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Restaurants
Singapore
Clarke Quay
海底捞 Haidilao Hot Pot - Clarke Quay
海底捞 Haidilao Hot Pot - Clarke Quay Reviews

海底捞 Haidilao Hot Pot - Clarke Quay

Photo of restaurant 海底捞 Haidilao Hot Pot - Clarke Quay in Clarke Quay, Singapore
海底捞 Haidilao Hot Pot - Clarke Quay is not bookable via Quandoo. To make a reservation, contact the restaurant using the details below.

Reviews of 海底捞 Haidilao Hot Pot - Clarke Quay (268)

Read what people think about 海底捞 Haidilao Hot Pot - Clarke Quay! All reviews are written by verified Quandoo diners.

5.5/6

268 reviews

5.5/6

268 reviews

Food:Outstanding
Atmosphere:Excellent
Service:Excellent
Value for money:Good value
Waiting time:Exceptionally Good
Noise levels:Pleasant
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"Excellent"
6/6
-- Y.3 years ago · 1 review

Nice!!!!!!!!! <3 good place to have hotpot. Really love it

"Excellent"
6/6
Lynne C.3 years ago · 9 reviews

Love HDL soups, ingredients and service. Always my favourite hotpot restaurant in Singapore.

"Very good"
5/6
Elizabeth W.3 years ago · 2 reviews

I was very happy that we did not have to wait long to be seated. very good indeed to make reservations through Quandoo. Love the food (except the fish maw which didn't seem to cook well even after an hour in the tomato soup). Even though they ampere short of staff this evening, the service was nonetheless good and attentive.

"Excellent"
6/6
Jiahui N.3 years ago · 38 reviews

Service staff is really attentive and the food is great as always!

"Excellent"
6/6
Jeff T.3 years ago · 2 reviews

Nice place to have a family meal together and service was great

"Very good"
5/6
Wendy L.3 years ago · 21 reviews

Booking was hassle free and the staff also called a day earlier to check in on my booking and attendance.

"Good"
4/6
PL O.3 years ago · 4 reviews

Waited for about 45mins to get our seats. Service staff was well trained. Could be more attentive but probably there were too many customers around.

"Very good"
5/6
Magdalene T.3 years ago · 6 reviews

Good atmosphere and great service. Conveniently located amongst bars and other restaurants

"Very good"
5/6
Angel S.3 years ago · 2 reviews

Good place. Good food and service. Birthday celebration with cake

"Excellent"
6/6
Lester S.3 years ago · 38 reviews

as always no issues with the food here at hdl

"Excellent"
6/6
THOMAS W.3 years ago · 5 reviews

good service, nice ambience. I will come here again soon.

"Very good"
5/6
Nancy T.3 years ago · 7 reviews

Had to wait in queue even with reservation. Very good quality food. Service was great.

"Excellent"
6/6
Lester S.3 years ago · 38 reviews

the food was amazing as usual. quality is pretty consistent throughout different branches

"Excellent"
6/6
Alvin T.3 years ago · 2 reviews

the restaurant in general has a good vibe and buzz to it. Service is excellent.

"Awful"
1/6
Joel L.3 years ago · 42 reviews

Always a wait even when you make a booking. Staff here are also quite badly trained and the appetizer/sauce selection is the worst. No vinegar, no congee, extremely messy condiments station.

"Good"
4/6
Rebecca L.3 years ago · 3 reviews

Good and convenient place to visit. Quality is good standard always.

"Excellent"
6/6
Jerrine O.3 years ago · 4 reviews

perfect! no waiting time and great service. would go back

"Excellent"
6/6
Chew Yen L.3 years ago · 5 reviews

Excellent customer service as usual. Everything is in order, my guests were very happy.

"Excellent"
6/6
Anthony O.3 years ago · 14 reviews

Great location and options for everyone. The service is always good at HDL.

"Very good"
5/6
MH l.3 years ago · 7 reviews

First time trying the milky mala, doesn’t disappoint as usual. No need to wait, reservation was valid. But service can be improved! I think they’re understaffed as usual. It’s a big outlet.

"Excellent"
6/6
Isaac S.3 years ago · 12 reviews

Overall an awesome experience at this restaurant with excellent service

"Excellent"
6/6
Yueling H.3 years ago · 2 reviews

We got our table almost immediately upon arrival, service staff were attentive and friendly too!

