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Restaurants
Singapore
Sengkang
海底捞 Haidilao Hot Pot - The Seletar Mall
海底捞 Haidilao Hot Pot - The Seletar Mall Reviews

海底捞 Haidilao Hot Pot - The Seletar Mall

Photo of restaurant 海底捞 Haidilao Hot Pot - The Seletar Mall in Sengkang, Singapore
海底捞 Haidilao Hot Pot - The Seletar Mall is not bookable via Quandoo. To make a reservation, contact the restaurant using the details below.

Reviews of 海底捞 Haidilao Hot Pot - The Seletar Mall (303)

Read what people think about 海底捞 Haidilao Hot Pot - The Seletar Mall. All restaurant reviews are written by verified Quandoo diners. Learn more about 海底捞 Haidilao Hot Pot - The Seletar Mall before you go by getting tips and ratings from other restaurant-goers. With real-life reviews, you can see what other diners loved about 海底捞 Haidilao Hot Pot - The Seletar Mall and book a table with confidence!

5.4/6

303 reviews

Food:Outstanding
Atmosphere:Excellent
Service:Excellent
Value for money:Good value
Waiting time:Very Good
Noise levels:Pleasant
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"Excellent"
6/6
Adelia T.2 years ago · 2 reviews

Good service as usual, service staff are attentive to your needs.

"Excellent"
6/6
Joyce t.2 years ago · 2 reviews

service and food excellent, will recommend friends to go there for meals

"Excellent"
6/6
Callie C.2 years ago · 2 reviews

One of the best HDL outlets with warm and helpful staff.

"Very good"
5/6
Doris Y.2 years ago · 11 reviews

Love the new dish, however the waiting time was quite long even with reservation.

"Excellent"
6/6
Doris Y.2 years ago · 11 reviews

overall experience in HDL was pretty good. however, the queue on the restaurant was quite long even when you have reservation. Hope they can improve the reservation system.

"Excellent"
6/6
Noelle C.2 years ago · 14 reviews

Didn’t have to wait too long to get a table. Pleasant experience.

"Very good"
5/6
Gigi O.2 years ago · 53 reviews

Hdl is famous for the good service and nice food. Waiting time is very fast as there isnt a crowd perhaps due to weekday

"Average"
3/6
Shev N.2 years ago · 24 reviews

Food’s alright, nothing spectacular. Service is good. Ambience ok. Prices exorbitant.

"Very good"
5/6
Doris Y.2 years ago · 11 reviews

Good experience, the service reli the best. hope they can have new dish soon

"Very good"
5/6
Doris Y.2 years ago · 11 reviews

HDL is one of the best supper option in seletar area.

"Very good"
5/6
Doris Y.2 years ago · 11 reviews

always had good experience with HDL, service and food was pretty good

"Excellent"
6/6
Chee Hian N.2 years ago · 6 reviews

this is the many times that we had been back at this outlets. Must be good.

"Excellent"
6/6
Chee Hian N.2 years ago · 6 reviews

As always, service provided is excellent. food wise also to the the standard.

"Average"
3/6
Noelle C.2 years ago · 14 reviews

Waited very long before we get a table. Kids were so hungry by then.

"Excellent"
6/6
Jess W.2 years ago · 4 reviews

Service was very good and nice , really has a wonderful time there

"Excellent"
6/6
Ying L.2 years ago · 1 review

服务员态度很棒,食物也很快上桌,食品控制很好

"Very good"
5/6
Wee Lam T.2 years ago · 14 reviews

As usual the food was good and up to our expectations and standards. Thank you haidilao.

"Excellent"
6/6
Carmen Y.2 years ago · 11 reviews

My usual go to for hotpot. I love the sides and it’s near my area

"Good"
4/6
Kai Hoh L.2 years ago · 2 reviews

I like the service. Will visit again. The food quality is okay

"Excellent"
6/6
SB C.2 years ago · 8 reviews

Service was excellent. Atmosphere and food was good! Will visit again.

"Excellent"
6/6
Dion ..2 years ago · 31 reviews

my favourite hdl branch with the hospitality and food. thanks for the service

"Excellent"
6/6
Patrick C.2 years ago · 2 reviews

Excellent service received from the waiter crew…. That will certainly bring us back again

"Very good"
5/6
Jacob A.2 years ago · 1 review

A fine experience at the restaurant. The server is friendly and helpful. We enjoyed the session.

"Very good"
5/6
Wee Lam T.2 years ago · 14 reviews

Best of steamboat!! Best of services in steamboat and best of varieties. Simply love it. You can book in advance with Quandoo.

