Charcoal Thai - NEX

Easy and convenience. Sometimes the shop is too busy... the staffs are not able to pick up the call, Quandoo is the most fastest n easy way to make a reservation.

Good and nice will like to go again 👍👍 good

YOUR STAFFS WERE HELPFUL. wE INFORMED THEM THAT THEY HAVE BOOKED OUR ORDER WRONGLY AND THEY HAVE IT RECTIFIED IMMEDIATELY. bILL WAS NOT CORRECT AND WAS CORRECTED THEREAFTER. tKS

Rather affordable buffet dinner! You only needed to pay extra $3.50 for the free flow drinks (excluding alcohol and coconut). Their Thai milk tea is very refreshing, and the taste isn't heavy at all. I went through at least 3 cups of that! Food was fresh as well! Had a really good time there!

I bought Fave voucher when dining on last sat and was not understand on my bill. I was told to add on the collagen soup was $10, additional 4 pax of free-flow drink at $3.50 each then additional I have ordered a plate of Wagya Beef which cost $19.95. When making payment at the counter, I was told there is a additional of $2 each weekend dining which I am also fine with it but only thing I do not understand is how it work out to the final bill of $79++ (almost $80.00) after deducting my Fave voucher for 4 pax buffet. The cashier actually waived something out of the bill till $68++ after I have questioned her but it seem more correct after I have calculated those additionals bill. So my concern is the billing does not seem accurate and it probably work out almost the same amount if I walk in for dining instead buying the voucher. Total I spend around $137.00 incl of Fave voucher.

The price is cheap, drink is free flow if you top up 3.90 which is not bad. On top of that, there are still discount when there is a ongoing student rate promotion. But service need to improve. They are definitely short handed.

Waitress at first said we have to pay extra $2 per pax but when I pressed later for reason, she said no need to pay anymore. She seemed to have caught a cold and brushed her hand against her nose when taking orders. Hope she washed her hands when serving us. Anyway, no harm done luckily. Buffet price does not include drinks, not even plain water. Food so so

The food is ok, but service need to improve. The service staff attitude and smile needs to be there. There is a light at the entrance of the restaurant that goes off and on itself, quite distracting.

Outlet staffs were very helpful and responsive. Furniture bench is abit too worn off, need some upgrade on the seatings cushion. As for food buffet, quite limited choices on certain marinated meat and food listing.

good serving of food for their buffet. call bell to press to inform service staff if needed help. easy to book to reserve table and no need to wait for long upon arrival at restaurant.