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Had great dinner and celebrated my wife birthday as well!
Very chill and cosy environment great for a destressing time
Wonderful place to have finner and chill at highly recommebded
Friendly staff and helpful for the art works, very fun
Went on a Monday noon & to our surprise, the place was ard 70-80% full. It’s a very pretty place I must say. We ordered the Deluxe Teasery. I found the savories pretty good, but the sweets a little too sweet for my liking (well, to be fair, I have always favored savories over sweets). The thing that impressed me the most was their dessert tea. Both my friend and I ordered “Lady Yang” (iced lychee tea with lychee gelato, which we both thought was sorbet), and found it very refreshing. 1 of it came with Green tea cookies, while the other came with biscotti. I found it really thoughtful of them as they bothered to give us different cookies to try. Service wise, they are a warm and friendly bunch. It was a pity that they are very understaffed, to the extend that we had to go get our own baby chair, or walk up to the staff to ask for certain things. It was very difficult to get their attention as all of them were very busy. Not the staff’s fault, but I hope the management can seriously look into this problem, as I am sure a lot of people went there for the atmosphere, probably looking forward to a taitai hightea experience. Overall still a pretty good experience. I will be back for their dessert tea, and most probably try heir ala Carte items.
The restaurant ambience was awesome. My girlfriends and I got sofa seats (probably because we made a reservation 2 weeks beforehand). But probably we got the sofa seat, it was relatively hard to get the staff's attention to order our food, ended up we had to walk to them to order and another time to reorder because the order was forgotten. But the quality of the food will bring us back again. :) Food wise, it was really nice. All of us loved The Royal Princess-Salmon Wellington. It's a must try! :) Mushroom Soup was good too. I personally think that the gravy for Boston Love Boat-Ciponio can be a little more so we can dip our pastry into it. However the serving of the food will require a little wait. We love our beverages too! Hot Lychee tea and Hot Irish Cream Latte were good! Not recommended to order iced floral tea because the ice melts very fast and soon the tea got diluted. For 3 person, we ordered The Royal Princess-Salmon Wellington, "The Best Mushroom Soup in the world", Nordic lights-Soba Salad, Boston Love Boat-Ciponio, Iced Rose Tea, Hot Lychee Tea, Hot Irish Cream Latte & Etna's Peak.
Cozy ambience which would be great for catching up with friends. Reserved via Quandoo and was shown to our table immediately upon arrival slightly before the reservation time. Tea was great. Pot kept it warm for longer and my family preferred the main dishes over the High Tea set. The main dishes were excellent. Especially the Cordon Blu - the truffle sauce was immense. Place was baby friendly too, though you might just want to be mindful about the relatively large serving plates which took up all of the table space. Wouldn't want your kid to be able to have those within reach. We will be back for the main dishes again.
Dined here 2x, 2 days in a row. Food was beautifully presented & was deliciously seasoned. Superb Beijing Dynasty and great Waltz in the Wave dishes! Love their tea selection, specially the refreshing cold Lychee Tea! Service was good & prompt. Wish iced drinking water was offered for free when you order meals though, as I prefer to have water with my meals and order my tea with dessert. This is the first restaurant we've encountered that didn't offer free iced water when you dine in their resto, in all the countries we've traveled to in the world (which is a lot). Was very surprised about this policy.
We ordered chicken leg, capellini and scallop risotto, we like the food which were all well presented and taste good. However the service could be improved. We were given a seat facing the semi open kitchen divided by a glass panel. As the restaurant was pretty quiet, waiters are crowding around the kitchen chatting and laughing. Waitress not sure of the ingredients when asked. Waiters are arranging and dragging chairs noisily right behind me and service staff are chatting loudly at the presumably "punch card" machine besides us. In my opinion, the service will work well in a more casual family or youngster cafe but probably not here, where the Lightnings and food is more towards fine dining. Food is good but service standards definitely affects my dining experience there.
I have visited Arteastiq a couple of times, the last being yesterday. My friends and sisters like the setting and the food. However, I did not understand why they couldn't refill the ginseng tea (my sister and I ordered) with some hot water. Nevertheless, they helped us to reheat the pot of tea again which was great. So no complaint here. Another point is that Arteastiq seems to be understaffed and took us sometime to place the order. However, the service staff was friendly and if you do go there, there is a box which you can open to ring for service.