Read reviews about Carousel here! All reviews have been written by Quandoo users that have already booked and eaten at Carousel. We try to be as transparent as possible by providing you with real guest experiences. Find out what other diners are saying about Carousel.
wide variety of food with amazing service. overall a great meal
Food and atmosphere is as good as ever. However, there was filming on that day which my colleagues and I only found out after we have arrived. This caused a slight delay in starting the dinner service. Nonetheless, we enjoyed the delicious and wide spread of foods prepared.
very very good food and ambience and staffs service are very good
appreciated the quick and attentive service, variety and quality of the buffet.
This was the first time i made reservation through quandoo. I decided to come to Carousel earlier despite the booking just in case cause it was quite a last minute booking(made reservation the night before) and the Carousel staff assured me of the confirmed reservation. Overall experience at Carousel was awesome as the waiters are all not only efficient but also friendly and polite.
Restaurant has a good ambience for dining. However as we were given a table near the entrance, it seemed like we were dining more at the hotel lobby than the restaurant itself. Seafood variety available was wide and all were fresh! As we were there to celebrate a birthday, Carousel also provided a FOC slice of cake for the birthday girl along with the birthday performance. Very hospitable and heartwarming surprise. Definitely will return for the seafood. However I was expecting a rose chocolate fountain at the dessert table as per others' reviews, and didn't managed to see one; there was only white chocolate and the normal chocolate fountain. A little bit disappointing - hope to see it back soon! :) thanks for all the great service.
Overall was good. We had a good time chatting and eating. Catching up with each other after not met for a Long time. But I have to say that the food selection is getting limited. The black ink squids are very dry and tough to eat. They are not fresh and don’t taste good at all. And there is no white rice to go with the squids or rendang. Instead the chefs prepared green coconut rice. So I hope Carousel dan improve on the quality of food as well as menu like Straits Kitchen at Grand Hyatt. Thanks. Regards, Suriati.
Very good service at Carousel! Dessert variety was huge and interesting. Interesting ice cream flavours including salted egg yolk, thai milk tea etc. Seafood (lobster, mussels)and sashimi were fresh too. Brazillian churrasco was initially good at the start of the buffet but became too dry / overcooked later part of the buffet session. Also they had a customized pasta section. Chinese food was delicious too! For drinks, there were a huge variety of tea and coffee.
- our first time at the restaurant - one of the staff asked me which person would be celebrating the birthday and details were given - during cake presentation, the cake was given to my daughter, her birthday, I was impressed that the info I gave was taken meticulously - another staff saw me holding my camera for quite some time, looking for someone to take a family picture but no one seemed available - he finally approached me (when he was available) and mentioned that he saw me looking around - appreciate that he was observant, felt apologetic which he need not, very heartwarming - very interesting way of birthday cake presentation and song/dance segment - excellent service - we enjoyed the evening very much
Last night was my second visit to Carousel. Quality food and excellent service. Congrats to all the staff for the good work, absolutely impressive food display, very visual and appetizing. Keep up the excellent service. Definitely will visit Carousel with friends again.