Read reviews about Isuramuya Japanese Restaurant & Marketplace here! All reviews have been written by Quandoo users that have already booked and eaten at Isuramuya Japanese Restaurant & Marketplace. We try to be as transparent as possible by providing you with real guest experiences. Find out what other diners are saying about Isuramuya Japanese Restaurant & Marketplace.
Like it. Recommended for team dinner. :) Staff are nice
The food was nice for a halal Japanese place. Staff was friendly.
Staff is very helpful and food served is timely.I like to come here whenever I am in Jurong East.
Nice food. Good service. Good for gatherings as not crowded.
Service was great, the staff were very polite and kind. I had gone there with some tips and advice from a friend that had suggested to order early although when I went there with friends, it wasn't at all crowded but food did take quite awhile to arrive, but the food didn't disappoint at all! The food was really good, though for the price point of the food quality as there but if your on a budget, this restaurant isn't for you. But if you've got the cash on you, I say go for it! I personally recommend trying the ramen, broth is the way to go to tell the quality of the food, I had a shio broth which really satisfied my long craving for a good bowl of ramen. The atmosphere isn't really, I'd say engaging but with friends, that would really take your mind off it. I'd say the best atmosphere would be any seat where you could see the ice rink. My overall plus point would be that it is halal certified so I'm not displeased in any case.
It was our second time here - this time during dinner. We were so smitten by the fact that there was a halal japanese option in the west area, but so many things were amiss when we dined in. 1) The shoyu ramen we ordered tasted more like wanton egg noodles in soy sauce. 2) They missed out my friend’s order, which only came 30 mins later after all of us had our food. When asked if they forgot our order, they tried to avoid the question and kept saying it was in fact on its way. Waited.. and waited, asked and asked, but it was still the same answer that was given. 3) When one of my other friend requested for an onsen egg to have with her dish, they brought out a raw soft boiled egg. We were puzzled at the fact that it looked nothing like an onsen egg.. It looked like a semi raw half boiled egg that was whipped up in a rush. When we politely told them to have it cooked a tad bit more, they then came with a fried egg instead. She just ate it in the end. 4) Ordered an additional unagi sushi a tad bit after as a top up, but it never came even when we personally witnessed the waitress taking down our order. We waited close to 30 mins and realised that it wasn’t even keyed into the system when we were about to pay for our order. Truly a disappointing experience. There’s still a lot that needs to be improved at Isuramuya - especially with the handling of dining volume and being able to cope with their customers needs and requests. Waiters and waitresses working ought to be more on their toes as well by showing initiative. We may give this another chance, only if services are improved.
Great place and not crowded. Delicious food while prices for food is reasonable, the service tax and all is way too much. Also we were still sitting on the table but the server kept coming over to clear the table, as if asking us to do quick exit after finished eating which is not very nice to do. The server shd wait until we have ledt and paid. Oh well still overall a good day and hope to come again but not very soon
The moment when we arrived, it was great to have our table ready. Ordering of food was good. However, I had to wait for my Japanese curry rice roughly about 25-35 mins after ordering it. Perhaps it is due to the huge crowd with other orders the came all at the same time. And it was understandable. It would be more good if there's more chefs available to prepare the food. Overall, the experience there is still as good as ever: friendly staff.
Its was my 1st visit to Isuramuya. Food served fast, food presentation is, well done. For just 2pax we ordered quite a varieties and surprisingly every dish & plates end up 'clean'. My testimonies : Food- Simply Super Satisfying! Staff- Very inviting, Listen well, and Each one carries a perfect smiles! Overall- We be back for more definitely!! Thank you for not letting us down! Yanny
It was great. I didn’t expect that my remarks made about a bday celebration would be given much thoughts. The staff took into consideration and celebrated my colleagues bday without a reminder. We were also late and rushing but the staff accepted our orders to prepare in advance. Thank you so much!