海底捞 Haidilao Hot Pot - City Square Mall

Haidilao is a great place for hot pot. The ingredients are fresh and the service is usually awesome. We had a slightly less friendly server this time though other servers made up for the first one. Otherwise we enjoy the great seasonings bar, food and service

Always enjoy good food at hdl. Service here is soso.

The Quandoo Apps was easy to use for reservation. Confirmation of reservation was instant.

Food and service was great. Staff were enthusiastic for the birthday celebration

this is the most friendliest restaurant with great dine services for a hotpot dining.

Excellent service and very fresh food. Conducive environment and short wait time if made reservation

Lady taotao who served us was great. Birthday gal super happy

Hotpot but make it healthy! Found this place that offers an incredible vegetarian broth, loaded with fresh herbs and spices. The variety of veggies and tofu options is commendable. It's a delightful way to enjoy hotpot without compromising on health.

Overall been one of our favourite hotpot restaurant! Been going many times

Excellent environment, clean and warm lighting. Very friendly staff and all the food are fresh and tastg

Good service as usual. The kids loved it cause of the toys and snacks.

Hai Di Lao can’t go wrong with food but this outlet personally not my fave

nice food, good service as usual. will definitely come again

good service. staff was friendly and accommodating. side dishes has many variety

The service was impeccable. The staff was attentive, friendly, and knowledgeable about the menu. The inviting atmosphere, exceptional service, and sensational flavors combined to create an unforgettable dining experience.

Good experience of a Chinese sharing hotpot experience as usual.

Dish price has increased by 1 to 2 dollars generally.

good food good service kid’s friendly a a a a a a a

1st time going to this restaurant location and all was good, food was serviced fast.

Great as usual Minimal waiting time with very friendly service :)

Female wait staff showed superior skills at her job. Family was pleased

No waiting time under reservation which was good . Not crowded and food as usual was served fast . Service level can be improved

Good experience and good food. The staff that attended to us provided good service.

Food was good as usual and there was no queue. Service was ok but can be improved.

Service level dropped . Not enough staffs . Not as efficient as before .

Not crowded outlet , so no waiting time . Service level can be improved

Wonderful service and great food! Contrary to other reviews, HDL Is not expensive!

Service staff were helpful and food items were fresh. Great for birthday celebration

Nice food, good service, glad that friend enjoyed 1st HDL experience

Standard HDL food and service but the environment not at its best on the day

Food and service is really great! We went on a Saturday noon and it was quite busy. Although the waiter was not as attentive as usual, but the response is fast whenever we requested for something.

Service at Haidilao is always consistent and this branch is no exception :)

location quite okay but the overall services not that good as nobody serve us and even top up soup

Good service as always and kid friendly too. Will be back again

Nice food,good service,friendly staff, will be back again.

great staff great food. the staff were very attentive and kind

Very much like other HDL, the service level and dish quality u get..

Place was dark. Not many customers during lunch time and service was alright

the staff were courteous and very helpful. food was fresh

Smaller portions with each visit. Some staff also not friendly like last time

Portions getting so small now. Full portion are like 3/4 now

Portions getting smaller. You have to order full portions now

Clean environment and spacious outlet. Friendly and helpful staff. Food fresh and soups very tasty.

Busy Day as it was the New Years. Turns out we still had to wait over an hour despite this booking! But understandable as it was dinner and on the eve of new years!

Service wasnt fantastic at this outlet, sauce stations were far apart and I was placed at a corner where sauce station were closed. Wont go back to this outlet again

Good atmosphere for families and friends gathering. The food is fresh and nice.

Always a great time in HDL. Zhang Jie is very attentive to our table to ensure that we always have drinks on the table.

Great and attentive service as usual. Food was a little slower in coming out but staff was apologetic and proactively checked on it.

Good for family and friend gathering. My usual place. Always go

good we loved the experience! friendly staff amd good food