海底捞 Haidilao Hot Pot - Tampines Century Square

No wait time was needed even with the priority queue. Food was good as always

Great experience at hai di lao as per usual yea

HDL service was good and efficient . Love going to Century Square outlet.

Make reservations with priority, yet still have to wait for a while. Service standard of HDL not like before, no one offer to add coriander or spring onions, no intro of staff when handing over, rowdiness of staff when singing birthday song and no information on going promo till asked.

great food, great atmosphere, great place for birthday. will go again.

Staff was busy most of the time. Hard to reach them for help.

Good service with some teething issues with service due to new staff. But it is nice to see that the more experienced staff would come around to rectify things. Food is good as always

the service was very bad, if it wasn't for the promo items totally a big no no

Excellent service from the staff and waiting time is alright but can be improved because we had to wait even though we reserved a table at a specific time.

Good service and family friendly environment which was very good!

Except that was told that booking at quandoo still needs 30mins of waiting time, the staff was still nice to make things asap for us to go in. Everything else was good.

Great service as always , food standard is consistently good. Nice to have familiar service crew to attend to us

Good service and the set lunch deal was very worth it!

The staff were friendly and approachable. The food were fresh and worth the money.

We visit this outlet often since it’s located in the east. The staff are pleasant and friendly and the food standards are more consistent! Their attention to detail is good, and even better if you visit during off peak hours.

Always back to HDL for hotpot. food and staff is always excellent

Despite many crowds, their food serving is still very fast. Good standards great!!

Staff was very thoughtful and did very well. We felt that the space was clean, and very well maintained. The staff was also very generous and gave my friend two toys for her two kids, which was great!

Love their food as always, shout-out to Chen Jian Yuan for his great service !

Great service by the staff there, well taken care of at this outlet.

Top notch service, best soup that all others steamboat cant fight.

service was great, some food at the counter ran out fast tho.

it was rather easy to get a reservation and servist was great

Reserve but still need to wait an hour plus to get a table

As usual, excellent service from HDL! Will be back soon ..

Great variety of food and good atmosphere for birthday celebration!

Had to wait an hour long even though our reservation was at 1930. But overall, service is great as usual!

Great place and service! Food was serve pretty fast as well :)

Good and nice service. The food was prepared on time

food standard is as per what you were expect for hdl. waiting times could be longer than expected

Food was good as always, service great but prices of food has gone up. Quite expensive to have a simple meal here now

Food and service was good. Will recommend people to come again. :)

birthday dinner for my mom. she loved the condiments and the entire serving experience!

Service was perfect, can’t say the same for the food prices though! Overall still a very enjoyable experience :)

The food counter can top up more food. otherwise the experience is ok.

Food and service was good. The waiter was very friendly and would definitely come back again.

haidilao is always my go to! it was a busy night but the staff service is excellent

the staff here is always excellent and the team is committed

A bit disappointed with the signature tomatoes Soup base. Less flavourful than IT was used to be. Also the pig stomach & chicken broth is very diluted & rather bland. Only the #海底撈 麻辣 Soup still meets the benchmark. Otherwise the rest of the broth’s comparable to non haidilao. #16Oct2022

the food at hdl was great as always. pretty awesome

as usual one of the best hotpot places with good service as always

Good service and food is fresh. They are quite prompt but it might take awhile when it is crowdedReservations recommended.

Great and enjoy so much of your hospitality and treatment

Good experience and good food. Abit expensive but service is not bad.

hai di lao is my place to go for good steamboat. always has been a loyal customer ^^

As usual, awesome food and service from hai di lao. Just a point to note that the reservation is just giving yourself a priority queue. Not reservation per se.

good service, very attentive staff. Love the snacks and the free manicure. BUT the waiting time for the manicure was impossibly long, waited for hours until I almost gave up. Fortunately I got mine done finally.

service is good as usual and I hope the other outlets will start doing reservation by Quandoo too!

Great service with free manicure service. Price on the high side.