Shin Minori Restaurant

service is slow and inconsistent. service staff is not alert as well. its also hazardous to put a 6 seater table near the entrance infront of the counter. there was hardly any plc for a stroller to move in. so if there is a fire and people needs to run... safety is an issue!

Went there in a group of 7 pax. Food served was slightly slow. There was no details which dish we ordered was served. Ended up we stopped ordering and sitted there quite some time to ensure food was all served.

The waiting time for the food to arrive is way too long. However, salmon sashimi tasted pretty good and fresh. Overall it is just the waiting time that is the downfall.

Used UOB Card 1-for-1. Nice food. Hope to see promotion with other credit cards especially DBS or POSB. Will visit this restaurant again. Staff are very courteous.

Good food, service and ambience. Food was served efficiently and staff was helpful. The sashimi was fresh and came in thick yummy slices. Will definately go again.

The foods are fresh and services are fast and friendly. Is a great places where you can catch up with friends; will bring friends there again

Sashimi was fresh, food was served promptly after ordering and staff was friendly. Very worth it deal for the harvest pack! Would go again in future.

The food was excellent. The tablet to order food was slow and I think some of our orders were not delivered. Service could have been more attentive.

We went for the lunch buffet. Fresh thick slices of sashimi, good variety of dishes. However when the crowd started coming in, service become slow. Service staff kept forgetting to refill our drinks.

Second time coming here, system still down!!! Cannot order from tablet at table. Must write down yourself and pass to waiter. What kind of service is this??? Pay service charge for what??? Write down also only all the cheap stuff come first. Very little and pathetic sashimi came out. Ordered at least 20 pieces for the group, only 5 pieces came out. Ridiculous. If you wanna do buffet style spread, make sure people can actually order food. Don't sneakily impose restrictions by saying tablet doesn't work to slow people from ordering food.

Food was very decent, and we liked the relaxing ambience. Unfortunately, we visited the day the computer systems went down. And the wait staff clearly need more training. We arrived at 6pm, were seated promptly, and placed our buffet orders shortly. We were served a delicious steamed salmon fish head on the house - loved it. The hot green tea we ordered only arrived around 6.30, after we asked and were told of the computer fault. It took the staff another 25+ minutes to start transferring orders from the iPad to paper. And so we only got our first ordered dish at 7.20. Meanwhile, we saw wait staff beckon customers into the kitchen to get their teapots refilled. Staff ran frantically to serve the customers. Some staff came out with trays of food and walked aimlessly, with no idea which tables had ordered the food. Then radio silence until I approached a wait staff at the cashier area. To be fair, I waited till other customers who arrived later got their food - clear sign of another mess up. The food came fast and furious after, but some items were missed. Dinner finally ended at 8.46 for us, when we left so hungry that the hunger pangs had subsided. The cashier waived our $4 hot green tea order, which meant we paid nearly $190 for 2 hours and 45 minutes of waiting for a buffet that left us hungry. Though the food is good, I'm not sure I'll go back.

Arrived at the restaurant and promptly shown to seat. There, we were left on our own with no explanation on the system of ordering. After 10 minutes, we still could not make an order with the system and asked for help. We were than told that the entire system is down and nobody can place any order online. So we asked if they could take orders manually, but was told that they could not. We were told to wait another 10 or 15 minutes for the system to be reset. By then, 25 minutes have passed and no tea was served, no one bordered to serve us anything.... So we left, hungry and very disappointed with the service, the manager, the restaurant. Very unprofessionally run! I would have expected an apology, tea to be served, perhaps a plate of sashimi, or even a small plate of soy beans to be served to calm the hungry guests.... But nothing, not a word until asked. VERY POOR AND UNPROFESSIONAL SERVICE!

The sashimi is super fresh and tasty. Service is pretty good and polite. The hot green tea tasted awesome with the price of $1.50 each. Very reasonable.

The food was really good especially the sashimi which was very fresh. They has quite a wide assortment of dishes. However, service was average and could be improved

Terrible food and service, not value for money. Highly do not recommend anyone else to go as the promotion they gave had a lot of hidden fine print which still required purchases to redeem.

Yes they have a lot of variety compare to others but the food quality is so so only. The potion is small bland need to order many times. Not so recommended.

Good variety of food on the a la carte buffet menu. Service was prompt and food arrived fast. Good value for money. Will be back.

The sashimi was very fresh. The other items came in bite sized servings so diners could try more items from the buffet menu. Would definitely go back again!

My second visit here. They are doing a la carte buffet style where you order from the tablet and they deliver the food to your table. All are small portions, which is good. In that case, you can try more varities of food. Fresh sashimi, reasonable price.