"Excellent"
6/6
White M.3 years ago · 1 review

Great experience with the service provided to my family members

"Very good"
5/6
Lynne C.3 years ago · 9 reviews

Food is good as usual. Service can be a bit slow once the place gets busy.

"Very good"
5/6
Kah Eng W.3 years ago · 24 reviews

Hai Di Lao never disappointing! Had a good dinner there. Service staff is attentive and good service as usual.

"Excellent"
6/6
Ahhuei T.3 years ago · 11 reviews

Hard to go wrong with HDl. Foods are good and awesome

"Very good"
5/6
Ashley H.3 years ago · 4 reviews

Was long queue and have to wait very long time

"Good"
4/6
Wendy L.3 years ago · 21 reviews

There was a short of staff and many of our requests were made very slowly. May not be a good choice to visit here during peak hours as the outlet itself is very packed and busy

"Excellent"
6/6
Yan mui G.3 years ago · 2 reviews

The staffs are very friendly and helpful. Awesome service. Thumbs up

"Good"
4/6
Irene A.3 years ago · 36 reviews

Good atmosphere. Family gathering. Our best regular gathering same place

"Good"
4/6
Irene A.3 years ago · 36 reviews

Nice and good food. Best for family gathering. Our favorite place

"Excellent"
6/6
Ben B.3 years ago · 38 reviews

Very good food and service will come bk again again again

"Excellent"
6/6
Pinzheng Z.3 years ago · 2 reviews

very quick service and quiet on Sunday evening! come here instead!

"Not good "
2/6
cheng yuan B.3 years ago · 6 reviews

Very bad experience dining in hadilao, I think hadilao’s boss owes staff bonuses, pay, and allowances. All staff black faces and fierce tones, lose appetite when dining there.

"Very good"
5/6
Cath M.3 years ago · 1 review

Great service, very attentive staff. Food is up to standard.

"Excellent"
6/6
Roger L.3 years ago · 29 reviews

Al good, location good walk and near to chinatown in walking distance

"Excellent"
6/6
Priscilia T.3 years ago · 3 reviews

very excellent service as always, food quality is awesome too!

"Excellent"
6/6
CiuPeng Y.3 years ago · 6 reviews

A great place to gathering with friends. Good service and friendly staff

"Very good"
5/6
Zhengning N.3 years ago · 24 reviews

hdl food is great as usual, no doubts about the standard of food. service however is not the best if you compare with other hdl outlets. long waiting time expected!

"Very good"
5/6
Alyssa C.3 years ago · 4 reviews

As always , Hai di lao will have rather good service. The staff here prepared cake for my cousin as a surprise. And they serve whatever you need.

"Excellent"
6/6
Cheryl N.3 years ago · 35 reviews

My friends and I always enjoy ourselves at Hai Di Lao.

"Very good"
5/6
Marcos V.3 years ago · 4 reviews

It is good but the service not great. Even we booked it advance, we had to wait a long time to go in.

"Excellent"
6/6
Eileen N.3 years ago · 6 reviews

Awesome service by staff on NYE! My mum was happy :)

"Excellent"
6/6
Eileen N.3 years ago · 6 reviews

Lovely as always, my hubs and myself are happy, thanks!

"Excellent"
6/6
Bryan H.3 years ago · 14 reviews

Good shiok tasty will come again. more crowded and messier than other outlets but staff are friendly and helpful still

"Excellent"
6/6
Cee L.3 years ago · 155 reviews

Service was abit overwhelmed but the food is great as usual. Not many ppl when I visited. If nearer to mrt would be better

"Good"
4/6
Ryk C.3 years ago · 72 reviews

food was decent, however the service was a bit lacking though

"Excellent"
6/6
Cee L.3 years ago · 155 reviews

Not too long queue with good service. Love the tomato soup. Quick fix to a bad day hehe

"Excellent"
6/6
Cee L.3 years ago · 155 reviews

Located at second floor. Not very near mrt. Otherwise food is good. No need to queue

"Very good"
5/6
CiuPeng Y.3 years ago · 6 reviews

Haidilao Clarke Quay provided us a very comfortable environment and friendly service