海底捞 Haidilao Hot Pot - Tampines Century Square

Good experience and customer services. Even went beyond expectations for the day

Good service and cool dessert experience at Hai Di Lao always!

Service and food are great as always. Entertainment such as 变脸 & manicure benefits are back too!

we enjoyed the service and the food here. it was also fun for the kids

Good service. Fast and efficient. Attentive staff. Though half of the section was closed.

great service! great food. not crowded as it was lunch time

fantastic experience! went on Fri evening, there's a 变脸 staff

Waited quite a while despite making a reservation. Not sure if the waiting time is shorter if with reservations

As usual good..will still go...always got new dishes..

very nice and approachable staff. my kids had a very joyous birthday party

quality of food and staff are very friendly as expected

Staff are always warm and welcoming. They have new menu items and would patiently explain about them when asked. It’s always a pleasant dining experience at this outlet.

Superb service. The service is always beyond excellent at Hao Di Lao. Century Square outlet has 3 condiment bars which is fantastic.

Yummy! Staff were attentive and efficient to our request! Yay!

Nice place to celebrate birthday. We had a pleasant and nice time there

Overall it is still worth going.. food and service is not bad.

3 visit to this outlet. Satisfied with service and the food were fresh.

Always a reliable outlet to visit, albeit service can be a little wanting at times

Meet up my friend at my favourite HDL in Century Square . Every thing was good . Like their food n services .

Service is exceptional, as anyone who frequents HDL will agree. The lady who attends to us (think her name is Shihui or Shuhui) is super attentive and friendly. Food is good too. Will visit again.

It was super packed and the restaurant was alittle understaffed. But the waitress who was taking care of our table was very nice

overall good service & nice atmosphere, will come back again soon

Insane wait..booked for 630pm and arrived at 620pm. Only got table at 810pm.

overall good experience. had a birthday celebration for my mother and she had a birthday fruit platter

The food and service was great. Would definitely recommend friends and family

Good service and friendly. Price reasonable. Have extra promotion by our company.

Food is great, service is very good! Will come again

Good service and good food. I would definitely recommend to friends and family.

Long waiting time although we had a reservation. Also staff did not gave us a birthday cake although we did indicate we had a birthday celebration

had to wait >30 minutes upon arrival despite making a reservation (with priority queue). was a little disappointed with the staff service today as one of our soup base (chicken) tasted charred halfway through our meal - it was none of the ingredients that we put it which caused it. we didn’t order the hand-pulled noodles either. we told one of the service staff but he shrugged it off after mumbling that he can’t help it either - he proceeded to bring us our bill instead. I then proceeded to inform one of the managers on duty instead and after checking and confirmed that we did not order any noodles, he changed the entire soup base for us.

Food always good, service always top notch…Highly recommended always!!!

Friendly staffs. The condiments corner need to be top up regulary.

Staff was very friendly and nice! Waiting time wasn’t too bad either

great service and food as ever! multiple revisit to HDL!

Though it was a busy Friday night, service was good and attentive.

Service staffs were friendly and even gave us free mantou as compensation for the long waiting time.

Easy booking and table available. Will return for the next time.

One of our favorites. Highly recommended to go during non-peak hours for shorter waiting times. Service is superb as always.

Good food as usual especially in the middle of the night

Good service by the staff and entertaining as usual. got some free food too

Always enjoyed my meals and hardly have bad experience with them.

Service was good as always, despite a larger dinner time crowd today. Food standards are always upheld

Great place for big groups to meet and chill out

because it's super flavourful with variety of great dishes

Good as always, favourite hotpot place to visit! Service is good too

very nice staff and services. kids love it very much :)

Good good service as usual. love the tidbits and gifts

Great food and service as usual. more importantly, can have late night food

Tried some new food items, but not worth the price. Aircon was blowing on my left side that made my hand very cold, and restaurant was very noisy. However, service was consistently prompt and staff were all very friendly and polite, except the lady at the entrance. Due to reservation, we did not have to wait for very long, despite the massive crowd queueing. Overall, this visit was satisfactory and value for money, considering the great service.

Soup is tasty and food is fresh. Nice place to visit.