Best deal in Singapore! Really fresh fish and super sharp knives used in preparation. I will definitely bring my family next time. Happy happy joy joy!

Vey Friendly staff. good environment. Variety of food is alot. Nice experience

Food fresh . But got to pay for the tea . As other jap .rest no need to pay . Alot of varieties n like the way we order .

Quite a wide variety of food selection. Staff is friendly but think they are under-staff. We had made a reservation but was given a rather small area in a corner and the light above was not working.

Great service and friendly staff made our meal enjoyable. We had our birthdays celebrated in a very personal way. Food was very fresh and delicious.

It was good experience with nice Japanese food in there. especially sashimi was awesome I want go again with my precious friends and family !

Good environment and good service, sashimi very fresh, paid $39.90++ for buffet dinner is too worth it, and very convenient to make reservations through Quandoo.

The sashimi was really really good and fresh while the salted grilled dishes were simple and tasty. Service wasn't exactly fast but it was pleasant.

This restaurant should sack their marketing team. Couldn't honor their one-for-one promotion voucher when there are more than 2 persons dining together. Went with 10 but only one dine free. Felt cheated when the voucher didn't clearly state that only one dine free even if there are more than 2 diner.

The food is fresh, service is fast, staff are efficient and friendly. Ambience is cosy, easy to order food, affordable for the freshness of the food!

This is my 2nd visit to the restaurants after so many years. Great job to the Great service as always by the male waiters though I felt the female staff need to have better knowledge of the product instead of arguing with me 😞

Understaffed food came slow but ok. Some staff was helpful. Selection of food was limited to lots of rice very little ala carte availiable to us

Petty serving. Imagine receiving just 1 piece serving for item ordered for a table of 3. The pic in e-menu very misleading. Service crew came to ask 3 times for what's remaining in our order not served yet for 3 times. What's the gadget for if you can't track what is irdered in the ipad?

The menu kept crashing and they never gave us some of the food we ordered, but we ate our fill either way and the sashimi was fresh and good!!

Food was nice and delicious. Servings was just right so that we have the capacity to try out most of the dishes and then decide what we should go for in the second round.

nice food butwas abit slow as when i go is full of people plus the lack of staff for delivering the food to the customer. Overall was nice

This is my few times I have been to Shin Minori..They serve very nice Japanese food..Great sushi and the price...Fantastic..The value is worth every penny..The services fm the staff..Great..and fast..I will definitely be going there again soon..My wife joined me and she too loved the food very much..Thanks for the booking by Quandoo too..Well done!

Value for money. Overall experience and food is good. Except when the place started to get packed, food served will be cold when reached your table.

The fish is quite fresh, although the cutting is not perfect. Tempura and fried food are below par. But we went there for sashima. So it is quite nice.

The restaurant is very nice and the food are prepared and served after ordering. Location is easy to be located. Will plan for return visit.

I will never ever return to this restaurant again. Even with the 1-for-1 lunch buffet offer, the quality of the food was definitely not worth the $20 we paid per pax. I also received possibly the worst service ever at this restaurant from the manager, Winnie. You are gng to lose all your customers because of this manager. Winnie is certainly not suited to be in the service line.

Terrible experience. Left the restaurant after 30 minutes after nothing was being served, not even a glass of water. The staff cannot understand simple English.

Value for money jap buffet!!prompt service and good quality food!hopefully will have 1 for 1 credit card promotion with citibank.already looking forward to my next visit

Quality of food was good. Think they're short of staff hence the waiting time for the food took quite a while. Not a restaurant I'd patronize again.

Many variety for the lunch buffet. Used the entertainer app to get 1-1 so it was v worth it. Quality of sushi and cooked food are reasonable, but the miso soup was very watered down and drinks were not included in the buffet.

good service. but the location quite hard find food are fresh and nice but took quite sometime for them to serve. I will go again

Buffet was great but the clearing of plates was slow and servers are not that attentive. But the food quality was good. Charges apply for drinks. They don't come FOC.

The service is bad. Time limitation. Cannot enjoy the food. Food portion was small. Disappointed.

Most of the food was pretty good. Service was okay. Environment was pleasant and clean if a little dark. Only wish the food came a little faster though.

It was really good value since we made use of the promotion. The food was also nicely prepared and the salad was really tasty! The portions were just nice and the staff helpful and attentive.

The food is good :) It is my first time there and the Staff are busy serving customers. So I have tried to use their iPad to submit their order without bothering the Staff. It takes me a while to successfully submit my order to the kitchen. Maybe the Staff can teach customer how to use it.