Hand in Hand Beijing Restaurant

Food is good here. Service staff very attentive. Highly recommend the dumplings.

Food is good and the waiting staff very attentive. Had a positive experience! Well done.

Wonderful service with yummy food at a reasonable price. We Loved the xiao long bao and guo tie. Beware, the chilli is very addictive :)

taste was so good.and not pricy. we could choose a size of dish. Especially I love tomato and egg soup and eggplant.They were amazing! I and my husband wanna go there again.

The food was tasty and authentic, especially the Xiao long pao and pan fried dumplings. However, my friends and I, a company of 3 pax, didn't have a pleasant experience at the restaurant. We were ushered to a table for at least 6 pax upon arrival at the restaurant. While we were half way through our meals, we were suddenly asked to move to a table for 4 pax when another party of 4-5 pax arrived at the restaurant. This really caught us by surprise. I find this to be absolutely unacceptable as the need to change another a table was never conveyed to us before sitting us down and most importantly, we made the table reservation via quandoo. Doesn't this secure us a table to enjoy the dinner? Hence, we tried to reason out with the waitress but to no avail. After sensing that there was no room for further discussion, we were "forced" to accede to their "demand"! In summary, the food was good but there is a great room for improvement for the service rendered.

Made a booking via online but somehow or rather, this wasn't pick up by the restaurant. The service crew quickly apologised to us and quickly turn the negative situation around. They offered to set up additional table/chairs outdoor (and did that twice due to our request to shift to another location) and even throw in 10 % discount at the end of the day. The crew were friendly, service was prompt and efficient. The overall food were nice as well. Well done "Xiao Yang".

Service is not good. We ordered one bowl of white rice (not in the electronic menu), the female server said will bring us but it never came (and was not charged). Barley was sold out so we asked for warm water for the pregnant lady, it never came too. We were billed the peanuts which we told them to remove right from start - lucky I checked the bill. Don't expect any service there.

Food was great! The xiao long bao and crab and fish maw are must try items. However, service could have been more thoughtful. We had a reservation for 2 persons. However, we were seated at a round table large enough for 8. When more customers came in, we were asked to move to a smaller table halfway thru our meal. While the staff did apologise, it was not a customer-friendly experience.

Belinda G.3 months ago · 10 reviews

very good and taste authentic. especially the xiao long bao and la mian. the other food is just as good. will definitely return for more

I have invited my guest to this restaurant as they love Shanghai jiaozi. The restaurant did not disappoint my guest. The jiaozi was juicy & the skin was tender.