we got our seat immediately without any waiting. One of the staff introduced membership card which was quite worth it for us. The only unhappy thing was with the other staff that reminded us that we only left with 5min. We requested for another plate of meat. She seems to unwilling to give us and told us that we only left with 5min.

Plates and bowls not clean. Stubborn stains found on spoon. Makes me suspect if the restaurant washes the culteries or not. Overall, still a great deal considering lunch for 2pax only $20++

Went there on a weekday, the place wasn't very crowded. Service was great. It was generally a good place, it will be better if there is more variety, meat was fresh.

A very cost place to chill with friends, food wise is average. Food replenishing is fast, but missing my favorite udon. Service is a little slow as they never bother to refill the soups in the pot.

A lot of staff were there but no one take the order for my table for around 30 mins. All the stuff were standing at the counter area.

The restaurant staff are prompt in removing your empty dishes. Food served are nice and there are premium options with a small fee. Soup options are nice and delicious.

I arrived earlier than my boyfriend for dinner so I went up to ask if my reservation was made (paranoid oops), the manager said yes and invited me to take a seat inside first while waiting. When we didn't have enough cash on hand and the place didn't accept NETS payment, the manager didn't even complain outwardly and agreed to wait while I stayed behind and my boyfriend went to withdraw money from an ATM nearby. The waiters were a bit slow though, but I guess it's fine because I believe it must have been busy and it seemed like they were short on staff. Overall good service! Two thumbs up for that!

My colleagues and I had a great lunch at Sukiya (Kovan). Really value for money with thee OCBC 1-for-1 deal! Will definitely patronise Sukiya again.

The best part about the restaurant is that the staff are very helpful. The restaurant needs to increase the range of food stuff. There are only a few types of veg and food comprise mainly the fish balls, seafood balls, cheese balls. overall, I gave it a high rating because of good staff attitude.

The food is fantastic especially the thinly slice beef. However, there are no sesame sauce and ice cream for lunch too. Will go back again.

Service crew Mah Li Li is polite. Despite of the large crowd, she still attend to our requests as quick as possible. Keep up the good work! Good job!

Too little selection of food and the clearness of the place too dirty, as the plates are not clean. Lastly, is we waited at outside for a long time but no one at the counter.

The choices of food items seemed to be a bit limited. However, it was not crowded. Thus it could be a conducive place for small groups and cosy gathering.

Good place to eat. Free flow buffet. Can choose two types of soup for the steamboat. Can request for more meat if you need more. Free ice-cream. Free flow drinks charged at $1.

Nice and clean buffet. Good service. All 3 meats available. No queue at 7.30pm when I reached. Meats served fast too. Variety is the same as before

Pleasant dining experience. Recommended for other to go. No waiting time. food was ok. staff was friendly. not overcrowded and got seat immediately when arrived.

Told them that we don't eat beef yet they still made the mistakes in our very first order! Still have lots of room for improvements

Nice Suki ya place with fast waiting time and good variety of meats to choose from

This was a repeat visit for me. Meat quality was inconsistent today -- thicker pork slices don't do very well in shabu shabu. Diners don't get to choose though. There was this waitress named Kim who discouraged diners from ordering more (than they can eat, based on her judgement). I can understand her perspective on food being wasted. But she was quick to add that diners can request more food at a later time (after she has just turned them down). I thought that was a funny moment to share -- it made the outing somewhat interesting. Still, service is commendable overall, given the busier crowd today. Suki-ya at Heartland Mall remains a reasonably good dining place to frequent.