Limoncello

We have been to Limoncello four times in the past month. We were beginning to like it. Probably won’t go back there after last night’s experience. Although the food is ok and the atmosphere nice (when there isn’t a huge wall blocking the river view), overall service is pretty bad and frustrating. First I tried to call and change my existing reservation time and the man on the phone had no idea what I was talking about, seems they didn’t have my reservation and didn’t really understand what I was saying. No reservation even though I booked through Quandoo and received a call from them asking if we wanted indoor or outdoor seating and confirmed the booking on Jan 26. Finally, they acted like they found my booking and changed it. This didn’t fill us with confidence. We called again to reconfirm our booking on Jan 30 to ask about corkage and again it was a struggle communicating with them. The woman on the phone said corkage fee would be $35 for wine and $50 for champagne. I asked about prosecco, totally confused her, she put me on hold and asked her colleague what Prosecco was and in the end they said $35 corkage for Prosecco since it’s “sparkling wine”. Great. My husband arrived early and they didn’t seem to have our reservation and the table wasn’t ready. In the end we got a table. However, when we asked them to open our bottles we brought, our waiter said Prosecco is champagne and they will charge $50 corkage. I reminded them I called at 1:04 pm and spoke to a woman who told me it would be $35 corkage for Prosecco. So we brought a bottle of wine and Prosecco. However they changed their mind and proceeded to tell me I didn’t call and that no one ever talked to me and said $35 for Prosecco. Essentially calling me a liar. Why would I make that up? And clearly we knew about the corkage fees. They need to understand and get their policy straight among their staff and improve their communications skills overall. Sadly we’ll probably never go back there or recommend Limoncello again because of this bad experience.

Amazing restaurant with good food and customer service, the wait staff was proactive in refilling our water and the food was excellent especially the Burrata with Parma Ham!

I used to live in Rivergate, very close to this restaurant. One of my favourite Italian restaurants in Singapore.

Like the food since I came to SG! Best Italian restaurant i tasted thus far on this island

The seafood and black ink squid pasta were great. We always enjoyed the pasta dishes in Limoncello. We also had lamb chops and calamari. They were tender and yummy. Lovely meal.

Loved it and will be back for more. The desserts were lovely too!

good restaurant overall. pizza is very nice. will come back.

Food turned out better than expectations. Definitely would recommend the pizza. Service was not too bad! Was expecting a lesser crowd on a Friday afternoon but the seating area was packed. Reservations recommended

We like their four cheese pizza very much as always.

Good food (not exceptional as other Italian restaurants I’ve been too).

Excellent Italian food but bit pricey and service could be better.

Excellent meal, great seating outside making it a great evening

Not as good as I thought, kind of noisy inside and food came slightly cold.

Limit the dining time to one hour. Too rush! .

Nice place with genuine Italian food. Service good as well.

Thank you very much. I am really happy from Limoncello serves!

Perfect place to eat outside. Really good italian food. I will come back for sure.

Quiet place and hard to find. It gives you some satisfaction to find good food.

We had a very good tme. Good food, good service and nice atmosphere on the river bank.

Limoncello never disappoints! Delicious food and super friendly service. Grazie!

Nice ambience with great service! Rly good for the price!

Always the best food and service. We had a great time

We've not been to Limoncello for 2 years and when we went today, the experience is still as good as ever. The ambience is good and the food is awesome! 👍

I enjoyed the experience. Will definitely come again and recommend to friends too

The service was meh, depending on how unlucky you were. Some staff were nice but some had terrible attitudes.

Perfect! Food waiting time was short and hospitality was great!

I have always loved the place and food! It’s awesome! They gave a small surprise cake as it was my daughters bday and it made it special for her! She was so happy to be surprised.

delicious pasta and desserts! nice place! hope there will be promotions

Burrata was amazing! We really loved it. Will be back

I've always ran past and this place was a rare find in my opinion. I quite like the food there and it wasn't as expensive as I thought it would be. I would definitely be back!

Very nice dinner in Limoncello with excellent service. Starters, mains and dessert very if high quality, this accompanied by an excellent Italian Chianti.

The staff seemed a bit aloof, but the food was really, really, really good. The granchio is definitely a must get

Tasty food and a great burrata with lovely service to boot

Nice food and friendly service, would be coming back again

Food was delicious and the staff did their best to ensure we had a pleasant dining experience.

Its our first time and we been pleased! Very good

Pizza was great, service was good as well. However didn't really like the burrata

Great restaurant good service outside and inside both good. Book

The foods worth the money, especially the crabmeat pasta. Definitely going back again

Excellent service and good food. Ambience of the restaurant is cosy too.