Arteastiq DePatio

Lack of manpower. Waited for quite sometime at the entrance before staff approached us. Food was good. However the call bell doesn't works when we called for bill.

Pros: Nice ambience and great place to spend the afternoon. I would definitely want to visit again. Cons: Some staff can be abit friendlier though

Overall the service and food was good, but the Price is on the high side. if you are looking for a place to relax and chit chat with friend and not minding the price. This will be a good place to go.

Great place to chillax with friends. I love the specialty teas and awesome food. Good atmosphere too! Will be back soon again to try the other teas.

Arteastiq is a lovely place for a girly catchup! Had dinner here with an ex-colleage. Nice ambience and decor, great assortment of tea/ drinks, food is pretty decent too.

Cosy and quiet ambience but the order taker/waitress service terrible. She was unfriendly and impatient when we tried to clarify some dishes in the menu. Food was not too bad nonetheless

Ambience is great. It's really a must to make reservation. There's seems to have shortage of manpower during peak hours.. My friends and myself had enjoyed the dinner..

We liked the appetizer with foi gras (panini morsi). A generous amount of foi gras. For the main course, the Boston Love boat was interesting in terms of the tomato-based soup. However, the pastry covering was a bit too 'doughy' - not as flaky as what used to be served in the now defunct Country Manna restaurant. The other main dish, salted egg yolk capellini (Symphony from the East) was an interesting fusion dish, with thai basil. The salted egg cream was just right, not too overwhelming, but with salted egg to feel satisfying. Finally, the dessert we chose, the professional, despite the fanciful name, was basically a tiramisu. Pleasant, and sufficient moist - though sadly not with alcohol. Overall a pleasant meal, esp with a coupon which entitled us to 20% discount. The only slight flaw in the experience was that the waitress who did our bill told us after the dinner the discount did not cover the set - when we were told explicitly by another waiter that it did. However, this was settled and the discount was given. (The coupon explicitly stated dinner set)

Went for dinner on 24 nov, place was quiet and ambience was nice. Service staff seemed pretty unapproachable and curt. Not rude, but just seem unfriendly because staff were mostly not smiling the whole time we were there. Responses were very one-word without any elaborations when asked about recommendations. Also, proper table setting would have been a nice touch given the pleasing interior design, but we were met with a disappointing bunch of cutlery placed haphazardly on the table instead of being properly placed Not any fault of the restaurant, but would have appreciated better table manners from other customers too (baby toys rattling loudly, loud conversations, poor dressing in a nice restaurant).

Went for afternoon tea and the quality of food is good but service varies. Some staff are not very friendly, but the food is value for money. Worth going again.

Had dinner here on a Friday night. Quieter ambience compared to other restaurants in the mall. The food was good and the presentation was nice! In general a pleasant experience.

Nice quiet ambience. Staff not all aware of entertainer app promotion, gave conflicting information ie 1 staff said that 3 pax could use 2 (1 -for-1 main course) vouchers and that those vouchers were valid for anything on the menu e.g. Starters / desserts as well. Another staff said only 1 voucher could be used for a party of 3 and it was only valid for main courses.

Great food and ambience. We were given corner seats and service is good.

Environment and service is good. Food wise so so and choices is limited and the free soup and dessert is not nice. Hope they will work on food improvement.

Service was very slow. And the wait staff consistently got our orders wrong. We ordered the tea set but my tea only arrived at the end of the meal. Plus when we called for the check, it took very long, and included our incorrect orders. Food was not great.

food was ok but service is lacking. quite short of staff.

Great first experience! Huge serving enough for 2.. love the lychee tea (cold) serve in a pot.. awesome service by the crews..will definitely be back!

No waiting needed was served promptly. Had afternoon tea and viva duck, Food & drinks were very good and overall very good experience. Only downside was the table could be wiped cleaner

It was a nice place to chill . We had the window seat which had the cosy sofa. The steak was nice. The teas we ordered were disappointing for the price we paid

Need to get hold of their nasi lemak cookies! It's green morsels of joys! Will be back again for the great views and food! Thank you!

Would suggest fresh greens to be serve with the main dish. There is also no serving of water. Ambience and staff service is good. Tea presentation are well thought.

Fantastic!!! Ambience was great and all food fantastic, nothing more I can ask for. Artistic as it is haha, recommend all to go with a happy mind.

