Tonkichi - Takashimaya

Kelvin and team service is very good. Food served very fast and good.

Very good service by Kelvin and food is good. Not very crowded and place is clean.

The most recent visit came as a shock to me - customer service was bad. The staff looked like they were forced to report to work. Was asking one of the older staff for a table which could cater 2 baby chairs and 2 adults and he simply said "Go and choose whichever table you want". Verbally, it sounds ok, but if you were there, you would slightly appalled by his lacklustre attitude. Food-wise was ok; you cant go wrong with the usual prawn and hire set. Cashier's attitude was bad too - no smile nothing, she made us wait for a few minutes with no indication until we had to ask if we could proceed with payment. Could be my last time there.

Food was good, service was decent. Recommended. But ambience can be improved as most things are abit worn out (old table and chairs)

The service is quite fast and they tried their best to customised to your preference. Service is good.

Was quickly ushered to our table since the restaurant already had our booking. Staff were friendly and service was good. Food of course were of quality!

Great service, and food is always lovely. Thank you! Will recommend to all

Their food is so awesome. Their service are so fantastic. It was rather crowded during lunch.

Nice food and nice service, worth to go to try

Service is a bit better now.. not as grumpy. Pay rise?

their food is amazingly awesome and their service is very fast.

Went to the Takashimaya outlet as the Tampines outlet has closed and I was in the Orchard area. As usual, the food was yummy. Their standards are consistent.

Awesome service! Really like the food and service too. Thank you!

The staffs we’re friendly and the food was great! :)

Service was great. Uncle kept refilling my water without prompting.

Special thanks to Andrew and Hazel for taking care of our order. The food is delicious.

Their food consistency is excellent. Everytime is so good and tasty.

Calvin service is good. Their food consistency is very good.

We love their Agedashi Tofu and their soft shell crab.

Excellent tonkatsu as usual :) Freshly ground sesame seeds add a nice touch to the sauce dip. And free flow cabbage and rice make for a satisfying meal that's not so oily. Highly recommend Tonkichi for those seeking authentic quality Japanese deep fried pork!

Good food but the cleanliness of the place is getting worse. Crumbs on seats, hairs in menus and oily tables. My boy knocked a bowl of soup onto himself. While we cleaned hkm up and wiped the baby seat, the lady staff simply stacked the baby seat for re-use without cleaning properly.

There is a chinese lady staff service is not welcoming. However, food is consistently good.

Repeat customer. Never fail to deliver well fried tonkatsu and services.

Food was good, service was quite slow and dining area was pretty small.

The flour the used to fried their food is so good and different from other restaurant.

table was readily available when i arrived and no checking of reservation was needed. Food quality is still good, had a satisfactory meal with friend.

Good food great service. This restaurant specialises in fried pork cutlet. Sadly in recent yeats they have narrowed their menu. But i guess competition is fierce

Very good service by Kelvin, Hazel and Andrew! The agedashi tofu is one of the best in Singapore!

Good quality and tasty food provided at tonkichi. Will definitely drop by again! Thank you

Nice taste with quality service. Prompt top up of tea

The service staff are professional and polite. Food is nice and portion is good. The free flow of fresh thinly sliced cabbage is great 👍. Will visit again.

It was crowded but they tried their best to serve everyone timely. The promo wasn’t as good we had expected. Will stick to original favourite next time.

I have visited tonkichi for close to 8 years, and would say tonkichi offers the best tonkatsu in town!

Great food and good service. The pork loin is excellent and cabbage is refreshing. I reached there before the crowd. Looking forward to dine there again

Restaurant was pretty quiet at 7 PM on a Wednesday night. Food is pretty consistent.

The server was very friendly and polite. They were very accommodating as well. Bright in our own birthday cake to celebrate my son's 3 yet old birthday and they initiatively brought in small plates for the cakes. Thanks for making this celebration a success one for my son.

Standard of food has been well maintained over the years. Well done. But noise level was a bit high due to higher number of kids dining with family (but this is not a show stopper after all it is a family restaurant)

Fantastic food, Wonderful service. Love the food there! Value for money.

Repeat customer who just loves their Tonkatsu and free flow cabbage.

This restaurant serves free flow of cabbages. You need to just request from the servers will do. Value for money and yummy food. Take note that a small bowl of add on rice cost $2.50!!!!