海底捞 Haidilao Hot Pot - Plaza Singapura

Service was great as usual by hdl but a bit lacking today

Great hotpot and service as usual but very pricey and can easy spend to 100+

Restaurant was quite noisy as it was crowded and the birthday music keep coming up

Service was good as usual. Food and sides and dipping sauces were great!!

it was a pleasant experience to have my dinner and gathering with friends there. the staffs are warm, friendly and helpful

Service was so so as compared to their standards. Restaurant was crowded and noisy

Great service with well-trained, professional, and attentive staff, but the food was described as so-so and a little disappointing

Excellent service and value for money. Will go and eat again.

excellent service. Value for money. Will eat again next time.

as usual of a longer waiting time, but great service and dining experience

very friendly staff with excellent service! They don't mind going for extra mile to meet customers' requests.

Love HDL as always! Food and service is the best!

Good place for steamboat. Pricey but service is good. Will go again for special occasions.

Nice ambiance with good and fresh food during a public holiday

Had great time always coming to haidilao , service is excellent along with food

They arranged a good spot for us. View overlooking the exterior and superb service by the staff. Portions are getting tinier though

had to wait 1hr but good service as usual and will visit again!

Service was lacking as compared to other outlets, especially at waiting area

Simin is a very very good service staff!! She deserves a big shout out despite super busy dinner service!

Went for lunch and the service is superb! Great experience!

Food was great! Manicure service was good! However, table service staffs were overwhelmed, hence poor service at times

Haidilao never fails to amaze us with their amazing service 😍 Their sides and desserts are superb too! This is my 3rd visit this year and i will visit whenever i can

Always loved coming to Hai di Lao for their homely experience and comfort food.

Pleasant environment and the staff very attentive. Food is good.

quality of the food was good and the service was excellent

Waiting time is as usual since it’s in town but waiting time was decent

great experience as usual! loved the mala milk soup base - highly recommended!

The visit was pleasant as usual, however the cherry tomotoes had been missing two visits in a row. Hope they bring it back soon.

Family's favourite hai di lao outlet. Staffs are great and helpful!

Dining experience had been good except that the cherry tomotoes that I like wasn't available :(

Thank you! Reservations is simple and food is good! staffs are good and attentive. Love the food and enjoy myself. Will definitely come again. Thank you so much!! Regards

The atmosphere and soup base were exceptional! Highly recommend the curry soup base 😍 definitely will be back soon to eat more as the experience were very welcoming

Seems a bit understaffed. Service level not as attentive as last time.

Was taken good care of by the staffs again. I wish they can make the pickle radish a permanent side dish, it's delicious!

Place was bright and crowded. Constant flow of people around our dining area. Food is normal

Hai Di lao never fail to deliver good food and service 😁

Great food all the time and always expected to be a place where staffs are friendly and services are superb

The staff was attentive and friendly. Food was fresh. Environment clean.

Awesome service. love this outlet. Would travel down even if its far from whr i stay

Good service and food but need to queue even you have reservation

Super duper good and really love the place and environment. Me and my fren are too comfortable and sit for hours by just chit chatting and finish up the food we ordered. Thanks HDL staffs. Kudos to all of you. Keep it up.

Staff was friendly and helpful as usual and food quality was good!

I've always come to this outlet due to it's convenient location. Great service from staffs as usual.

I liked that they do not rush or push you to finish your meal even at peak hours.

Exceptional service from the waiting staff going extra mile to get items not available at the condiments counter directly from the kitchen.

Service was great and the food is delicious. Could be pricey but overall the experience is good.

great service! mala milk soup was v good. & loved the glutinous pumpkin cake!

always good to have food at hdl. no complains about the food here

service not as good as before. the guy serving us keep disappearing. served wrong food and waited very long for drinks

Overall food and service is good, just the waiting time is quite long