"Very good"
5/6
Hui Ting T.2 years ago · 50 reviews

Quite pricey for steamboat but great service & ambience. Food was decent!

"Excellent"
6/6
stevanda m.2 years ago · 5 reviews

Very sincere group of staff working at this branch. They sang and danced for quite long for eqch of the customers’ birthdays

"Excellent"
6/6
VICTORIA L.2 years ago · 11 reviews

Always my go to hdl restaurant as the service at seletar mall is great!

"Excellent"
6/6
Wee Lam T.2 years ago · 14 reviews

If you are looking for an exquisite steamboat experience, this is a great place located in a convenient neighborhood hub.

"Excellent"
6/6
Wee Lam T.2 years ago · 14 reviews

It is one of the best haidilao restaurants I have visited so far. The manager Wangsha and her staff were very friendly and approachable.

"Excellent"
6/6
Mooi Yen C.2 years ago · 10 reviews

Enjoyed the dinner v much, always good, will certainly visit again

"Very good"
5/6
Victoria K.2 years ago · 7 reviews

Good food and service as usual from the staff there.

"Excellent"
6/6
Tan X.2 years ago · 2 reviews

I have enjoyed myself there The service there was excellent

"Very good"
5/6
Wee Lam T.2 years ago · 14 reviews

Best Haidilao outlet, best overall service. You have to try their tomato and collagen soup base. Do request more paste to thicken the soup if you like the taste. Very spacious and clean surrounding.

"Very good"
5/6
Josephine H.2 years ago · 43 reviews

like the soup and food was fresh too. Like the appetiser also .

"Very good"
5/6
Josephine H.2 years ago · 43 reviews

staffs are friendly and good in serving us. like the atmosphere too.

"Excellent"
6/6
Evon T.2 years ago · 4 reviews

There was no waiting time at all when we arrived, service was great too!

"Excellent"
6/6
Mrs L.2 years ago · 1 review

Best service & hospitality Special shout out to Apple & her colleague! Since I was pregnant and started to feel nauseous They quickly grab me some mild hot water and a plastic bag! Thank you so much !

"Excellent"
6/6
Ke P.2 years ago · 5 reviews

Awesome service from hdl staffs, the food are fresh as usual..

"Excellent"
6/6
Vivien K.2 years ago · 25 reviews

Always enjoyed my meals at Hai Di Lao. Quality and fresh variety of food to choose from. Service is always top notch. Glad that I can easily reserve a table and beat the long queues by using the Quandoo booking system.

"Excellent"
6/6
Dominic L.2 years ago · 3 reviews

Had very good service, staff were polite and accomodating, food was good.

"Very good"
5/6
xin r.2 years ago · 1 review

even though there is a reservation, you will still have to wait until they call your number, as there is no table

"Excellent"
6/6
Cee L.2 years ago · 155 reviews

I love haidilao!! The soup and ingredient are always the best. The only cons were the waiting time and now after realizing it’s possible to book?? Love this!! Highly recommend

"Excellent"
6/6
Wendy L.2 years ago · 9 reviews

friendly team and service was very prompt. ingredients were very fresh and love how we can order half portions.

"Excellent"
6/6
Alyssa F.2 years ago · 1 review

Very good service from staff and a lot of new things.

"Very good"
5/6
Josephine H.2 years ago · 43 reviews

Love the soup here and the appetiser. staffs are friendly and polite.

"Good"
4/6
Toh K.2 years ago · 5 reviews

crowded and noisy. service of acceptable level. food was good.

"Very good"
5/6
Josephine H.2 years ago · 43 reviews

staffs are polite and friendly, always serve us with a smile.

"Very good"
5/6
Josephine H.2 years ago · 43 reviews

always like the service at hdl as the staffs are always polite and friendly.

"Excellent"
6/6
Dion ..2 years ago · 31 reviews

service always excellent, the manager on duty there is very friendly

"Not good "
2/6
Tau San L.2 years ago · 1 review

Arrived for my booking at 7pm, my queue number given was #30. They did not tell us how long the waiting time was, except to take a walk and they would give us a call when a table was ready. The counter was #10 when I arrived, waited for 33min and it was still #10. So many customers were waiting at the entrance. I was going to ask a recep when I overheard a customer questioning why he had to wait 90min for a table at 9pm when his booking was for 7:30pm. Another woman interjected saying she booked 6:30pm and had waited for an hour. The restaurant was ill-managed and overbooked. It took in so many diners, could not fulfill bookings and kept their customers waiting. Felt taken for granted, we cancelled the booking and re-queued again at another place for dinner. It was terrible, very unlikely to patronise them unless they work out a better queuing system.

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