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It's User friendly, with detailed info, many choices, easy to use, have reminder to confirm the booking . I will recommend to friends & family.
Very satisfying✨ Although there lots of ppl the delivery of food comes so quickly The food is really amazing and I would like to have the next visit
Many kinds of food and drink can try, soups were tasty. Overall it was in a good quality and staff are nice, easy to book online, will come again for sure
It is a very impressive restaurant with high quality of food and an acceptable price. The room is enough and the waiters work fast. Overall it is an enjoyable experience and will definitely come again!
Overall service is good. Very speedy delivery of food. No need to wait at lobby before getting in which used to be very crowded. Food quality and cleanliness is up to standard as the last time I visited. Few drawbacks at my day of visit : 1. Ice-cream counter stopped too earlier, at around 11:10 as the restaurant closed for staff annual dinner at 11:30 2. Some food stopped supply too early (i.e. fish head) on our 3rd order sheets without informing us until we asked the waiter. 3. American Express card is not accepted which is not convenient at all. Can consider to add it.
The food is overall fresh and good. My son is 9 years old and need to count as adult charged. Before checking the bill, they just presumed that all adults charged and didn't ask us. When I questioned about that, the staff needed us to provide ID document to prove his age. Of course I didn't bring any. The point is that the staff didn't ask us the exact number of adult and child aged 10 or below before charging us. And in your webpage, it is written clearly that child aged 3-12 as child fare (It is confusing that child fare is below 10 as written in your restaurant!) If ID proof is necessary for all children, why don't post this condition in the webpage to remind all the guests.
The experience at the restaurant is surprisingly good, in view of a Hong Kong style hot pot restaurant. The environment is spacious and I've a got a great spot for two people at a quite comfortable area. I like that there's a tray beside the table to put the food, instead of having everything packed on the table. The place is quite pleasant. One thing I hope to improve is the service of the staff, they are quite helpful sometimes to pick up unnecessary plates; while sometimes it's very hard to ask them for help. I would definitely come again.
One of my favourite restaurant! Place is nice and clean,not very crowded; service is good and waitresses/Waiters are polite. It's yes that you need to wait for long if you don't make any reservation because the restaurant deserves more customers and full tables. I would suggest that people reserve for a table, either by phone or online,instead of walk-in. It's very convenient. I have been reserving tables from this website and this website is user friendly.
Disappointed. We booked the table for 10 but finally we only have 8. When we arrived the Resturant the reception told us they already reserved a table of 10 for us & if we could pay 9 persons then we could sit down on the same table plus 2 hot pots the we accepted to pay one more hkd168+10%. When we finished & settled the bill then one of staff who look like Manager & asked us to pay more Hkd55+10% & this amount was for the 2nd hot pot. We briefed me what the reception completed to us. Another staff who was wearing the black uniform & asked us to pay this extra amount again but they didn't ask to reception come out to prove what she offered before we eat. Food & spaces are good there. I'm the repeat client & last time we were total 18 persons & come from HK. Small money but you will be lost the clients
super short waiting time, even i hv come in advance, around 15 mins earlier. the food are fresh, staff are gentle. But it would be a merit if there would be a yogurt delight the the whole dunning experience, instead of only ice cream. I would highly recommentd here to my fds.