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They say that 3 is a magic number. And we’re inclined to agree given the number of Charcoal Thai restaurants in Singapore there are to play with. This outlet in the huge NEX shopping mall in Serangoon, is the place to go if you’re searching for saliva-inducing Thai mookata that’s one of the Little Red Dot’s best barbecue-hotpot spots. This Southeast Asian specialty that’s taking Singapore by storm is available to enjoy from an extensive a la carte menu with all manner of meat, seafood, and veggie ingredients plus the irresistible Super Rich Collagen Thai Beauty Hotpot option, with expertly rendered collagen globules stewed in a smooth collagen pudding that’s absorbed through the esophagus and stomach and deposited into the extracellular spaces that cradle your skin cells.
Understaffed and long wait to get served. Will not go back again.
Ingredients and drinks were quickly served. Will come back again.
We would rate this 0 if it was an available rating.The service was horrible - some items were not available anymore but they didn't let us know, despite us ordering the same items twice. When we asked the waiter why they didn't let us know, he told us that's the only thing that's not available and stormed off. When we asked another waitress, she then started to tell us what were not available. 5 items were not available, not just one. They also gave us items that we didn't order - waste of food. Bell for service but took a long time for them to respond (restaurant wasn't crowded). Charcoal-thai doesn't use charcoal! Surprise surprise! We felt cheated. Marinated meat tasted powdery and were unevenly marinated. Drinks were very diluted, had to stick to canned drinks. Prawns tasted good but that's really about it. So many other options out there with better quality - food and service!