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Restaurants
Singapore
Pasir Ris
海底捞 Haidilao Hot Pot - Downtown East
海底捞 Haidilao Hot Pot - Downtown East Reviews

海底捞 Haidilao Hot Pot - Downtown East

Photo of restaurant 海底捞 Haidilao Hot Pot - Downtown East in Pasir Ris, Singapore

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Reviews of 海底捞 Haidilao Hot Pot - Downtown East (254)

Read what people think about 海底捞 Haidilao Hot Pot - Downtown East. All restaurant reviews are written by verified Quandoo diners. Learn more about 海底捞 Haidilao Hot Pot - Downtown East before you go by getting tips and ratings from other restaurant-goers. With real-life reviews, you can see what other diners loved about 海底捞 Haidilao Hot Pot - Downtown East and book a table with confidence!

5.4/6

254 reviews

Food:Outstanding
Atmosphere:Excellent
Service:Excellent
Value for money:Good value
Waiting time:Exceptionally Good
Noise levels:Pleasant
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Most recent
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  • Highest rated
  • Lowest rated
New"Excellent"
6/6
Gee H.12 hours ago · 5 reviews

Fantastics and good service the food is nice and fresh

New"Excellent"
6/6
Esther H.5 days ago · 3 reviews

2nd visit to Haidilao. As it was a weekend, waiting time took abit longer as it was crowded. The food was fresh and the server was polite and pleasant.

New"Excellent"
6/6
Raghav G.6 days ago · 3 reviews

Haidilao never disappoints us , quality food and service is just nice .

New"Not good "
2/6
Angelynn C.6 days ago · 1 review

We had to wait almost 1h to go in for our meal

New"Excellent"
6/6
XY L.7 days ago · 71 reviews

Food and service was great, glad that we didn’t have to wait long.

New"Very good"
5/6
Kimberly C.11 days ago · 1 review

Sizzling hot pots, impeccable service, flavorful broth, unforgettable dining experience.

New"Excellent"
6/6
Brandongary C.11 days ago · 1 review

Very good. Service is tip top as usual. One of my favourite places to go

New"Very good"
5/6
Winston X.13 days ago · 24 reviews

Restaurant is clean and service is good. Will definitely come back again

"Very good"
5/6
Cynthia C.16 days ago · 1 review

First visit to 海底捞, was amazed by the service. Value for money it is. Had the premium set, Wagyu was pretty good

"Very good"
5/6
Sajita P.18 days ago · 1 review

Was a lovely evening. Thank you. Will come back again.

"Excellent"
6/6
Nicole T.20 days ago · 6 reviews

Service and food was good, but restaurant was noisy and filled with screams.

"Excellent"
6/6
Nicole T.20 days ago · 6 reviews

Good food, waiting time was ok, must come earlier to not wait

"Very good"
5/6
Tan K.20 days ago · 1 review

"I had the pleasure of dining at Haidilao in Downtown East today evening and it was truly an exceptional experience! From the moment we walked in, the warm and inviting atmosphere drew us in. Our server, was attentive, friendly, and knowledgeable, making excellent recommendations throughout the evening. Well done 👏

"Excellent"
6/6
Hui Yu G.20 days ago · 1 review

Always great, but service staff not as attentive as it was a crowded Sunday!

"Excellent"
6/6
Jaslyn L.20 days ago · 1 review

We visited this outlet twice and both times left us feeling amazing. The first time the kids received a camera toy and the manager carried my kid to watch the chinese performance. This time we were with our friends and the kids enjoy the noodle performance very much.

"Excellent"
6/6
jiaqi t.20 days ago · 2 reviews

The restaurant allows us in quickly and makes sure we get seated. Also pay attention to us to make sure that there’s someone serving us

"Excellent"
6/6
Chris C.21 days ago · 1 review

The soup based is nice! The shrimp paste is a must order and the staff is always friendly!

"Excellent"
6/6
Hong P.22 days ago · 2 reviews

Very nice got show got dance , food very fresh unlimited snack

"Excellent"
6/6
Sze Hui L.22 days ago · 1 review

The service was good. Got 科目三dance and 变脸show. Very entertaining.

"Good"
4/6
Vanessa N.24 days ago · 15 reviews

Expensive and short of servers but still not bad will go again

"Good"
4/6
Vanessa N.24 days ago · 15 reviews

Not bad but food is expensive and servers could be more attentive

"Excellent"
6/6
Wen Xuan T.25 days ago · 1 review

Best hotpot in Singapore! Great food with great service, worth the money.

