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Restaurants
Singapore
Sembawang
海底捞 Haidilao Hot Pot - Sun Plaza
海底捞 Haidilao Hot Pot - Sun Plaza Reviews

海底捞 Haidilao Hot Pot - Sun Plaza

Photo of restaurant 海底捞 Haidilao Hot Pot - Sun Plaza in Sembawang, Singapore

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Reviews of 海底捞 Haidilao Hot Pot - Sun Plaza (244)

Read what people think about 海底捞 Haidilao Hot Pot - Sun Plaza. All restaurant reviews are written by verified Quandoo diners. Learn more about 海底捞 Haidilao Hot Pot - Sun Plaza before you go by getting tips and ratings from other restaurant-goers. With real-life reviews, you can see what other diners loved about 海底捞 Haidilao Hot Pot - Sun Plaza and book a table with confidence!

5.4/6

244 reviews

Food:Outstanding
Atmosphere:Excellent
Service:Excellent
Value for money:Good value
Waiting time:Exceptionally Good
Noise levels:Pleasant
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"Excellent"
6/6
James T.21 days ago · 32 reviews

The Waiter Zhi yang(张智洋)his service and attitude Is very good I would give him 6 stars for his service.,Thank you for your service. My bf and I are very happy. We will come back Sun Plaza Haidilao again

"Excellent"
6/6
Vincent C.a month ago · 13 reviews

fast service and short waiting time. service was great from the floor

"Excellent"
6/6
James T.a month ago · 32 reviews

back here again for hotpot during the rainy day to eat the collagen soup!

"Excellent"
6/6
en xian l.a month ago · 7 reviews

the food was great and service was good. will definitely come back again

"Excellent"
6/6
Alvin T.2 months ago · 88 reviews

This mall is actually small as compared to other estate mall. But HDL really lifted this place

"Excellent"
6/6
Patrick S.2 months ago · 3 reviews

Good experience and good company and short waiting time there

"Good"
4/6
Su Sze Q.2 months ago · 5 reviews

The staff are nice. They called but i got to wrong outlet instead. They says its ok

"Excellent"
6/6
Alvin T.2 months ago · 88 reviews

Probably one of the best service Chinese restaurant worldwide! Well!

"Good"
4/6
Weijie H.2 months ago · 3 reviews

Good food good service as usual. Fast entry after arriving. Will recommend!

"Very good"
5/6
Jun xiang L.2 months ago · 5 reviews

Great service, celebrating birthday of my mum. Had entertainment of dance and sang songs

"Average"
3/6
Eric T.2 months ago · 8 reviews

Front staff wasn’t attentive to the reservation and said non made. Upon insistence, found my reservation. Prior to arrival, I actually called to ensure that they have received my reservation. Very noise while inside.

"Very good"
5/6
Charmaine O.2 months ago · 2 reviews

Waited for 30min to my turn. Was expecting booking does not need to wait at all. It can be improve

"Excellent"
6/6
Albert J.2 months ago · 3 reviews

Very nice, very delicious food and very friendly service.. We will come again.

"Very good"
5/6
Charmaine S.2 months ago · 3 reviews

The service crew was very attentive! Booking process is swift :)

"Excellent"
6/6
Kelvin L.2 months ago · 2 reviews

The waitress attitude is good and provide a good service

"Excellent"
6/6
Deryck W.2 months ago · 3 reviews

Has been visiting this outlet for the past 18 months , always great !

"Very good"
5/6
Nancy Y.2 months ago · 1 review

As usual, great service n food n company. Even have freebies to bring home.

"Excellent"
6/6
en xian l.2 months ago · 7 reviews

The food and service were great! Definitely coming back again

"Excellent"
6/6
Daphne K.2 months ago · 2 reviews

Staff are friendly. Service is good. Waiting is not long

"Excellent"
6/6
Kelvan G.2 months ago · 4 reviews

Hdl needs no introduction, good service tho wait time can be abit long due to its popularity.

"Excellent"
6/6
Jason C.2 months ago · 3 reviews

Enjoyed our dinner here! Overall are good, we will visit again!

