海底捞 Haidilao Hot Pot - Marina Square

Good service as always, enjoyable experience everytime with hai di lao.

Great food, ambience and service!! We felt very welcomed throughout our dining experience. Thumbs up!

really good service form the HDL team keep it up

As usual the food is great, service is excellent. confirm go again.

super good place to gather with friends and family, but need to state that after 6/7pm they usually dont care about reservations and need to take queue number instead....

A short wait to table but was initially surprised when told its a 1hr15min wait. Excellent service all attendants with a smile. Most enjoyable dinner with good quality food and service. Will return for more👍🏻

I went there specially for the free flow crayfish at the condiment station but was disappointed when the crayfish was not served at the station such that we could only request from the waitress to get once we have finished ours. Service wise, was just very average, the waitress seemed very rigid when serving us, we don’t feel her sincerity and friendliness, like what we had at other HDL outlets.

Good food and managed to get some good will discounts

It was okay and was not too noisy too! Atmosphere was good!

A good and suitable place for hangout with friends and family

As usual, good service and nice food. Waiting time was long about 1 hour.

Haidilao at Marina Square exceeded my expectations with its exceptional service and delectable hotpot offerings. The staff's attentiveness and friendliness created a welcoming atmosphere, making the dining experience truly enjoyable. The extensive selection of fresh ingredients showcased the restaurant's commitment to quality. The interactive sauce bar and thoughtful complimentary services, like manicures, added a unique touch. Overall, Haidilao Marina Square is a top-notch choice for a delightful hotpot experience.

Got to wait as usual but service was still good as expected. Marina Sq outlet is quite spacious so I quite like it.

Waiting time was okay and the venue was huge! Nice environment and food just that the place is a little cold so remember to bring a jacket when dining here.

Very friendly waitresses and we didn't have to wait for long before getting seated. Everything was swift. Very clean environment too. Pleasant dining experience

Not a bad place for steamboat on a rainy day

Reach there 30min early, but asked me to que for take table number and yet still have to wait for like 2-3 hrs. Fine! I go for shopping And until now not even give me a call! Totally ruin my new year eve. This ridiculous!

Servicing ok but other outlet more better to go for

Not much goodies or special there. only managed to get fruits and cake for birthday and some tidbits. no special drinks, toys or soup packs available.

From the moment we were seated, the service was impeccable. The staff was not only attentive but also very friendly.

The service was prompt and helpful. The cozy ambiance added to the overall warmth of the experience, making it an ideal setting for a relaxed and enjoyable meal.

I visited on Friday night. Had to wait for more than 45 min even with reservations. Hdl impeccable service has dropped.

Service staff were attentive and friendly. You have to check out the various counters which offer different selections of appetizers / side dishes. Food quality ok but a bit pricey. There’s bianlian performance after 9pm

Always great service at HDL. Tried the new mala milk soup base - i m In love!

Didn’t managed to get the private room. A little disappointed.

The lady who was serving our table was amazing! Super helpful and friendly all the way despite being so busy during dinner hours. Not once did we felt like service was lacking due to the crowd. Even we didnt ask for premium member benefits, she served it up unlike the other tables who kept asking her for alot of freebies. Definitely will be back again.

First time ever I bumped into a situation where ther is miscommunication amongst their staff. My friend and I were told at 20:17 that we need to wait for 30-50mins for our table and there are 8 groups in front of us. We agreed to wait, and as the clock ticked past the 50min mark, I went to look for a service staff (basically, no staff was at the "2nd waiting area") and asked how long more do we have to wait, and were told that there are 6 groups in front of us?! It was then I told the lady "I'm sorry? We have waited since an hour ago when we were told that there were 8 groups, and after an hour there are still 6 groups?" Then... the lady communicated with I'm not sure who and said "sorry your table is ready". This is the first time I have faced such a situation at a HDL Outlet, and I do hope it doesn't become a norm 😅 If I didn't go in to check, I wonder how long would we have waited 😂 As for the food, quality is good as per usual, only "issue" we had was with the second plate of pork belly that was too thick and did not taste as good as our first plate (there was a "porky taste" from the 2nd plate). Lastly, the ladies who served our table were nice and we still left with our bellies happily filled.

Not first time visit this branch, still nice, will come again.

Service standard was fast and welcoming. Food ordering was fuss free

Always pleasant to dine at HDL! Had a good birthday celebration and it was a great and seamless experience

We had to wait 1hour and 30min although priority queue. Other than waiting time good quality food and service

Foods were good as usual, queue time was short, overall good exp but location slightly harder to find.

Not the first and definitely not the last time visiting haidilao! Wonderful experience from the polite staff to the food!

Best service at HDL as usual recommended highly ! Worth a visit

Loved the fusion of hand-pulled noodles in a hotpot setting. The vegetable broth was light yet flavorful, a great complement to the fresh noodles. The service was prompt and friendly too.

Amazing experience at Hai Di Lao as usual. Highly recomended

All staffs working very hard to attend to all customers. Thank you for the hard work!

Staff is really nice and caring. Food is same quality as other hidilao.

Very good option and service. Food is as always delicious.

As always, hai di lao is the great option with children.