Reviews of Suki-Ya - Kallang Wave Mall (102)
Read what people think about Suki-Ya - Kallang Wave Mall. All restaurant reviews are written by verified Quandoo diners. Learn more about Suki-Ya - Kallang Wave Mall before you go by getting tips and ratings from other restaurant-goers. With real-life reviews, you can see what other diners loved about Suki-Ya - Kallang Wave Mall and book a table with confidence!
102 reviews
102 reviews
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It was good, I liked having free flow of meat but some things in the buffet started running and was not restocked, like cheese tofu and green tea ice cream. Would prefer if the chicken was not served so much on one plate as at the start, ordering 3 of each made us think the three would be equal amounts but in fact the chicken was a lot of more and we had trouble finishing it
Not bad, the service was decently fast, food quality and cleanliness was good. Only down side is that they might be a little short handed, seeing how their staff got to help out with the other eatery too.
Service was excellent and food was good. Kids enjoyed the ice cream which was available for dinner. Definately need to do a reservation during peak hours and glad I done that through Quandoi.
Good service, prompt and thoughtful. Staff was very attentive to needs of customers
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Had an enjoyable time there because of how the staff have served us. They have served us with smiles and service of excellent. The staff have made my time there enjoyable by their initiatives by asking us about our needs. I will definitely return back to Kallang Wave Mall's Suki Ya outlet for the food and their service.
Choice of ingredients was very limited and the vegetables were not fresh. Staff served customer in a satisfactory period but could do it with more enthusiasm.
The variety is abit little compared to other branch. Wrong label for udon. Overall we enjoyed the dinner at Suki Ya at Kallang Wave mall. Would be perfect if provide fruits.
Cozy environment & the food is good & taste nice & staff friendly
Absolutely horrible service. We made a reservation for 1.30pm for a party of 3. As I was arriving late, I got my friends to get seated first, however, he was informed by the manager that there was no such reservation. Later on when I arrived, I told one of the waiters that I had made a reservation, and was seated immediately without question. The lack of communication between members of the staff is absolutely appalling. Furthermore, the staff member who told my friend that there was no such reservation was the manager. Nonetheless, my friends and I proceeded to get seated, whereupon we tried to order beef, chicken and pork, but were informed that we had to wait 10 minutes for the Beef and Pork. We had no issue with waiting, but even after 15 minutes, neither had arrived. We had to ask the staff a second time to be served, and from the staff's reaction, it was obvious that the beef and pork had already been ready for quite some time. I don't believe that the restaurant was understaffed, after all, it was only half full and there were some 4 waiters and/or waitresses. Our bad experience did not end there. When I purchased the Groupon vouchers, it was mentioned that there would be a free flow of drinks and dessert along with the main food items. However, the ice cream freezer was locked and it was labelled that ice cream was only for the dinner service. This was not pointed out in the terms and conditions of the Groupon voucher. The ice also ran out nearing the end of the lunch service, and it took the staff a full 30 minutes to refill it. Later on, when we tried to use the Groupon voucher, we were instructed by the waiter that we had to wait for the manager. It took 5 minutes before the manager appeared, reeking of cigarette smoke. The payment process was one of the longest I have experienced, and it took the manager a full 10 minutes to scan my 2 Groupon vouchers. After which, when I asked for a receipt, she only gave me a receipt for half the bill, and I had to ask again for the receipt of the full bill. All in all, I am extremely disappointed by the irresponsible and extremely rude manager. It surprises me that someone so curt would have been promoted to the position of manager instead of all the other way more courteous and helpful staff. The service was also extremely slow and inefficient for the prices they charge.
My reservation was not recorded in Sukiya's record but inspite of that the Lady fit us in as we were rushing to Madonna's concert and we werent going to take no for an answer. Service was efficient.
Ok service and food. Will go there again and again. Drinks variety not much though. Meat frozen so maybe can have option to pay aka carte for fresh ones
Reasonable food quality. Wide veg bar. Saucing selection is good. Lack of service staff caused some delay in bringing meat orders. Aircon is not cold enough.
Nobody welcomed me from the entrance. Had to walk in, mentioned that I made a reservation but I supposed the Manager, Apple didn't really care. Got her staff to bring me to the table and her face was really angst all the time. I guess her employees have better attitude than her. As for food wise, the pork wasn't thawed thus have the very bad pork smell.
Food was quite fresh and service was relatively prompt although not very friendly. Overall good value for money with the 1-for-1 promo. Will not hesitate to recommend.
Food was nice! Would have preferred more time at the table though. But for a one-for-one deal it was overall a great exeperience. Would go again
The staffs were friendly and responsive to our needs and request. More tongs can be provided to shorten the queue to the various dishes. Overall experience was good.
not too shabby. Just that the staff was underhanded, the chef itself have to come out and serve soup and meat. But overall was not bad, food are fresh!
The one for one offer is value for money, except the air-con is not strong enough for steamboat. The place was not very crowded, and restaurant did not verify my online booking.
1 for 1 promotion was worth it! No regrets :) accessible buffet price, was very filling. Beef and pork were our favorites. Do try the Buta soup base :)
Food was normal quality. Was served quickly though. The variety of soup bases is okay but the side sides is not that much. Overall, it is okay.
My group of 5 pax enjoyed the sumptuous lunch at Suki-ya. We were there early before the lunch crowd started streaming in. The staff was very attentive. The food good. It's really value for money.