Padi @ Bussorah

very attentive staffs , easy going & friendly 👍. Food was yummy & generous ,top up with big jug of drinks ... we will be back in syaa Allah🌹💕🌹

The service was slow. We ordered 4 jugs of water but no cups were given throughout our meal. The staff did not approach us to give any explanation but instead they ignored the customers. Some of us were upset as we were looking forward for the iftar together.

We made a reservations of 6 but ended up got a seat for 4 pax instead.

Find that the food quality is a little different. Maybe it’s just fasting month.

someone from the restaurant contacted me a day before to confirm my orders to be prepared as it was for break fast. our table was ready with the food and drinks when we got there and all we had to do was wait for the time. overall a good dining experience despite the steeper price (and smaller portion me thinks) compared to other similar establishments.

Summary: Food is good, but service is horrendous. On Thursday, I made a reservation for 14pax (even stated 10adults, 4kids) on a Sunday, 6.45pm for iftar (break fast). We made a request to get the upper floors “duduk bersila” area & was granted by Friday. Came early at 6.20pm Sunday hoping to make the kids settle down before breaking fast, but was greeted with disappointment as the seating requested was given away to other patrons. Reason: the boss granted our request but the staffs weren’t aware of it. What more, we were given outdoor seats literally at the main walkway without any shelter or fans. We were with 4 kids all below 7yrs old! They’re gonna be outside during Maghrib with no fans & no shelter?! Preorder was requested before 12pm but by 7.10pm, only half of our order was served. After informing the waiters 3times, only 2 lamb chops were served. By then we were almost done with the nasi ambeng dulangs. The lamb chops were cold and came without knives so we requested for 3 (1 more for fish & chips which we were still waiting for). The waiter came back with only 2 knives saying they ran out of it. A restaurant can run out of knives? Once we are finished with the lamb chops, fish & chips still didn’t appear, same goes to our siput sedut. I personally went up to the counter & informed a waitress to cancel these 2 orders. After awhile, I head back to the counter for payment, but another waiter was bringing the fish & chips out to our table. I hurriedly pointed to the waitress & reminded her that I’ve already cancelled through her. During payment, I told the cashier AGAIN that I’ve cancelled the dishes. This same waitress intercepted our conversation saying the siput sedut had indeed been served to us. After I glared in awe, she somehow said “oh I thought it was your table”. What kind of service is this? 1stly the reservation mis-comm which the staffs solely put the blame on the boss. Then the seats were outdoors. Then the missing dishes. Now indirectly telling me that I lied for my order?! After I pointed out about their service, the cashier gave 10% discount. Just 10%?! We were perspiring outside sitting on shaky stools, no backrest, imagine how the kids were? We were made to pay restaurant charges including 10% service charge but with shittier-than-hawker-centre ambience & pathetic service. Another waiter said he’ll get the boss out when I was making payment, but disappeared into the kitchen. Even after payment, we sat back at our table for a good 20mins (that same waiter cleared our table) but no sight of the boss. Pls train your staffs properly & have a centralised order system whereby all staffs are aware of any requests. Your food is good, but with service this atrocious, this will be the last time for us.

A few things to take note. We were contacted 2 days before the day to confirm the reservation and was provided with the menu, to preorder our food. As it is the fasting month, I understand the need to preorder. It will provide the restaurant to prepare our food in time for break fast. On the day itself, the appetiser was served way in advance while the main dish (the ambeng platter) was served way too late. That is not the real issue at hand. The real problem here is that we were not served what we preordered. The ambeng platter for 5 pax was not complete. It was lacking 2 specific dishes (urap and paru). So, we approached the staff and informed them of the 2 missing dishes. Then, we were told that they have run out of the dishes that was missing from our platter. Why were we not made aware from the beginning that 2 of the dishes are finished? Why are we not made aware that they have substitute the 2 missing dishes with 1 additional bagedil (which is not a comparable substitute at all)? Why were we not given a choice as to what they could substitute the missing dishes with? To our surprise, when we were done with our meals, we saw new ambeng set being served with the 2 missing dishes that we didn't get. Upon making payment for the meal, I raised the issues. It definitely was not welcome with any empathy from the staffs. I certainly hope this feedback will taken into action. If nothing is being done, then it will be the same as your business is cheating people's money, as we are not getting what we are paying for. I am absolutely disappointed with the service as such. My friend was singing high praises of Padi, hence my high expectation.

I'd love to come again! Great hospitality from the crew! Thank u guys :)

Like the idea of pre-order during Ramadan. It saves waiting time. However, my family was seated outside and it was a little warm. Should install fans for diners dining outside the restaurant. Overall, satisfied with dining experience and not forgetting the delicious durian mousse cake. 😊

Thank you so much. All ur staff were very attentive to our request. Good job and we really appreciate it. Definitely will recommend to all our families and friends😊😊😊

We were a group of 12 for birthday celebration. The cosy corner is on the second floor and is a snug floor sitting area, which made the food sharing concept of nasi ambeng more meaningful It is a shame that the fumes of fried food wafted into this area constantly. We pre-ordered our food and had a good experience liaising with friendly and helpful Adiqah. The dishes were superb, except for 2 dishes. The place is very busy due to breaking fast in Ramadan month. Only the satay and chilli fries came cold. The downside of being at the snug cosy corner is we were forgotten. There was no service at all. Each time we needed anything, we had to go down to ground floor to inform or remind them. Would I be back? Certainly for the good food but not during busy periods of Ramadan. Perhaps not such a big group to get better service.