"Average"
3/6
Winston X.a month ago · 24 reviews

Service seems not as good as previous visit. Had to ask for basic things like utensils

"Very good"
5/6
Diana C.a month ago · 6 reviews

not bad. the kids love to watch the "dancing noodle"

"Very good"
5/6
Miki H.a month ago · 1 review

Enjoy our dinner there. Good service and good food. No waiting time.

"Very good"
5/6
Arindam M.a month ago · 4 reviews

Hai Di Lao never fails to satisfy your hotpot cravings. Great food, great service.

"Excellent"
6/6
May T.a month ago · 12 reviews

Wonderful experience and best outlet in the East! Attentive servers and exciting performances by the staff! Quality of dishes is always consistent, you will always leave the restaurant feeling full and satisfied

"Excellent"
6/6
Ellen T.a month ago · 2 reviews

have a very good experience. will be there again ☺️

"Excellent"
6/6
James K.a month ago · 1 review

Great staff service. They were all really friendly and helpful.

"Excellent"
6/6
Zhiwei S.a month ago · 7 reviews

Very nice service. Food was excellent too. Visited many times without disappointment. Will surely go again when craving for mala 😌

"Excellent"
6/6
Alan A.a month ago · 1 review

Awesome customer service as always. Love the hospitality and great food!

"Awful"
1/6
Vin W.a month ago · 1 review

We spend 1kplus on the bill hdl staff didn't even give us hdl t-bits.

"Excellent"
6/6
Choon Tean Janet L.a month ago · 30 reviews

foods are great with excellent service... pricy and seem to lack something compared to previous visits

"Excellent"
6/6
Fion F.a month ago · 1 review

Happy with the service and good . Will come again

"Good"
4/6
shuying h.a month ago · 5 reviews

My frequent hotpot dining place, 2nd visit to this outlet, service is better than my 1st visit. Food is also nice.

"Excellent"
6/6
Jessica H.a month ago · 1 review

Attentive staff, fast service and food quality is great as usual. Celebrated a birthday and they arranged a private room facing Wild Wild Wet. Was a wonderful experience 😊

"Excellent"
6/6
PATIMA P.a month ago · 1 review

Nice,staff good service fast not waiting long like other place

"Good"
4/6
SHALYN C.a month ago · 1 review

The condiment counter variety are so much lesser than before and only 1 counter is open thus resulting in longer waiting time to queue for the condiment

"Excellent"
6/6
DAPHNE T.a month ago · 1 review

Reservation platform on Quandoo was easy to use and navigate. Food and service at Haidilao was great

"Excellent"
6/6
jaslyn g.2 months ago · 2 reviews

As expected, really good service, good food, good atmosphere. Enjoyed myself at every HDL, not just this outlet!!

"Very good"
5/6
Fion L.2 months ago · 3 reviews

The staff at Haidilao is very attentive and friendly. Would visit them again!

"Excellent"
6/6
Niki K.2 months ago · 4 reviews

Repeated customer. We were seated is less than 3mins with the booking. Service is consistent.

"Good"
4/6
May T.2 months ago · 12 reviews

Favourite hotpot place! A must go especially during raining season!

"Good"
4/6
May T.2 months ago · 12 reviews

Discover a culinary gem here. From classic broths to innovative flavors, the hotpot selection caters to all tastes. Fresh ingredients, expertly prepared, promise a symphony of flavors in every bite. Impeccable service adds to the experience, making it perfect for any occasion. Whether gathering with friends or enjoying a cozy meal for two, HDL delivers a memorable dining adventure. Don't miss out on the magic – reserve your table today and indulge in the ultimate hotpot experience.

"Very good"
5/6
Esther L.2 months ago · 1 review

Return customer, good food and service as usual. No major issues.

"Excellent"
6/6
Clare C.2 months ago · 2 reviews

Great service and food. Staff were helpful. Always meeting their standards.

"Very good"
5/6
Winston X.2 months ago · 24 reviews

Great place for celebrations with family. Definitely will come back again

"Very good"
5/6
Breanna z.2 months ago · 1 review

very good experience and they are very friendly. They are professional

"Excellent"
6/6
Eugene C.2 months ago · 1 review

Excellent service as expected. Food was fresh and variety was great. Good experience.

"Excellent"
6/6
Herman N.2 months ago · 1 review

Very good service as always! Wait time is usually not needed! Highly recommended