海底捞 Haidilao Hot Pot - Bedok Mall

Excellent service and very fresh food. Conducive environment and spacious outlet

thank you very much for the great food and great service

Service was adequate and food is usual standard HDL fare. Staff was friendly and very helpful. Thank you!

food was fresh and service was prompt. will return soon.

Crowded but service was good. Entertaining with some performance ongoing.

Tried the new mala milk broth, quite nice. Also the staff were great and friendly. Ambience was good.

no waiting time, our usual hangout place for birthday celebration. will sure come back again!

Noisy and long wait times during peak hours but service is good here!

ok to eat, service at first is quite fast, but after awhile no more service

E booking system is good, much better than calling in

Amazing as always. Love HDL soup and selections always. Good!

waited for another hour and 15 mins to get a table. Very crowded with multiple groups celebrating birthdays and hence lots & lots of birthday singing. But food is great as usual. Due to the crowd, the service was less attentive.

enjoy the food and service as always! Good option for family gatherings.

Very noisy and crowded HDL restaurant. Visited on a friday night and arrived around 6.15pm. The crowd starts coming in from 630pm and the self-service counter is ALWAYS packed. Very hard to get your designated waiter/waitress' attention and sadly, the one servicing us was a bit absent-minded and inattentive which made the whole dining experience rather poor.

pretty crowded in a dinner weekend. thankful we had a reservation. overall good dining experience although service could be better.

overall good experience! birthday request was taken in and we had a small cake! service was average perhaps due to the huge crowd but we still had a great dining experience

Need to wait even got booking for around 30mins… staff is friendly ..

first time visiting haidilao at around 2am. totally no queue and very quiet, had a very peaceful meal. however, the three delicacy soup was not as good, no more fishball inside and the soup a bit blant although we had indicated richer soup, maybe because the chef too tired already..haha.

Great service, good promotion on the pork jowl meat yeah

Love the whole dining experience at Hai Di Lao always!

Always a place trusted for their hotpot soup bases. My favourite is the salted vegetable soup base.

Good meal as always, commendable service as usual. Will visit again

Great experience at this outlet. Awesome service with very friendly staffs.

Always a good experience here! Hope to come back again!

very good service! very pleased! will definitely come again! thanks!

Great experience! Lady doing the manicure is especially kind and friendly!

Fried fish soup base was very disappointing. Taste has changed over time since first added to the menu, became really bland now. Tried some new food items, not impressed too. Service and environment was not bad though.

Never curious the services that provide by the hai di lao

Love this outlet as well! Service is on point and never regret going there.

Came here for a birthday celebration. Average service. Cosy table.

Great food and superb service. Free ice cream at the end, must remember to get.

Very attentive service and the quality of meats is very good

great hotpot place. there is a lunchtime promotion going on that is really worth it.

Great Dinning and very good services from serving staff, including environment.

Good as always. Highly recommend. Was quite empty at 5pm.

Great place as usual with great service..good place for gatherings.

Food is nice and delicious. A lot of free side dish. The service’s excellence

Was great as usual! Managed to get manicure done too :)

Staffs are very friendly and accommodating! Only waited for about 10 mins for table!

Really good service, nice food and good value for lunvh set