海底捞 Haidilao Hot Pot - Paya Lebar Quarter

It had really good customer service with a pleasant ambience.

Good service and attentive staff! Had Enjoyed the food thoroughly

booked the restaurant for Saturday. super long queue, waited for 30mins despite on priority queue. was quite disappointed.

always my fave branch as they always have good service!

Good service, food is nice. Waiting however was abit long

Service and food was good , waiting times not so good

Good food and good service, however waiting time was quite long

Good food , good service, but waiting time was abit long

My birthday dinner celebration. HDL is always one of my favourite hotpot. Quality food and great service!

Made our birthday celebration memorable with excellent service. Delightful decor. Provided slice of birthday cake

Waiting time a bit longer in dinner hour. Two person table abit smal

Good service and amazing food with the most fresh ingredients

never fails ever! will definitely go back to this branch!

Food & service was serve fast & fresh. Waiting staff can't wait to serve you more

Good service and good food. We enjoyed our time there

Always a delightful dining experience at HDL. Staff at PLQ are polite & friendly as always.

Excellent. Thank you for the hospitality. Love you guys. Cheers.

Had a later supper here. The dishes were nice but the service was quite slow.

Long waiting time as usual and quite expensive. Hope they can improve the waiting time

Staff are well trained and take notice of all our needs, good service

Customer service is fast and nice. Spacious location, not very pack on the day we went.

Great place for hotpot cravings, service was excellent. Didn’t have to wait too long with a prior 6:15pm reservation.

High quality service and hotpot ingredients are served, not bad!

Good food and service as always. Enjoyed the show performance by the HDL artiste halfway during the meal

Great place and great branch. One of the better one among all the HDL in SG.

My service staff was very attentive to me. She saw that my accompanying doll was not seated well and took efforts to prop it up. Seeing I am eating alone, she made efforts to engage me and really made my day. Thank you so much. I am so sorry I didnt get her name but she is really amazing.

N i c e f o o d s a n d s e r v i c e s

great hotpot soup and fresh ingredients. great service. go to hotpot place

Good and definitely good to go place for haidilao to go.

Good service by the staff of this outlet. Free gifts for the kids

Quality of food and service seem to have dropped a little. Overall, still consider an acceptable experience.

The service at Haidilao was exceeded expectations. Would patronise again soon!

Easy to make reservations. Arrived earlier than selected time and waited for a short while

fantastic service though they seemed to be understaffed. food is great as usual

No one can really fault HDL for being the premier hotpot restaurant on Singapore with stellar service and staff who are always eager to please.

As usual, pleasant attendants with great food. Just midnight session, lesser choices

Service was excellent and food options do not disappoint. Would recommend

Abit disappointed with the service compare to other outlets I tried (eg. JCube(best but due to redevelopment, outlet closed), Jurong Point, IMM).

Food was horrible , soup too salty . Service was not up to standard

Was quite disappointed with this outlet , food not fresh , soup base was horrible .

Was allowed to enter earlier than reservation timing. Staff was v helpful as usual

Long wait but love the service and quality of food of HDL! Definitely will come back again.

My guests and I were most happy with the great service. We enjoyed the dinner.

Overall ok. But less personal care service from the captain in charge our table area, maybe that day shortage of manpower.

Service was slow as restaurant was understaffed but there was a 变脸 performance that was interesting.

Made a reservation through Quandoo and was seated fairly quickly. Great service as always and the atmosphere + food is always good!

Fast check in punctually on my booking time, no waiting for my family of 5.

seamless reservation and no extra waiting time to get to the allocated table for meal. service were prompt and great as always. happy to book again.

Overall ok. Nothing much to say. Just Hai Di Lao

it was very good visit ha ha ha ha ha