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Restaurants
Singapore
Farrer Park
海底捞 Haidilao Hot Pot - City Square Mall
海底捞 Haidilao Hot Pot - City Square Mall Reviews

海底捞 Haidilao Hot Pot - City Square Mall

Photo of restaurant 海底捞 Haidilao Hot Pot - City Square Mall in Farrer Park, Singapore

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Reviews of 海底捞 Haidilao Hot Pot - City Square Mall (59)

Read what people think about 海底捞 Haidilao Hot Pot - City Square Mall. All restaurant reviews are written by verified Quandoo diners. Learn more about 海底捞 Haidilao Hot Pot - City Square Mall before you go by getting tips and ratings from other restaurant-goers. With real-life reviews, you can see what other diners loved about 海底捞 Haidilao Hot Pot - City Square Mall and book a table with confidence!

4.9/6

59 reviews

Food:Great
Atmosphere:Pleasant
Service:Great
Value for money:Good value
Waiting time:Very Good
Noise levels:Pleasant
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New"Very good"
5/6
Jasmine T.7 days ago · 1 review

Lady taotao who served us was great. Birthday gal super happy

New"Very good"
5/6
Jason H.12 days ago · 275 reviews

Hotpot but make it healthy! Found this place that offers an incredible vegetarian broth, loaded with fresh herbs and spices. The variety of veggies and tofu options is commendable. It's a delightful way to enjoy hotpot without compromising on health.

"Very good"
5/6
Jovin H.18 days ago · 3 reviews

Overall been one of our favourite hotpot restaurant! Been going many times

"Excellent"
6/6
Kian Chua C.a month ago · 4 reviews

Excellent environment, clean and warm lighting. Very friendly staff and all the food are fresh and tastg

"Excellent"
6/6
Guo Jun N.a month ago · 9 reviews

Good service as usual. The kids loved it cause of the toys and snacks.

"Good"
4/6
JL K.a month ago · 18 reviews

Hai Di Lao can’t go wrong with food but this outlet personally not my fave

"Excellent"
6/6
Wong J.a month ago · 13 reviews

nice food, good service as usual. will definitely come again

"Excellent"
6/6
Wong J.2 months ago · 13 reviews

good service. staff was friendly and accommodating. side dishes has many variety

"Excellent"
6/6
Jason S.2 months ago · 10 reviews

The service was impeccable. The staff was attentive, friendly, and knowledgeable about the menu. The inviting atmosphere, exceptional service, and sensational flavors combined to create an unforgettable dining experience.

"Excellent"
6/6
Kay H.2 months ago · 11 reviews

Good experience of a Chinese sharing hotpot experience as usual.

"Very good"
5/6
Yin W.3 months ago · 8 reviews

Dish price has increased by 1 to 2 dollars generally.

"Excellent"
6/6
YANG Y.3 months ago · 1 review

good food good service kid’s friendly a a a a a a a

"Very good"
5/6
kenneth a.3 months ago · 1 review

1st time going to this restaurant location and all was good, food was serviced fast.

"Excellent"
6/6
Nicole A.3 months ago · 22 reviews

Great as usual Minimal waiting time with very friendly service :)

"Good"
4/6
James C.3 months ago · 12 reviews

Female wait staff showed superior skills at her job. Family was pleased

"Very good"
5/6
Irene T.3 months ago · 6 reviews

No waiting time under reservation which was good . Not crowded and food as usual was served fast . Service level can be improved

"Excellent"
6/6
Winston W.4 months ago · 5 reviews

Good experience and good food. The staff that attended to us provided good service.

"Very good"
5/6
Chu C.4 months ago · 7 reviews

Food was good as usual and there was no queue. Service was ok but can be improved.

"Good"
4/6
Irene T.4 months ago · 6 reviews

Service level dropped . Not enough staffs . Not as efficient as before .

"Very good"
5/6
Irene T.4 months ago · 6 reviews

Not crowded outlet , so no waiting time . Service level can be improved

"Excellent"
6/6
Jeffery T.4 months ago · 1 review

Wonderful service and great food! Contrary to other reviews, HDL Is not expensive!

"Very good"
5/6
Alexander L.5 months ago · 28 reviews

Service staff were helpful and food items were fresh. Great for birthday celebration

"Very good"
5/6
Angela L.5 months ago · 3 reviews

Nice food, good service, glad that friend enjoyed 1st HDL experience

"Good"
4/6
Zyin W.5 months ago · 4 reviews

Standard HDL food and service but the environment not at its best on the day

"Excellent"
6/6
Elyna C.5 months ago · 4 reviews

Food and service is really great! We went on a Saturday noon and it was quite busy. Although the waiter was not as attentive as usual, but the response is fast whenever we requested for something.

"Excellent"
6/6
Hannah W.5 months ago · 1 review

Service at Haidilao is always consistent and this branch is no exception :)

"Average"
3/6
Anthony C.5 months ago · 1 review

location quite okay but the overall services not that good as nobody serve us and even top up soup

"Very good"
5/6
Elizabeth E.5 months ago · 1 review

Good service as always and kid friendly too. Will be back again

"Excellent"
6/6
Agnes C.5 months ago · 6 reviews

Nice food,good service,friendly staff, will be back again.

"Excellent"
6/6
caleb l.6 months ago · 2 reviews

great staff great food. the staff were very attentive and kind

"Very good"
5/6
Dada S.6 months ago · 13 reviews

Very much like other HDL, the service level and dish quality u get..

"Average"
3/6
James C.6 months ago · 12 reviews

Place was dark. Not many customers during lunch time and service was alright

"Very good"
5/6
Ry C.6 months ago · 65 reviews

the staff were courteous and very helpful. food was fresh

"Awful"
1/6
James C.6 months ago · 12 reviews

Smaller portions with each visit. Some staff also not friendly like last time

"Average"
3/6
James C.6 months ago · 12 reviews

Portions getting so small now. Full portion are like 3/4 now

"Average"
3/6
James C.6 months ago · 12 reviews

Portions getting smaller. You have to order full portions now

"Excellent"
6/6
Kian Chua C.7 months ago · 4 reviews

Clean environment and spacious outlet. Friendly and helpful staff. Food fresh and soups very tasty.

"Good"
4/6
Charmaine T.7 months ago · 3 reviews

Busy Day as it was the New Years. Turns out we still had to wait over an hour despite this booking! But understandable as it was dinner and on the eve of new years!

"Good"
4/6
Joey T.8 months ago · 4 reviews

Service wasnt fantastic at this outlet, sauce stations were far apart and I was placed at a corner where sauce station were closed. Wont go back to this outlet again

"Good"
4/6
Irene A.8 months ago · 29 reviews

Good atmosphere for families and friends gathering. The food is fresh and nice.