海底捞 Haidilao Hot Pot - Paya Lebar Quarter

The hallmark of Hai Di Lao is its outstanding service, and this branch at PLQ upheld that reputation admirably. The warm welcome, immediate seating arrangements, and prompt service were exemplary. The staff anticipated our needs.

The waiting time is acceptable and the food is affordable

Hai Di Lao is always great! Service at the PLQ outlet was good as well 👍🏻

I love HDL. I will visit again. It will skip the queue

Made the reservation but was running late cause of work. Thought that I would have to queue as per normal but alas it was just a 5 mins wait and they brought us in to the next available table. Happy with the service and attentiveness too. Food was the usual standard too. Super glad that there was no need to wait too long.

Didn’t wait so long for sit in. Good service and nice food always

good environment, very clean and spacious, food standard is good

Typical HDL restaurant so it gets noisy but service is still relatively okay. Came during lunch and it was quite cold despite having a bit of crowd. Not full house.

Good service and food, nice ambience. Highly recommended for group gathering

帶我的同事去吃，她很滿意。說食物很新鮮好吃服務也很好

The service was fantastic. Food served was fresh. That said, I think the price is a little too high for hot pot.

Perfect dining experience, very delicious side dishes and got a free fruit cake

Repeated customer and superb service! Food is fresh and nice!

Restaurant was understaffed and one staff had to attend to 5 big tables. Staff was so busy that we were not served any water.

Thanks and hai di lao and ur awesome service. My son love it so much

the reservation/priority queue function is great! 6pm on a weekday, and the restaurant is pretty empty. fills up at about 630 onwards.

feel that it is pricier now, but overall visit is still good.

Friendly and experienced staffs. Helpful and created a soup base for us

The staff is super attentive and the free flow of condiments are great

Food quality is always maintain at highest level. Definitely worth the visit.

Very happy with their service will return again for sure. Food was great.

Service is top notch and enjoy the free services and snack

Food were fresh especially the fish we ordered. Clean and pleasant overall. It was our family’s first visit to HDL. Ambience is okay just quite noisy.

I hope things get better in the restaurant as the service was not very good

Very good service, food was served fast and fresh. Great

关爽姐 has been very attentive and prompt to my needs!!! thumbs up to her service and her friendliness!! I like their century egg porridge with large chunks of century egg!! My mum always said that from the porridge on the condiment station, one can tell how much effort the staff put in to prepare the side dishes on the condiment station!! It is not complicated, but even something as simple as cooking a pot of porridge has its nuances!

Very good service. Will definitely come back. Very good food!

the beef is delicious w chicken n pork soup I will come back to eat

the service was great, though need to wait for awhile.

always have a good time at hdl! never disappointed!!! Will definitely be back

Service was good, but unable to utilise two vouchers at the same time, abit disappointed on this. The table for 8 person is too squeezy, they should have a bigger table or a private room

Good service as always. Love their beancurd. Thank you very much

Great food and place. Easy to find location. Easy booking

1 of the quieter branch. Great to go on weekday and is less crowded. service is good

Average service. Atmosphere was okay. Food is acceptable. Thank you!

Got a table pretty quickly. Kids like the la mian.

Service as always top notch! told the waitress in charge of our table the porridge is cold and she apologise and straight away get a new hot porridge for me. such top quality thoughts and service! must come!

as always a pleasure to dine here! would definitely come back again!

Great service! Staff were attentive helpful and professional. Will come back!

Once again my favourite outlet for HDL. always use quandoo to book in advance and you don't have to wait for your turn. Service as always a top notch even though the whole outlet is very busy!