"Excellent"
6/6
WJ Y.3 months ago · 68 reviews

What more to say? Awesome food and value. Unrivalled service

"Excellent"
6/6
Lee Kheng T.3 months ago · 1 review

Service was good. 伟杰provided good service despite having to service multiple tables non stop.

"Excellent"
6/6
Kolvyn T.3 months ago · 1 review

Went there for dinner. Staff were friendly and service was great. Might get a little noisy if there are a lot of people celebrating their birthdays. Overall great experience.

"Excellent"
6/6
Vanessa C.3 months ago · 1 review

Worth promotion during weekday Shorter waiting time, will book again

"Very good"
5/6
Kanokorn M.3 months ago · 2 reviews

Very nice and friendly staffs and very cozy ambience. Just nice they have great performances that day as well

"Excellent"
6/6
Joseph L.3 months ago · 4 reviews

Great food, steamboat and atmosphere, will certainly come back soon

"Very good"
5/6
Esther T.3 months ago · 2 reviews

Service was good! Will visit again in future! :) :)

"Excellent"
6/6
Amos L.3 months ago · 5 reviews

Great service , enjoy the food! Totally recommend others to come and try

"Very good"
5/6
Jiaping T.3 months ago · 1 review

Great service, Great food, Great atmosphere! The kids love it!

"Excellent"
6/6
Albert J.3 months ago · 3 reviews

It is very good good and service. Would like to visit again

"Excellent"
6/6
Jiaming K.3 months ago · 4 reviews

Interesting mask-changing performance which I had not seen before at Hai Di Lao! As expected the service is top notch.

"Not good "
2/6
WL L.3 months ago · 9 reviews

Poor service, wouldn’t recommend coming to this outlet. Staff was new and was not attentive, many times we had to grab her attention

"Good"
4/6
Agnes L.3 months ago · 32 reviews

Waitress was very attentive. The restaurant is a bit overcrowding feel.

"Very good"
5/6
Jolene N.3 months ago · 4 reviews

Food is awesome and the waiting time was short. Great experience

"Excellent"
6/6
Lye Choon O.3 months ago · 3 reviews

price is reasonable and food is yummy. overall service is fast

"Excellent"
6/6
Camillius C.3 months ago · 4 reviews

The service level was good but the waiting time was abit longer than usual. Maybe it is due to the busy peak season month

"Excellent"
6/6
Daphne A.3 months ago · 9 reviews

Best HDL as it’s the only outlet (so far as we noticed) that has complimentary carpark

"Excellent"
6/6
Zhi ting T.4 months ago · 34 reviews

It never disappoints me and the ambience is v good .

"Very good"
5/6
Chai Im T.4 months ago · 1 review

Excellent service. Food is good, my whole family enjoyed the dining.

"Excellent"
6/6
Jason H.4 months ago · 299 reviews

Perfect spot for brunch. The eggs Benedict is exceptional. Lively atmosphere."

"Excellent"
6/6
Ahhuei T.4 months ago · 11 reviews

Foods are great! Must come and try out with your family

"Excellent"
6/6
Yuzhu Z.4 months ago · 1 review

Very good experience, good flavour and service, will come again in a short timr and recommend to my friends.

"Very good"
5/6
Jamie L.4 months ago · 1 review

Great service standard but the waiting is far too long

"Awful"
1/6
whaifen c.4 months ago · 1 review

Even tho I booked a week in advance, I was told I had to join the regular queue and wait for more than an hour.

"Excellent"
6/6
Deryck W.4 months ago · 3 reviews

Nice place friendly, fast and attentive service. Food and soup is delicious.

"Average"
3/6
Zuo Xiong S.4 months ago · 1 review

Waited for 1.5hrs… otherwise everything else is good, service as usual.

"Excellent"
6/6
JANG Y.4 months ago · 6 reviews

Served by 姍姍 and really good service and friendly.

"Excellent"
6/6
Nora N.4 months ago · 5 reviews

The staffs helped to celebrate my daughter’s birthday and we enjoyed the good service throughout the dinner.

"Good"
4/6
Weijie H.4 months ago · 3 reviews

Our usual go to for Hai Di Lao. Food good as usual. Service can be better