海底捞 Haidilao Hot Pot - Sun Plaza

This place never fails to disappoint! Still the top choice to go

the staff were friendly and fufilled most of our requests

Managed to get in at 630pm before 7pm crowd. Recommended to use this app for your priority reservation. As usual foods are great and staff are friendly.

HDL always coming up with new items and new type of soup, and as always staff are attentive and friendly.

The staff are attentive and friendly, the foods are fresh and delicious.

Haidilao’s service getting worst, visit haidilao during lunch hour and less crowded and yet service still bad

always a good time, with friends or family! love it!

Seems to be short of manpower. Drinks and snacks at the waiting area not refilled on time. Service inside restaurant still great tho! But people was super noisy, like toooooooo loud. And it’s a constant thing…..

amazing to dine there ! oh my god love it

Booking with Quandoo when it’s hard to book directly with HDL. Great Meal

Food was nice, the staff was also delivering good customer service. Would visit again in future

Great service, great food, great variety of food option, good price.

Easy to use booking system really shorten the waiting time

Amazing service! Love coming to this outlet. Kudos to the Sembawang HDL team!

Waiting time is reasonable, staffs are good, there’s free parking coupon for those who drives as well!!

Service level not as good as during the day time

Staff giving out Complimentary Parking Ticket for dinners who drive. How thoughtful!

fuss free and easy reservation. service was good but sadly the complimentary beancurd ran out.

little waiting time, service staff were attentive, food served really quickly

Food and service were not bad but was disappointed that they did not have any of the freebies like the magic wand or toys

Overall is good, services is good, will come over again

Always a good time @ HDL! Servers are friendly and polite.

FUN HAVE GOOD AND GENUINE PROMOTION FOR US I LOVE IT

Its great we r being prioritised. The space only on the table is quite small. The service was awesome.

Haidilao for north side Service very nice Table very clean

always been the best hotpot restaurant to go to. great service

Favorite place to go with my friends and family. Love the soup base and the chicken and beef

What a great dining experience there! We enjoyed it very much!

Packed as usual, service is good and the tomato soup is so good!

The outlet was really big and spacious :) Happy that the manicure service is back and didn't need to wait much to enter too!

glad to make reservation before coming over, there were already queues when we arrive at 6pm. overall very statisfy with the standard of food & service except the fried rice is not worth to order.

It was all good, everything was good. service was prompt and staff courteous.

good service! Was in within 30 minutes, especially on a public holiday