Service staffs were helpful as we had a baby in our group, and our "baby" needs such as washing pacifier when it dropped on the floor, were met with friendly smiles.

Booking through quandoo was a breeze, esp when no one picked up the phone when I called Arteastique a few times. There were two of us and we ordered Signature Teasery, which was lovely.

There were only 2 waiters throughout my entire time there. Though it was a weekday dinner, the service was slow.. Even when there were only 3 tables occupied initially, it took some time before we could take our order. The food was disappointing for the price. The sweet potato fries were left out in the open too long it wasn't crispy. The risotto was tasteless. The only decent thing about the dinner was the fish. The tea was good though. I guess people who visit the cafe are there only for the tea. It'll be our first and last time to this cafe.

the ambience was good, the food was really nice, but alittle short of man power. The staff was alittle too busy to cater the crowd. The table setting was only nice at the sofa part, no doubt I make booking, but I didnt get the chance to sit there. The gap between 2 table are too near. We can hear what the other table is talking.

Loved the tea, but service was very, very slow. It seemed they forgot about our order, and we had to remind them (after they brought us the wrong order). Their system of `pagers' to call waiters didn't work very well either, as the staff never knew which table had called them

Tea was very tastefully done. High tea set was ok. Not much variety but was value for money. Waffles was burnt, the exchanged piece was burnt too.

Service was not promptly when press for the service bell. Need to press 2 times. Food not bad, price reasonable. Hope to come with more healthy food menu in future.

Helpful staff and good food. Great coffee and the food came fast. If only they would open earlier each day like 7am so that working class people can have breakfast there too

Food is nice and the ambience was good. However, service could be more prompt as we had to wait for about 5 minutes before we were given the menu and the restaurant was not crowded at that time.

Nice ambience and cosy place. Really good for gathering. However, it will be better if the waiters shows better customer service. A more positive attitude and friendlier to guest?

Atmosphere was alright. but table, chairs and service bell is not as clean it should be. Service was okay but could do better if they update us on soup of the day etc.

My first time experience last October was better. I think they are short of staff. Food standard has also dropped, but overall experience was quite pleasant.

Nice food and ambience and great place to chill and relax.

Food is good and service is above average. Was not allocated to window seat. Overall, pleasant experience. Will recommend friend to the restaurant for high tea.

Nice place and ambience. Lunch set was few dollars cheaper than normal menu and comes with free tea. Overall excellent for location. And food is good too. The green tea latte however tastes more of milk than green tea and was on the sweeter end.

This place has a beautiful interior with decent choices for food and drinks, the only thing is that they have slow and poor customer service. It does affect the whole experience when the person serving you doesn't even smile and instead gives you this annoyed look.

Service was not very good. Mi and my Friend waited for 1 hr for our main course to be serve. When we press the bell for the waiter mi also waited like 10 mins or more.

Awesome experience, great service! Had a very enjoyable time painting. Staff were friendly and helpful with tips on how to get started, atmosphere was good

Overall experience was enjoyable. Ambience was nice. Service was good and fast, mains were good. But the octopus in the starter had a pungent taste.

Food was amazing as usual. But my fave is their tea, as always. Great ambience. Love the place. When in doubt, please ask about the food. I didn't, and ended up with something I wasn't sure I could eat (dairy). :'D

The tea selection was sufficient enough to send a tea fiend like me into utter excitement. Polite service, nice ambience, and the high tea set is a steal for two.

Great presentation of food. Food well portioned and nicely cooked. Good selection of teas. Fab atmosphere and decor. Great for afternoon chats. Service was average though.

Interesting teas. Bit chilly space. Beautiful food presentation. Nice ambience for girls evening out. Faced the room where people paint, so it was a great conversation starter.

Staff are very polite but not very well trained. Items we wanted to order were out of stock so a bit disappointed. In general still a nice dinner experience.

Food was ok. Staff were not attentive. Tea was good.

Waiter Bryan was extremely moody and unprofessional. He also did not bother to explain why he could not serve water for medication that I needed to consume prior to my meal.

Wide variety of tea selections. Food are unique. Had a great gathering with friends there.

Service was excellent and the food is yummy! A recommended place for friends' gathering, ladies' high tea or romantic meals with partners. Love the lychee tea which was very unique! :)