海底捞 Haidilao Hot Pot - The Seletar Mall

service and food excellent, will recommend friends to go there for meals

One of the best HDL outlets with warm and helpful staff.

Love the new dish, however the waiting time was quite long even with reservation.

overall experience in HDL was pretty good. however, the queue on the restaurant was quite long even when you have reservation. Hope they can improve the reservation system.

Didn’t have to wait too long to get a table. Pleasant experience.

Hdl is famous for the good service and nice food. Waiting time is very fast as there isnt a crowd perhaps due to weekday

Food’s alright, nothing spectacular. Service is good. Ambience ok. Prices exorbitant.

Good experience, the service reli the best. hope they can have new dish soon

HDL is one of the best supper option in seletar area.

always had good experience with HDL, service and food was pretty good

this is the many times that we had been back at this outlets. Must be good.

As always, service provided is excellent. food wise also to the the standard.

Waited very long before we get a table. Kids were so hungry by then.

Service was very good and nice , really has a wonderful time there

服务员态度很棒，食物也很快上桌，食品控制很好

As usual the food was good and up to our expectations and standards. Thank you haidilao.

My usual go to for hotpot. I love the sides and it’s near my area

I like the service. Will visit again. The food quality is okay

Service was excellent. Atmosphere and food was good! Will visit again.

my favourite hdl branch with the hospitality and food. thanks for the service

Excellent service received from the waiter crew…. That will certainly bring us back again

A fine experience at the restaurant. The server is friendly and helpful. We enjoyed the session.

Best of steamboat!! Best of services in steamboat and best of varieties. Simply love it. You can book in advance with Quandoo.

Quite pricey for steamboat but great service & ambience. Food was decent!

Very sincere group of staff working at this branch. They sang and danced for quite long for eqch of the customers’ birthdays

Always my go to hdl restaurant as the service at seletar mall is great!

If you are looking for an exquisite steamboat experience, this is a great place located in a convenient neighborhood hub.

It is one of the best haidilao restaurants I have visited so far. The manager Wangsha and her staff were very friendly and approachable.

Enjoyed the dinner v much, always good, will certainly visit again

Good food and service as usual from the staff there.

I have enjoyed myself there The service there was excellent

Best Haidilao outlet, best overall service. You have to try their tomato and collagen soup base. Do request more paste to thicken the soup if you like the taste. Very spacious and clean surrounding.

staffs are friendly and good in serving us. like the atmosphere too.

like the soup and food was fresh too. Like the appetiser also .

There was no waiting time at all when we arrived, service was great too!

Best service & hospitality Special shout out to Apple & her colleague! Since I was pregnant and started to feel nauseous They quickly grab me some mild hot water and a plastic bag! Thank you so much !

Awesome service from hdl staffs, the food are fresh as usual..

Always enjoyed my meals at Hai Di Lao. Quality and fresh variety of food to choose from. Service is always top notch. Glad that I can easily reserve a table and beat the long queues by using the Quandoo booking system.

Had very good service, staff were polite and accomodating, food was good.

even though there is a reservation, you will still have to wait until they call your number, as there is no table

I love haidilao!! The soup and ingredient are always the best. The only cons were the waiting time and now after realizing it’s possible to book?? Love this!! Highly recommend

friendly team and service was very prompt. ingredients were very fresh and love how we can order half portions.

Very good service from staff and a lot of new things.

Love the soup here and the appetiser. staffs are friendly and polite.

crowded and noisy. service of acceptable level. food was good.

staffs are polite and friendly, always serve us with a smile.

always like the service at hdl as the staffs are always polite and friendly.

service always excellent, the manager on duty there is very friendly

Arrived for my booking at 7pm, my queue number given was #30. They did not tell us how long the waiting time was, except to take a walk and they would give us a call when a table was ready. The counter was #10 when I arrived, waited for 33min and it was still #10. So many customers were waiting at the entrance. I was going to ask a recep when I overheard a customer questioning why he had to wait 90min for a table at 9pm when his booking was for 7:30pm. Another woman interjected saying she booked 6:30pm and had waited for an hour. The restaurant was ill-managed and overbooked. It took in so many diners, could not fulfill bookings and kept their customers waiting. Felt taken for granted, we cancelled the booking and re-queued again at another place for dinner. It was terrible, very unlikely to patronise them unless they work out a better queuing system.

The Service was great! Food is good too love the shrimp paste and sweet mantous 😋 super cooperative staff and la mian performance 💯