海底捞 Haidilao Hot Pot - Downtown East

Expensive and short of servers but still not bad will go again

Not bad but food is expensive and servers could be more attentive

Best hotpot in Singapore! Great food with great service, worth the money.

Service seems not as good as previous visit. Had to ask for basic things like utensils

not bad. the kids love to watch the "dancing noodle"

Enjoy our dinner there. Good service and good food. No waiting time.

Hai Di Lao never fails to satisfy your hotpot cravings. Great food, great service.

Wonderful experience and best outlet in the East! Attentive servers and exciting performances by the staff! Quality of dishes is always consistent, you will always leave the restaurant feeling full and satisfied

have a very good experience. will be there again ☺️

Great staff service. They were all really friendly and helpful.

Very nice service. Food was excellent too. Visited many times without disappointment. Will surely go again when craving for mala 😌

Awesome customer service as always. Love the hospitality and great food!

We spend 1kplus on the bill hdl staff didn't even give us hdl t-bits.

foods are great with excellent service... pricy and seem to lack something compared to previous visits

Happy with the service and good . Will come again

My frequent hotpot dining place, 2nd visit to this outlet, service is better than my 1st visit. Food is also nice.

Attentive staff, fast service and food quality is great as usual. Celebrated a birthday and they arranged a private room facing Wild Wild Wet. Was a wonderful experience 😊

Nice,staff good service fast not waiting long like other place

The condiment counter variety are so much lesser than before and only 1 counter is open thus resulting in longer waiting time to queue for the condiment

Reservation platform on Quandoo was easy to use and navigate. Food and service at Haidilao was great

As expected, really good service, good food, good atmosphere. Enjoyed myself at every HDL, not just this outlet!!

The staff at Haidilao is very attentive and friendly. Would visit them again!

Repeated customer. We were seated is less than 3mins with the booking. Service is consistent.

Favourite hotpot place! A must go especially during raining season!

Discover a culinary gem here. From classic broths to innovative flavors, the hotpot selection caters to all tastes. Fresh ingredients, expertly prepared, promise a symphony of flavors in every bite. Impeccable service adds to the experience, making it perfect for any occasion. Whether gathering with friends or enjoying a cozy meal for two, HDL delivers a memorable dining adventure. Don't miss out on the magic – reserve your table today and indulge in the ultimate hotpot experience.

Return customer, good food and service as usual. No major issues.

Great service and food. Staff were helpful. Always meeting their standards.

Great place for celebrations with family. Definitely will come back again

very good experience and they are very friendly. They are professional

Excellent service as expected. Food was fresh and variety was great. Good experience.

Very good service as always! Wait time is usually not needed! Highly recommended

Staff are busy serving different tables. The additional charges per pax for the sauces is a little turn off factor for our dining experience.

Easy platform to make a confirmed reservation. Choice of food was great and the atmosphere was also really good with all of the pop up performances

We were seated promptly upon arrival and served by a friendly team. Perfect family-friendly restaurant to visit on weekends!

Good foods & great service. Much satisfaction. Thank you. Rod

It was a great experience eating at Hai Di Lao! There’s always surprise performance by the staff! Interesting!! Kudos to all the staff as they are very attentive to all their customers!

Always like visiting Hai Di Lao! Service is always the best and food is fresh! 👍

Slightly tardy food service despite off peak period when visited

good service but the price is a little high. sometime the noise level is too high.

Good dining experience. Service and food were good though abit expensive.