海底捞 Haidilao Hot Pot - City Square Mall

It’s Haidilao, quality is always great. Tried the new brown sugar fried rice cake, not bad but think it would be even nicer if it was cheese instead of brown sugar :)

Is been great. No issue at all. Enjoyable services. Staffs friendly.

Very disappointed experience. Was always greeted with good service when i has visited others HDL. no one bother to come and add soup even they can see that the soup was half gone. Firstly staff did not check on us. Overall staff there is a lack of enthusiasm and service and professionalism that the HDL brand usually has.

I was late and my party went in first. When I reached, I told them the table number and the waiter remembers my name - the name that was used to book the table. I like how the waiter takes the effort to remember names. It makes a huge a difference.

Food was good but service at the outlet was lean at lunch even though there weren’t many customers.

Manged to get a confirmed reservation through Quandoo. Very fast can go in.

great service. no pudding was a little disappointing but overall pleasant.

Imagine having hotpot and the food arrived way before the soup. First time encountering this. The ice is melting underneath our $68 wagyu beef with the soup nowhere in sight. Server not experienced. Can’t even differentiate the different kind of beef we ordered when asked. Doesn’t seem enthusiastic.

Staff very helpful. We are celebrating little girl birthday. She full of fun and her elder sister also wish to celebrate her birthday at the same restaurant.

Good services. Kids love it and got a lot of gifts to keep them entertained.

Greatest promo of all time! Happy 10th Anniversary with awesome discount!!!

Was a great experience n staff was friendly . Over all was great

love the birthday wishes and goodies. no restaurants does it better

delicious food, good customer service. food serve on time. delicious soup

Nice environment, good service. delicious food. would recommend to go.