Reviews of 海底捞 Haidilao Hot Pot - Downtown East (142)
Read what people think about 海底捞 Haidilao Hot Pot - Downtown East. All restaurant reviews are written by verified Quandoo diners. Learn more about 海底捞 Haidilao Hot Pot - Downtown East before you go by getting tips and ratings from other restaurant-goers. With real-life reviews, you can see what other diners loved about 海底捞 Haidilao Hot Pot - Downtown East and book a table with confidence!
142 reviews
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As usual, hai di lao always a great option with children.
thank you for the great food and great service, enjoyed very much
Only waited for a while before being ushered into the area despite the place being super full! Wide range of condiments ! Even the drinks and instant noodles were included this time !
service, food, ambience are all perfect. get away resort feel. highly recommended!
Great place to eat. Nice food nice atmosphere nice view
Friendly service winter melon tea was included in condiments fee
excellent service and quality of food as always! staff are so friendly!
Service was good. Food is nice. Very good. Tomato soup base not bad
Awesome! Hassle free booking and immediately had a table upon entering
Child friendly, fast and responsive, great service, friendly server, happy customer!
Good as always. Love the variety of condiments and the atmosphere at this outlet
Too many people in this branch. Still have to wait even though we have reservation. Food is same as other outlets. Generally good but will probably go another outlet
Fish does not seem to be fresh. Could have been better if the staff took the feedback seriously and confirm on the freshness.
Good as always. If only the priority queue can move faster
great food and excellent service thank you for the enjoyable experience
excellent service and good quality of food and great ambience thank you!
The food was fresh, customer service was superb. Definitely will continue to go to this outlet!
Foods were fresh only some cuts coriander were not fresh. Little variety of fruits cos outlet is smaller compared to other outlets .overall satisfy
Made a reservation for the earliest time slot and had to wait a bit for the restaurant to settle down with opening errands. HDL is always comfort food :)
staff was very helpful and friendly! definitely one of the best hdl outlet
Thank goodness I made a reservation via Quandoo app. Cos haidilao was packed at the timing and thanks to the priority queue, I managed to enter within 5mins!
Great place to spend as family. Will come back again if possible.
The service is very good and the quality for soup base and dishes.
good service and ambience. will defo be back again soon
Very impressive noodle showmanship Service was excellent and all staff seem very enthusiastic to come forward to meet our needs well done ! Highly recommended
Good service as always, hence I’m always making returning visits
Service was good and I did not have to wait, table was ready
Long queue even with advance appointment booked. Some staffs are not as friendly as other outlet.
great! excellent service and good food with nice ambience thanks
Not bad, didnt have to wait long, food came fast
Not bad food was fresh and fast,will go back
Friendly servers good service will be back next time here
Service is always good at haidilao. Food is great as well.
Hhl service is always good food is good as always,
Good place, nice view, less crowd, no queue at all during my visit
Good vibes, good food and amazing service! Always love HDL and will be back :)
Great service and ambience. Staff was attentive, friendly and gave a surprise celebration for my friend, even prepared a cake and fruit platter for her.
food quality was great! Service level of the staff are awesome too!
Only 1 waiter for almost 8 tables. Nevertheless, he tried his best to serve all quickly and promptly.
Great experience. Short waiting time. Service was great. Food was good.