Food was good, meal was pre-ordered to ensure that food comes on time for break fast. Thanks!

We love the cozy corner. Will suggest our family members to come for family gathering.

The waiter and wautress are very friendly and we really feel good with good food in our stomach.

Manager n floor staff are friendly.. good customer service. Well recommended place for gathering

The waiting staff unprofessional. She dont even know her work. she cant give reasonable answers to customers quieries. Very poor service attitude.

The food was quite slow and our hot drinks were not that hot. Food is nice. Can improve more at the area where people washed their hands. Very hot air.

Had the Nasi Ambeng! The sambal goreng was a little dry, otherwise, overall dish was very tasty! Will come again!

Food and drinks were really yummy. Will definitely be returning.

The service was efficient and excellent. The foods were awesome. Keep it up.

Good service, nice ambience. Overall good food and nice place to hang out at.

Experience was okay. At first I was disappointed that the restaurant reserved an area where guest sits on the floor although I have stated in remarks that I will need 4 baby chairs. Other than that the service is good, staffs are friendly. But the beef rendang was too tough.

Food pretty good. Staff service friendly. First time and enjoyed the meal.

Very good ambeng and nice atmosphere. Good for families, friends and intimate gatherings.

Good portion, tasty food & perfect for a relaxing dinner with friends, date or family!

Food is great and service is prompt. For the 4 of us, we ordered the nasi ambeng for 2, satay platter and the chicken wings. Portion was just nice to fill us!

Rarely try Arabic cuisine but from now on will do so. It's great.

Had nasi ambeng set for 3. All three of us had diarrhea the next day. Also, didn't think the sambal goreng was great. the rendang was.

Wonderful food with great ambience. Worth a visit at Padi @ Bussorah.

We had the nasi ambeng platter and some of ny friends had ala-carte dishes. The nasi ambeng for 3 cld easily feed 4 pax. They were generous with the dishes especially the beef rendang. Good food and good service.

Great place with great food! Staff were friendly and provided great service. Food was not considered expensive, with generally acceptable quantity. Overall a great place to enjoy traditional food.

Service was good. Food was awesome! Will come back with the whole family! Ambiance was pleasant and music was soft, good for having talks! Alhamdulillah!

Very Nice ambience ! friendly staff able to recommend the suitable portion and nice dishes for each to enjoy! Can work on controlling the food temperature on ur beef redang when serve will be very good !!!

Went on a Tuesday evening, quiet ambience indoors. Great service with call button on every table. Food is reasonably priced for the amount provided. Had the stir-fried long beans with tempe and tofu - spiced just right. Came with another friend. Highly recommended

Good food, though the portion of rice was the same for 3 pax set and 4 pax set. Staff was friendly. Celebrated a birthday and they were nice to serve free cake.

2nd time patronising Padi.Great food with reasonable price, great ambience and friendly staffs. Service was fast and food served fresh. Definitely will come again in future.

Pros: Staff were friendly. Cons: Prices are too steep for the standard of food served. The first couple of times we were there when they first operated, the food taste was better. The satay we had was very hard. Despite us telling them about the quality of their satay, no discount or "compensation" were offered.

The staff there was friendly and helpful. The food was very nice and filling. It was an enjoyable experience for us and we will definitely be coming back

Food and service was very good. We went at the 2nd floor and ate floor sit down style with carpet and pillows. Highly recommended! :)

NIce food, nice environment, staff are nice too.. would like to have a comeback soon. Price affordable with the food taste and amount. Overall satisfying

It was not that crowded but the service was slow. The food was just ok. There are other restaurants that serve​ the same type of dishes nearby which is much tastier.

Great service and food! Restaurant was quiet for a Friday, but gladly so for my friends and me; we could dine in comfort and enjoy great service for the staff. thank you!

Lovely, cosy restaurant and nice to eat together in groups. Portions are huge and wallet friendly too! Ayam lemak cili padi is too yummy! Highly recommended.

Atmosphere n service was ok. Food is questionable. Beef Rendang was good, prawns sambal was ok. Ordered ‘mixed vegetables’ was served raw bean sprouts with a few slices of red chili n something green. If they are serving raw bean sprouts state so or use the Malay name if it’s their specialty. The chendol n happy soda was horrible. I was far from happy after tasting their “Happy Soda” it tasted like bandung.

The ambience was nice. the food taste great as usual. the customer service are tip top. eventhough, they are also fasting they ensure that all customers food are ready before the break fast time. kudos to them.

Their service was very efficient, they had their servers ready when we needed assistance. The food was great, and it is a great place to have dinner with family & friends.

The service was good and the staff was friendly despite dealing with problematic customers. The food was good too. Good portion for the 2 - 3 pax.

The restaurant was very accommodating. We add in another pax at the very last minute and they helped made us comfortable. Food was awesome. The staffs there were very friendly and had great customer service skills. Will surely come back again. Actually, this was our third time to dine there. Awesome. Keep up the great work guys!!

Good food, great service. Ambience was good too. Just that, due to the Ramadhan month, things get a little haywire too due to the mad rush hour. Not my first time here and they improved their Ramadhan system this year!

a cozy place with great service. staffs were very attentive and friendly, always putting a smile on their faces. overall satisfied, definitely coming back for more.