have been going back there as the food is delicious with warm hospitality staffs
Quality and freshness of ingredients never fail me. Mala soup had always been good and the reason why I keep going back. Good service attitude as well.
Love the quality of food here! Staff were very helpful and always available. It was quite noisy though (other customers) and especially when they were clearing the table. There wasn't much waiting time as we had a very early dinner.
It was easy to make a reservation and service is good!
Interior – Nice interior design and great ambience! Table to table is not too near which make dining experience more relaxed and enjoyable. Service – Double thumb up !!! High service standard and attentive to all table requests. The staff bowed at all customers with full 90 degree bow ! The staff would automatically refill the soup, without us asking. The free yuzu ice which they served after our meal was a refreshing drink after the hotpot. Food – We ordered 4-in-1 soup pot which we could try 4 different kinds of soup base. There is a total of 6 soup bases which you could select. Collagen soup is one the best which must not be missed. The mushroom soup tasted even better after the ingredients have been cooked in the pot. The Chicken Herbal soup tasted great too. Tomato soup also provided a different superb taste. As for drinks, you could order free flow of Luo Ha Guo or Sour Plum which go well with the hotpot. The food served are all with great taste and best quality!
my girls loved the outdoor playground. i think it is wonderful of beauty pot to create such a pleasure for kids. the only downfall is, service not as good as before, in the past, the waitress makes sure you have apron, plastic covers for hp and glasses wipe before you start your meal. now they just pass you the tablet to order. they see kids, they dont even give us kids' cutlery. we have to ask for fork, and they gave metal fork instead of the kids' plastic plate, fork and spoon. the waitress even charged condiments for my kids! i never had to pay condiments for my kids in the past 20 times i dined at beauty pot. when asked why kids had to pay for condiment, she gave me a cold 'cant be bothered' look, and said if kids eat the fruits, still have to pay. one slice of watermelon have to pay $3.80 each kid?! had really bad impression of this particular waitress. shes new, never seen her before. and she turns me off great time.
COME EARLY. It gets real crowded here and do be patient if you are coming for a dinner as they usually are very packed, and not everyone sticks to the 1.5hrs dining time. The collagen soup is a must have and honestly the calling card of this restaurant. Recommendations include the fish tofu, mushrooms to soak up the soup, beancurd skins, the thick potato noodles, and the pork and chive dumplings. Portions can be deceivingly small so do not order with your eyes! Also, if you don't need condiments, tell the staff! They will auto-include it in your bill if you don't say anything. Good service (though wish they would stop bowing so low), though slow as it's really packed. Always a pleasure to dine here.
I came here previously for dinner and found the service to be slow as it was very packed. I had booked a table for 4 pax on a Friday afternoon, service was prompt once we arrived (probably as it wasn't packed). Staff were patient and friendly. The waitress also offered to peel the prawn shells for us which was a nice touch. Food was a little expensive, we spent $45 per pax. But the quality of the seafood and meats were great. The shark collagen soup was fantastic as usual, the wild mushrooms soup was great as well. It's a once in a while indulgence for me, would definitely come back again.
The new pastel colour scheme makes the recently-relocated restaurant look bright and cheery. However the way the seats are arranged at some of the tables 'trap' those unfortunate diners seated at the inside of the corner booth seats - very inconvenient and irritating when you need to get in and out of your seats, and a feat for plus size people. Like that fruits are now included in the cover charge, but what happened to the staple - rice?? At $1++ a bowl, it certainly discourages diners from eating white rice! The service (what's with the deep bowing - do away with it please!) and food quality are what draws me, but the horrible seating means I'll probably dine there less often now.
Very good dinning experience for my 1st visit (service + food). The only downside would be : the extra charges on the condiments & the time limit per visit (90 mins). Overall it's a bit pricey (already spent $126 for 2 pax and condiments are still chargeable). Need improvement on getting staff to mend the phone calls too as it never seems to get thru even if you want to make enquiries instead of making reservation. Will visit again but probably not that often due to the pricey charges.