good and I did not have to wait, table was ready

Long queue even with advance appointment booked. Some staffs are not as friendly as other outlet.

great! excellent service and good food with nice ambience thanks

Not bad, didnt have to wait long, food came fast

Not bad food was fresh and fast,will go back

Friendly servers good service will be back next time here

Service is always good at haidilao. Food is great as well.

Hhl service is always good food is good as always,

Good place, nice view, less crowd, no queue at all during my visit

Great service and ambience. Staff was attentive, friendly and gave a surprise celebration for my friend, even prepared a cake and fruit platter for her.

Good vibes, good food and amazing service! Always love HDL and will be back :)

food quality was great! Service level of the staff are awesome too!

Only 1 waiter for almost 8 tables. Nevertheless, he tried his best to serve all quickly and promptly.

Great experience. Short waiting time. Service was great. Food was good.

Love the atmosphere here as always! Will definitely make return visits

Overall not bad the usual hdl standard. Should have some promo. 2 pax easily will hit $100+ yet not v full.

First time here. Service and food are good and pleasant environment

Booked for lunch with kids - good experience as usual! kids love the soups and lamian..

Overall service is good! will visit again the next time!

Always love HDL’s service over at Downtown east outlet, friendly and professional service staffs!

Great birthday celebration at HDL at downtown east. This hdl has the set meal for 2 on weekdays for $69 making this super affordable

great service and food as ever! mutliple revisit to HDL!

Good as always. Highly recommend to gooooo! Service better at other outlets though.

Great food but service seems to be quite overwhelmed on a Thursday evening.

Foods are good and staffs are courteous and very helpful

Good service and friendly staff will go back again for the food

Nice and great service as usual. Food is consistent too

Service is IMPECCABLE! Please visit if you’re celebrating a special occasion