Sum Dim Sum - Jalan Besar

the staff was friendly and attentive to the elderly, food was good too.

Nice food with good service. Pricing was average among dim sum restaurants

We went there because of the National Day promotion. Full marks for value for money. Food was ok as usual. We were seated upstairs so not much service; self ordered via app. A little cold upstairs; maybe not that many people at that moment.

My experience here last time wasn’t good because of the poor service. Food was ok. I decided to give them another chance to see if their service has improved. This time round, the service was ok. Food was ok too.

Great food as always. The same favourites still taste as good.

Nice vibes. It is appetising to see people lapping up the great food here.

the service was warm and on point..food was good

Great food. Good service. Have been here a few times already

It's a good place to have a lunch. Had a birthday lunch with my mum

Service was fast and friendly, and food was varied and delicious. The location was also convenient at the street corner of Jalan Besar so easy to get to via MRT or Gocar/Grab.

The food are served fast and servers are helpful. Overall experience is good

The menu has a wide range and the dim sum is nice.

No quality of the food. Bad experience. Would not go back.

Went to this restaurant to have dim sum few times. Brought few friends to have lunch together as I recommended it

Food was generally good, seating was comfortable. Staff were friendly and welcoming. We enjoyed the fried yam dumpling and curry noodles! Not the most authentic dim sum but overall a good place to get a quick dim sum fix. Would consider coming back for their Tze char dishes in future.

Service staff is excellent but the food is average. User interface for the App to order food could be improved as its not as user friendly and took a while to find the dishes under the different categories and not all items have pictures.

They were definitely understaffed or operations was so badly organised. We waited 2 hours for our food. When we asked to cancel they said give us 10 mins and we waited even longer.

Staffs are friendly and helpful. Nice and fresh food serve !

Great service! User shopback for further discounts! excellent pandan buns.

Great food and good variety of items for dim sum!

there's wide variety of food. all look so nice. service is attentive.

Food was good but their operation processes really need to be improved. We waited half an hour for our food. At 20 minutes point, we asked the waiter, answered was preparing. 10 minutes later (30 minutes point), answer was steaming. While waiting, I was observing and couldn’t help noticing that that they made mistakes at almost every single table. They keep saying sorry to everybody. Just before I went to make payment, one waiter came to ask me if they owe us anything by any chance. They know it themselves that their service was really poor.

Excellent food and service. Aunty serving us was kind and fun.

Affordable dim sum, cozy environment, with good service from staff

Food was yummy. Fried rice, carrot cake, chili dumplings and chee cheong fan were all great. Egg tarts were a miss though. Service was great and fast. Rowdy crowd but that’s not on the restaurant.

some of the dishes here are just surprisingly delightful. special shout-out to the wanton soup and fried carrot cake 👍🏻

Great dim sum selection and service . Authentic dim sums

Nice ambience good food and service. Would come back again

It was our usual dine in place for lunch. Efficient service provided.

The quality of the dim sum and the other main dishes were very good! The ability to make online reservations is a plus.

Some dishes are good some are only ok, but service is good. Staff are friendly and accommodating

Food is great but place too small for huge crowd

The dim sum taste is not bad but the service is slow

Everything was nice!!! I love Xiao Long Bao. Soup inside was so good. I love also blue Har gow...I really got a big bite of shrimp inside my mouth. Will definitely be there again.

Food was good as always, first time ordering their wanton noodles and it was a pleasant surprise, highly recommend!

Everything is smooth and easy and happy, I like and love the arrangement. Thanks

Excellent food, reasonable prices, efficient kitchen, friendly services. I will definitely dine there again.

Food was all right. Was a little bit crowded and noisy

Food and service was great. Just a tad pricey. Would still come back when I crave for dim sum.

Surprisingly, the crowd was not as bad, so instead of taking our usual table on level 2, we dined on level 1. However, the pace of serving the food was a bit too fast, with almost everything being served at once, which meant we had to eat quickly to prevent the food from getting cold. Overall, though, the experience was good.

food is decent, seating was stools without backing, price was okay

food was good but the place was packed and service was slow

The food is alright, not as yummy as I thought given the many 5 star reviews on google maps.

There was some issues with their kitchen in that day and was quite disappointed with the way the issue was handled. couldnt try alot of dishes that we wanted to which affected our mood since it was for a celebration. however some of their steamed dishes were quite nice. will go again to try the rest of the dishes.

This doesn't lose to dim sum restaurants in 5 star hotels!

Delicious food and menu has wide variety of food. All our food came quite fast and it came together. Ordering food via QR code is great but would be good if we don’t have to keep paying through the app each time we order more dishes. Would prefer if we can sum up and pay at the end of the meal.

Not worth what have rated at goggle reviews. Presentation is nice but not the food.

Food was average, not horrible but also nothing to shout about. Prices slightly higher than an old school dimsum place.

good dim sum and spacious. very good place and love sitting at level 2

amazing service! had trouble with our QR code for ordering but staff was really nice to help us with the ordering in the end :)