Reviews Whampoa Keng Fish Head Steamboat 黄埔庆鱼头炉 - Balestier Road
192 Whampoa Keng Fish Head Steamboat 黄埔庆鱼头炉 - Balestier Road Reviews
Read reviews about Whampoa Keng Fish Head Steamboat 黄埔庆鱼头炉 - Balestier Road here! All reviews have been written by Quandoo users that have already booked and eaten at Whampoa Keng Fish Head Steamboat 黄埔庆鱼头炉 - Balestier Road. We try to be as transparent as possible by providing you with real guest experiences. Find out what other diners are saying about Whampoa Keng Fish Head Steamboat 黄埔庆鱼头炉 - Balestier Road.
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Good! Dishes was served very promptly. Had to wait 15mins or so but it was ok
tried the hei chang fish. very sweet and remember to order the biggest pot. you will enjoy the soup.
the steamboat never fails. the prawn paste chicken was also good.
Come back again for group gatherings. Fish head soup was delicious
The food was good, but the restaurant cleanliness and hygiene was poor. Peanuts and chilli sauce were laid out on the tables in advance before patrons even arrive, while there were houseflies and other insects in the restaurant which would land on them. There were also bits of food stuck to the bowl that was given to me. We ordered the set which stated broccoli as the vegetable dish, but we were served spinach instead. Upon checking with the server, the English description in the menu had an error and it was meant to be seasonal vegetables that were subject to change everyday. She offered to change it for us but we did not want the hassle so we said it was ok. Right after this, we were served clams from a different server, which was a dish we did not see to be part of the set. We had to get the staff’s attention again to clarify. Only then did they realise they had served the dish to the wrong table. They did not even apologise or thank us for notifying them. Before we finished our meal, another couple joined us at our table (we had to share tables as there are only tables for big parties), and they kept subconsciously hitting the table while they were talking, which was annoying and disruptive to our meal. The price was quite expensive ($98 for 2 pax). I would not mind paying such a price at a restaurant with a better ambience and service, but with the cleanliness level and mistakes made, i find it overpriced.
I was rather upset that the restaurant personnel called me to say that they have to push my reservation time back by half an hour as they are overbooked. If they can’t take so many bookings at any one time, they should not put so many timing options on the reservation. What is the purpose of making reservation if it is not adhered to? Rather disappointed that despite the customers making the requested adjustment, the personnel did not make any effort to thank or show appreciation for it. Even free peanuts or desserts would have been a great gesture for the inconvenience caused.
-Refillable soup -Set meal for 2 for $78 with option of [batang fish (boneless)] or [red garoupa (with bones)] , [prawn paste chicken midwing 6pcs, good] or [fried prawn balls (hae zhor) ] , then 1 plate of rectangular rectangular fried tofu block with eggy soup and dessert of [mango pudding w evaporated milk on the side] or [herbal jelly (unsweetened) with sugar syrup on the side] . - Tip: When steamboat is served, try to find the orange ball of plum and break it in to small pieces so as to make the soup more flavourful n fragrant.
Other than the must have fish hot pot, we had the nyonya sotong hot plate, salted fish pork belly and prawn paste chicken wings. Everything was really delicious, the chicken wings were crispy on the outside and juicy on the inside. We received top up of our hot pot soup more than once too, without asking... that’s great service.
I had to share a table at the restaurant which firstly brought the whole dining experience down. While waiting for the table to be ready, we placed our order for the dishes and was told that we can have the last promfret for the steamboat. After going into the restaurant, we were told that the promfret is no longer available and had to order the batang fish instead. The restaurant is not cheap and for such an ambience we end up spending $50 per pax (all on food without drinks) which I think we can get better value for our money elsewhere. The fish steamboat is also so-so and not as fantastic as we had thought.
Advanced Reservation system is efficient and orderly at the restaurant , seated promptly. Red grouper steamboat superb, chicken dish recommended crispy yet tender inside. Warm drinks preferred and they have a few. Desserts delightful. Ate and left in 45 minutes. Not a place to dilly Manager or main usher very good service.
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