Reviews of 海底捞 Haidilao Hot Pot - Tampines Century Square (143)
Read what people think about 海底捞 Haidilao Hot Pot - Tampines Century Square. All restaurant reviews are written by verified Quandoo diners. Learn more about 海底捞 Haidilao Hot Pot - Tampines Century Square before you go by getting tips and ratings from other restaurant-goers. With real-life reviews, you can see what other diners loved about 海底捞 Haidilao Hot Pot - Tampines Century Square and book a table with confidence!
143 reviews
143 reviews
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Waiting time is like 10-15min… service not as great as other branch.
Very good new year countdown experience with the staff arrangement of countdown and even performance
Still one of the best hotpots in town, enjoyed my favourite mala mushroom along with exciting performances!
Great experience. Good service by the staff of this outlet.
Good experience and customer services. Even went beyond expectations for the day
Good service and cool dessert experience at Hai Di Lao always!
Service and food are great as always. Entertainment such as 变脸 & manicure benefits are back too!
we enjoyed the service and the food here. it was also fun for the kids
Good service. Fast and efficient. Attentive staff. Though half of the section was closed.
great service! great food. not crowded as it was lunch time
fantastic experience! went on Fri evening, there's a 变脸 staff
Waited quite a while despite making a reservation. Not sure if the waiting time is shorter if with reservations
As usual good..will still go...always got new dishes..
very nice and approachable staff. my kids had a very joyous birthday party
quality of food and staff are very friendly as expected
Staff are always warm and welcoming. They have new menu items and would patiently explain about them when asked. It’s always a pleasant dining experience at this outlet.
Superb service. The service is always beyond excellent at Hao Di Lao. Century Square outlet has 3 condiment bars which is fantastic.
Yummy! Staff were attentive and efficient to our request! Yay!
Nice place to celebrate birthday. We had a pleasant and nice time there
Overall it is still worth going.. food and service is not bad.
3 visit to this outlet. Satisfied with service and the food were fresh.
Always a reliable outlet to visit, albeit service can be a little wanting at times
Meet up my friend at my favourite HDL in Century Square . Every thing was good . Like their food n services .
Service is exceptional, as anyone who frequents HDL will agree. The lady who attends to us (think her name is Shihui or Shuhui) is super attentive and friendly. Food is good too. Will visit again.
It was super packed and the restaurant was alittle understaffed. But the waitress who was taking care of our table was very nice
overall good service & nice atmosphere, will come back again soon
Insane wait..booked for 630pm and arrived at 620pm. Only got table at 810pm.
overall good experience. had a birthday celebration for my mother and she had a birthday fruit platter
The food and service was great. Would definitely recommend friends and family
Good service and friendly. Price reasonable. Have extra promotion by our company.
Food is great, service is very good! Will come again
Good service and good food. I would definitely recommend to friends and family.
Long waiting time although we had a reservation. Also staff did not gave us a birthday cake although we did indicate we had a birthday celebration
had to wait >30 minutes upon arrival despite making a reservation (with priority queue). was a little disappointed with the staff service today as one of our soup base (chicken) tasted charred halfway through our meal - it was none of the ingredients that we put it which caused it. we didn’t order the hand-pulled noodles either. we told one of the service staff but he shrugged it off after mumbling that he can’t help it either - he proceeded to bring us our bill instead. I then proceeded to inform one of the managers on duty instead and after checking and confirmed that we did not order any noodles, he changed the entire soup base for us.
Food always good, service always top notch…Highly recommended always!!!
Friendly staffs. The condiments corner need to be top up regulary.
Staff was very friendly and nice! Waiting time wasn’t too bad either
great service and food as ever! multiple revisit to HDL!
Though it was a busy Friday night, service was good and attentive.
Service staffs were friendly and even gave us free mantou as compensation for the long waiting time.