Read reviews about Hotpot Heroes 火锅英雄 here! All reviews have been written by Quandoo users that have already booked and eaten at Hotpot Heroes 火锅英雄. We try to be as transparent as possible by providing you with real guest experiences. Find out what other diners are saying about Hotpot Heroes 火锅英雄.
Great great food, always come here for the MLXG! Ladyboss very nice and friendly, agreed to let us enjoy great dinner even though it was full house. Thank you!
One of the best restaurants around my area. Fresh ingredients and extremely pleasant lady boss taking good care of us during our meal (:
Another pleasant experience at Hotpot Heroes, absolutely loving the ingredients they use here. Great quality ingredients with decent quantities to fill up your stomach (: Would definitely come back here again
Good service, food and soup base is good. Tomato base yummy. Drink maybe can have 2 or 3 more choice. Can add in some fruits will be perfect :)
1. We submitted our soup & meat order. After 15 min, we realised why soup not served yet and realised that they missed our order. But soup was served within 5 min after we feedback . 2. Wanted to order collagen based soup (Mala & collagen ) both were out out stock at 6pm. 3. When we checked our bill, realised that we need to “Top up” additional $3 for monthly special. This wasn’t communicated when we order. This was on top of the $9 we need to pay for the soup based. Other than the $9, we are also charged additional $12 for chicken when we are gg for the buffet. When we highlight it, they proceed to refund. Other than the above 3 issues , the dining experience is good and buffet was value for $. We will come again.
Lovely experience at this recently opened restaurant. Prices are on the more expensive end, but the ingredients are all really fresh in my opinion. Staff was all friendly too, which made the dining experience better. Another huge plus was the 'modern' feeling (ones of the things were the availability of electric plug and wifi on each table, though you shouldn't be needing wifi in a hotpot restaurant) in a restaurant with traditional setting.
Fantastic service, clean ambience, great food.. just that the scallops I ordered had ice chunks on it which makes me think it was thawed out or frozen for some time. Overall I loved it and will be back soon
Great food with great staff. The order come in time and the soup broth are nice. Selected 3 flavour, tomato, collagen and spicy mala. Will try ala carte next time.
the hygiene was really bad, there were lots of flies around us and some went into our hotpot, on our dishes and into our maggie mee. we requested to change to another area where there's lesser insects and they weren't happy. there was even a baby grasshopper that went into one of my friend's drink. really disappointed as i expected it to be really good since influencers went to review their store.
Service was extremely slow due to popularity and was given an outdoor seating making it worst for service staff's visibility. Nonetheless, value for money and would definitely visit again and make reservation way in advance.